GMC 2012 Terrain, Owner'S Manual

Page 1: ...7 Information Displays 5 23 Vehicle Messages 5 26 Vehicle Personalization 5 33 Lighting 6 1 Exterior Lighting 6 1 Interior Lighting 6 4 Lighting Features 6 5 Infotainment System 7 1 Introduction 7 1 Radio 7 8 Audio Players 7 14 Rear Seat Infotainment 7 22 Phone 7 34 Trademarks and License Agreements 7 46 Climate Controls 8 1 Climate Control Systems 8 1 Air Vents 8 5 Maintenance 8 6 Driving and Ope...

Page 2: ...rvices 11 8 Additional Maintenance and Care 11 9 Recommended Fluids Lubricants and Parts 11 12 Maintenance Records 11 15 Technical Data 12 1 Vehicle Identification 12 1 Vehicle Data 12 2 Customer Information 13 1 Customer Information 13 1 Reporting Safety Defects 13 18 Vehicle Data Recording and Privacy 13 19 OnStar 14 1 OnStar Overview 14 1 OnStar Services 14 2 OnStar Additional Information 14 5 ...

Page 3: ...ase documentation relating to your specific vehicle to confirm each of the features found on your vehicle For vehicles first sold in Canada substitute the name General Motors of Canada Limited for GMC Motor Division wherever it appears in this manual Keep this manual in the vehicle for quick reference Canadian Vehicle Owners Propriétaires Canadiens A French language copy of this manual can be obta...

Page 4: ...WARNING These mean there is something that could hurt you or other people Notice This means there is something that could result in property or vehicle damage This would not be covered by the vehicle s warranty A circle with a slash through it is a safety symbol which means Do Not Do not do this or Do not let this happen Symbols The vehicle has components and labels that use symbols instead of tex...

Page 5: ...oning Antilock Brake System ABS Brake System Warning Light Charging System I Cruise Control B Engine Coolant Temperature O Exterior Lamps Fog Lamps Fuel Gauge Fuses 3 Headlamp High Low Beam Changer j LATCH System Child Restraints Malfunction Indicator Lamp Oil Pressure J OnStar Power Remote Vehicle Start Safety Belt Reminders Steering Wheel Controls 7 Tire Pressure Monitor d Traction Control Stabi...

Page 6: ...Black plate 6 1 GMC Terrain Owner Manual Include Mex 2012 vi Introduction 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 7: ... Washer 1 15 Climate Controls 1 16 Parking Brake 1 17 Transmission 1 18 Vehicle Features Radio s 1 19 Satellite Radio 1 19 Portable Audio Devices 1 20 Bluetooth 1 20 Steering Wheel Controls 1 20 Cruise Control 1 21 Navigation System 1 21 Driver Information Center DIC 1 21 Forward Collision Alert FCA System 1 22 Lane Departure Warning LDW 1 22 Rear Vision Camera RVC 1 23 Ultrasonic Parking Assist 1...

Page 8: ...Black plate 2 1 GMC Terrain Owner Manual Include Mex 2012 1 2 In Brief Instrument Panel I n f o r ma t i o nP r o v i d e db y ...

Page 9: ...ystem Manual K Hood Release See Hood on page 10 5 L Cruise Control on page 9 38 Forward Collision Alert FCA System on page 9 40 If Equipped Lane Departure Warning LDW on page 9 48 If Equipped M Data Link Connector DLC Out of View See Malfunction Indicator Lamp on page 5 13 N Instrument Panel Illumination Control on page 6 4 O Steering Wheel Adjustment on page 5 2 P Steering Wheel Controls on page ...

Page 10: ...tton to extend the key The key can be used for the ignition and all locks K Press to unlock the driver door or all doors Q Press to lock all doors Lock and unlock feedback can be personalized V For vehicles with the power liftgate press and hold until the liftgate begins to move to open the liftgate For vehicles without the power liftgate first press K then press and hold V to unlock the liftgate ...

Page 11: ...oors will be locked 3 The key must be inserted and turned to ON RUN before driving The engine will shut off after 10 minutes unless a time extension is done or the key is inserted and turned to ON RUN Canceling a Remote Start To cancel a remote start do one of the following Press until the parking lamps turn off Turn on the hazard warning flashers Insert the key and turn it to ON RUN and then back...

Page 12: ...e vehicle pull once on the door handle to unlock it and a second time to open it Press for Safety Locks See Safety Locks on page 2 8 Liftgate Manual Liftgate Operation Unlock the vehicle before opening the liftgate Press the touch pad located in the handle of the liftgate above the license plate and lift up to open Do not press the touch pad while closing the liftgate This will cause the liftgate ...

Page 13: ... liftgate or the liftgate glass Always check to make sure the area above and behind the liftgate is clear before opening it Choose the power liftgate mode by turning the dial on the switch to either the 3 4 or MAX position Press 8 to open or close the liftgate See Liftgate on page 2 9 Windows Press the front of the switch to lower the window Pull the switch up to raise it Pushing or pulling the sw...

Page 14: ...entire seat by moving the control B up or down See Power Seat Adjustment on page 3 4 for more information Eight Way Power Driver Seat To adjust a power seat if equipped Move the seat forward or rearward by sliding the control forward or rearward Raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down Raise or lower the entire seat by moving t...

Page 15: ...ent on page 3 5 for more information Reclining Seatbacks Manual Reclining Seatbacks To recline a manual seatback 1 Lift the lever 2 Move the seatback to the desired position and then release the lever to lock the seatback in place 3 Push and pull on the seatback to make sure it is locked To return the seatback to the upright position 1 Lift the lever fully without applying pressure to the seatback...

Page 16: ...iver seat and outside mirror positions to the current driver Remote Keyless Entry RKE transmitter when the ignition is turned off These automatically stored positions are referred to as RKE Memory positions Storing Button Memory Positions To save positions into Button Memory 1 Adjust the driver seat seatback recliner and both outside mirrors to the desired driving positions 2 Press and hold MEM Me...

Page 17: ...exit driver seat This feature can be turned on or off using the vehicle personalization menu See Vehicle Personalization on page 5 33 for more information Heated Seats Uplevel Climate Control System Shown Base Similar If available the buttons are near the climate controls To operate the ignition must be in ON RUN Press z or J to heat the driver or passenger seat cushion and seatback Indicator ligh...

Page 18: ...ildren LATCH System on page 3 44 Passenger Sensing System United States Canada The passenger sensing system will turn off the right front passenger frontal airbag under certain conditions The driver airbag seat mounted side impact airbags and roof rail airbags are not affected by the passenger sensing system The passenger airbag status indicator will be visible on the overhead console when the veh...

Page 19: ... glare from the headlamps behind you Push the tab forward for daytime use and pull it for nighttime use See Manual Rearview Mirror on page 2 17 Vehicles with an automatic dimming inside rearview mirror can automatically reduce the glare from the headlamps of the vehicle behind you The dimming feature comes on and the indicator light comes on each time the vehicle is started See Automatic Dimming R...

Page 20: ...n and off by pressing the buttons next to the lamps For more information on interior lighting See Instrument Panel Illumination Control on page 6 4 Exterior Lighting The exterior lamp control is located on the turn signal lane change lever O Turn to operate the exterior lamps O Turns the exterior lamps off AUTO Turns the exterior lamps on and off automatically depending on the exterior light Turns...

Page 21: ...y move the wiper lever down For several wipes hold the wiper lever down n L FRONT Windshield Washer Pull the windshield wiper lever toward you to spray windshield washer fluid and activate the wipers Rear Window Wiper Washer The rear wiper controls are on the end of the windshield wiper lever ON Press the upper portion of the button for continuous rear window wipes OFF The rear wiper turns off whe...

Page 22: ...cle s heating cooling defrosting and ventilation can be controlled with these systems Climate Control System A Fan Control B Air Delivery Mode Controls C Temperature Control D Outside Air E Front Defrost F Rear Window Defogger G Recirculation H Air Conditioning I n f o r ma t i o nP r o v i d e db y ...

Page 23: ...ver and Passenger Heated Seats I Rear Window Defogger J Air Conditioning See Climate Control Systems on page 8 1 If Equipped or Automatic Climate Control System on page 8 3 If Equipped Parking Brake To set the parking brake hold the regular brake pedal down then push the parking brake pedal down If the ignition is on the brake system warning light will come on See Brake System Warning Light on pag...

Page 24: ...ailer to limit the top gear and vehicle speed To use this feature 1 Move the shift lever to M Manual Mode 2 Press the plus minus button on the shift lever to increase or decrease the gear range available See Manual Mode on page 9 31 for more information Fuel Economy Mode Vehicles with a 2 4L engine have a Fuel Economy Mode When engaged fuel economy mode can improve the vehicle s fuel economy Press...

Page 25: ...he clock see Clock on page 5 5 Storing a Favorite Station Stations from all bands can be stored in the favorite lists in any order Up to six stations can be stored in each favorite page and the number of available favorite pages can be set To store the station to a position in the list press the corresponding numeric button 1 6 until the station can be heard again For more information see Storing ...

Page 26: ... before it can be used in the vehicle Not all phones will support all functions See Bluetooth Overview on page 7 34 or Bluetooth Infotainment Controls on page 7 36 or Bluetooth Voice Recognition on page 7 39 Steering Wheel Controls Some audio steering wheel controls can be adjusted at the steering wheel b g Press to interact with the available Bluetooth or OnStar systems c Press to silence the veh...

Page 27: ...em manual that includes information on the radio audio players and navigation system The navigation system provides detailed maps of most major freeways and roads After a destination has been set the system provides turn by turn instructions for reaching the destination In addition the system can help locate a variety of points of interest POIs such as banks airports restaurants and more See the n...

Page 28: ...ing FCA camera sensor is on the windshield ahead of the rearview mirror FCA detects vehicles within a distance of approximately 60 m 197 ft and operates at speeds above 40 km h 25 mph See Forward Collision Alert FCA System on page 9 40 for more information Lane Departure Warning LDW For vehicles with LDW it is intended to help avoid unintentional lane departures It may provide a warning if the veh...

Page 29: ...sist on page 9 43 for more information Roof Rack System The roof rack cross rails can be locked in four positions along the roof rack side rails Lift the lever to release and move the cross rail Push the lever down to completely engage into the side rail holes Slide the cross rails back and forth until the lock pins engage in the holes and a click is heard When the roof rack is not in use lock one...

Page 30: ...ult driving conditions The system is on when the vehicle is started To turn off both Traction Control and StabiliTrak press and hold g until g and i illuminate and the appropriate DIC message displays See Vehicle Messages on page 5 26 Press g again to turn on both systems For more information see StabiliTrak System on page 9 36 Tire Pressure Monitor This vehicle may have a Tire Pressure Monitor Sy...

Page 31: ...ion to ON RUN with the engine off 2 Press the DIC MENU button to display the Vehicle Information menu 3 Press either the up or down arrows to view REMAINING OIL LIFE 4 Press the SET CLR button until 100 is displayed 5 Turn the key to LOCK OFF Or 1 Turn the ignition to ON RUN with the engine off 2 Fully press and release the accelerator pedal three times within five seconds See Engine Oil Life Syst...

Page 32: ...7 or Roadside Assistance Program Mexico on page 13 9 for more information Roadside Assistance and OnStar U S and Canada If you have an active OnStar subscription press the Q button and the current GPS location will be sent to an OnStar advisor who will assess your problem contact Roadside Assistance and relay your exact location to get the help you need Online Owner Center U S and Canada The Onlin...

Page 33: ... 2 7 Safety Locks 2 8 Doors Liftgate 2 9 Vehicle Security Vehicle Security 2 13 Anti theft Alarm System 2 13 Immobilizer 2 14 Immobilizer Operation 2 14 Exterior Mirrors Convex Mirrors 2 15 Power Mirrors 2 15 Heated Mirrors 2 15 Blind Spot Mirrors 2 15 Park Tilt Mirrors 2 17 Interior Mirrors Manual Rearview Mirror 2 17 Automatic Dimming Rearview Mirror 2 17 Windows Windows 2 18 Power Windows 2 18 ...

Page 34: ...d if caught in the path of a closing window Do not leave the keys in a vehicle with children The key that is part of the Remote Keyless Entry RKE transmitter can be used for the ignition and all locks Press the button on the RKE transmitter to extend the key Press the button and the key blade to retract the key See your dealer if a new key is needed Notice If the keys get locked in the vehicle it ...

Page 35: ...See Battery Replacement later in this section If the transmitter is still not working correctly see your dealer or a qualified technician for service Remote Keyless Entry RKE System Operation The Remote Keyless Entry RKE transmitter will work up to 60 m 195 ft away from the vehicle There are other conditions which can affect the performance of the transmitter See Remote Keyless Entry RKE System on...

Page 36: ...or lamps flash and the horn chirps Press and hold 7 for at least two seconds to sound the panic alarm The horn sounds and the turn signals flash until 7 is pressed again or the key is placed in the ignition and turned to ON RUN Remote Vehicle Start For vehicles with this feature first press Q then press and hold to start the engine from outside the vehicle using the RKE transmitter See Remote Vehi...

Page 37: ...m will turn on at the setting the vehicle was last set to If the vehicle has heated seats they may come on during a remote start See Heated Front Seats on page 3 9 for more information Laws in some local communities may restrict the use of remote starters For example some laws require a person using remote start to have the vehicle in view Check local regulations for any requirements There are oth...

Page 38: ...ter a Remote Start To shut off the engine Press until the parking lamps turn off Turn on the hazard warning flashers Insert the key and turn it to ON RUN and then back to LOCK OFF Conditions in Which Remote Start Will Not Work The remote vehicle start feature will not operate if The key is in the ignition The hood or doors are not closed The hazard warning flashers are on There is an emission cont...

Page 39: ...nto unlocked vehicles may be unable to get out A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke Always lock the vehicle whenever leaving it Continued WARNING Continued Outsiders can easily enter through an unlocked door when slowing or stopping the vehicle Lock the doors to help prevent this from happening To lock or unlock a door from the ou...

Page 40: ...eature is in use Pressing the power lock switch twice or Q on the RKE transmitter twice will override the delayed locking feature and immediately lock all doors This feature can be programmed See Delayed Door Lock under Vehicle Personalization on page 5 33 Safety Locks The rear door safety locks switch is on the instrument panel Rear door safety locks prevent passengers from opening the rear doors...

Page 41: ...ate Control Systems in the Index If the vehicle is equipped with a power liftgate disable the power liftgate function For more information about carbon monoxide see Engine Exhaust on page 9 28 Notice If you open the liftgate without checking for overhead obstructions such as a garage door you could damage the liftgate or the liftgate glass Always check to make sure the area above and behind the li...

Page 42: ...ower liftgate mode by turning the dial on the switch until the indicator lines up with the desired position The vehicle must be in P Park The three modes are MAX The liftgate power opens to the full open height 3 4 The liftgate power opens to a reduced open height that can be set by the vehicle operator Use this setting to prevent the liftgate from opening into overhead obstructions such as a gara...

Page 43: ...is a minimum distance that the power liftgate must already be open for the system to hold it open If movement is stopped below that minimum the liftgate closes Do not force the liftgate open or closed during a power cycle The power liftgate may be temporarily disabled under extreme temperatures or low battery conditions If this occurs the liftgate can still be operated manually If the vehicle is s...

Page 44: ...e 3 4 Mode To program the liftgate opening height 1 Turn the liftgate switch to either the MAX or the 3 4 mode position and power open the liftgate 2 Stop the liftgate movement at the desired height by pressing any liftgate switch Manually adjust the liftgate position if required 3 Press and hold the button on the liftgate adjacent to the latch until the turn signals flash and a beep sounds to ind...

Page 45: ...and charged Vehicle Security This vehicle has theft deterrent features however they do not make it impossible to steal Anti theft Alarm System This vehicle has an anti theft alarm system Arming the System To arm the system do one of the following Press Q on the RKE transmitter Lock the vehicle using the key in the driver door The alarm automatically arms after about 30 seconds The security light l...

Page 46: ... key uses a transponder that matches an immobilizer control unit in the vehicle and automatically disarms the system Only an authorized key starts the vehicle The vehicle may not start if the key is damaged The security light located in the instrument panel cluster comes on if there is a problem with arming or disarming the theft deterrent system When trying to start the vehicle the security light...

Page 47: ...or R right to choose the driver or passenger mirror 2 Press the arrows on the control pad to move each mirror in the desired direction 3 Return the selector switch to the middle position Heated Mirrors For vehicles with heated mirrors The heated outside rearview mirrors turn on when the rear window defogger is on and help to clear fog or frost from the surface of the mirrors 1 Rear Window Defogger...

Page 48: ...rror to the blind spot mirror 4 When the vehicle is in the blind zone the image only appears in the blind spot mirror Using the Outside Mirror with the Blind Spot Mirror 1 Set the main mirror so that the side of the vehicle can just be seen and the blind spot mirror has an unobstructed view 2 When checking for traffic or before changing a lane look at the main driver passenger side mirror to obser...

Page 49: ...o avoid glare from the headlamps behind you Push the tab forward for daytime use and pull it for nighttime use Vehicles with OnStar have three control buttons located at the bottom of the mirror See your dealer for more information on the system and how to subscribe to OnStar See OnStar Overview on page 14 1 Automatic Dimming Rearview Mirror The vehicle may have an automatic dimming inside rearvie...

Page 50: ...e This may result in a pulsing sound when a window is partially open To reduce the sound open another window or the sunroof if equipped Power Windows WARNING Leaving children in a vehicle with the keys is dangerous for many reasons Children or others could be badly injured or even killed They could operate the power windows or other controls or even make the vehicle move The windows will function ...

Page 51: ...e the express down feature allow the windows to be lowered without holding the switch Press the window switch fully and release it to activate the express down feature The express mode can be canceled at any time by briefly pressing or pulling the switch Window Lockout o Window Lockout This feature prevents the rear passenger windows from operating except from the driver position Press o to activa...

Page 52: ...r above the rearview mirror The ignition must be in ON RUN or ACC ACCESSORY or in Retained Accessory Power RAP to operate the sunroof See Ignition Positions on page 9 21 and Retained Accessory Power RAP on page 9 25 Press and hold the front or rear of the driver side switch to open or close the sunroof The sunshade automatically opens with the sunroof but must be closed manually Press and hold the...

Page 53: ... detects the object and stops the sunroof from closing at the point of the obstruction The sunroof then returns to the full open position Dirt and debris may collect on the sunroof seal or in the track This could cause an issue with sunroof operation noise or plugging the water drainage system Periodically open the sunroof and remove any obstacles or loose debris Wipe the sunroof seal and roof sea...

Page 54: ...Black plate 22 1 GMC Terrain Owner Manual Include Mex 2012 2 22 Keys Doors and Windows 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 55: ...bag System Airbag System 3 21 Where Are the Airbags 3 23 When Should an Airbag Inflate 3 24 What Makes an Airbag Inflate 3 26 How Does an Airbag Restrain 3 26 What Will You See after an Airbag Inflates 3 26 Passenger Sensing System 3 28 Servicing the Airbag Equipped Vehicle 3 32 Adding Equipment to the Airbag Equipped Vehicle 3 33 Airbag System Check 3 34 Replacing Airbag System Parts after a Cras...

Page 56: ... the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a neck injury in a crash The height of the head restraint can be adjusted Pull the head restraint up to raise it Try to move the head restraint to make sure that it is locked in place To lower the head restraint press the button located on the top of the ...

Page 57: ...e if you try to adjust a manual driver seat while the vehicle is moving The sudden movement could startle and confuse you or make you push a pedal when you do not want to Adjust the driver seat only when the vehicle is not moving To adjust a manual seat 1 Pull the handle at the front of the seat cushion 2 Move the seat forward or rearward to adjust the seat position 3 Release the handle to stop th...

Page 58: ...own To adjust the seatback see Reclining Seatbacks on page 3 5 To adjust the lumbar support see Lumbar Adjustment on page 3 5 Eight Way Power Seats To adjust a power seat if equipped Move the seat forward or rearward by sliding the control forward or rearward Raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down Raise or lower the entire se...

Page 59: ... safety belts cannot do their job when reclined like this The shoulder belt cannot do its job because it will not be against your body Instead it will be in front of you In a crash you could go into it receiving neck or other injuries The lap belt cannot do its job either In a crash the belt could go up over your abdomen The belt forces would be there not at your pelvic bones This could cause seri...

Page 60: ...could move forward in a sudden stop or crash That could cause injury to the person sitting there Always push and pull on the seatbacks to be sure they are locked To recline a manual seatback 1 Lift the lever 2 Move the seatback to the desired position and then release the lever to lock the seatback in place 3 Push and pull on the seatback to make sure it is locked To return the seatback to the upr...

Page 61: ... Button Memory positions The vehicle will also automatically save driver seat and outside mirror positions to the current driver Remote Keyless Entry RKE transmitter when the ignition is turned off These automatically stored positions are referred to as RKE Memory positions See Remote Keyless Entry RKE System Operation on page 2 3 for more information Storing Button Memory Positions To save positi...

Page 62: ...side mirrors are automatically stored to the RKE transmitter that was used to start the vehicle These positions are called RKE Memory positions and may be different than the previously mentioned Button Memory positions saved to the 1 or 2 buttons To automatically recall RKE Memory positions unlock the driver door with the RKE transmitter and open the driver door If the driver door is already open ...

Page 63: ...calling see your dealer for service Heated Front Seats WARNING If you cannot feel temperature change or pain to the skin the seat heater may cause burns even at low temperatures To reduce the risk of burns people with such a condition should use care when using the seat heater especially for long periods of time Do not place anything on the seat that insulates against heat such as a blanket cushio...

Page 64: ...feature to enabled see Vehicle Personalization on page 5 33 for more information Rear Seats Split Folding Seatbacks With this feature either side of the rear seatback can be folded down for more cargo space WARNING If either seatback is not locked it could move forward in a sudden stop or crash That could cause injury to the person sitting there Always push and pull on the seatbacks to be sure the...

Page 65: ...rd The filler panel behind the seat will fold with the seatback to span the gap between the rear of the seat and the cargo area creating a flat load floor Do not lift the filler panel Keep the seatback in the upright locked position when not in use To recline the seatback 1 Lift and hold the lever on top of the seatback 2 Tilt the seatback rearward then release the lever when the seatback is in th...

Page 66: ...gers in the vehicle Continued WARNING Continued It is extremely dangerous to ride in a cargo area inside or outside of a vehicle In a collision passengers riding in these areas are more likely to be seriously injured or killed Do not allow passengers to ride in any area of the vehicle that is not equipped with seats and safety belts Always wear a safety belt and check that all passenger s are rest...

Page 67: ...A Airbags are supplemental systems only so they work with safety belts not instead of them Whether or not an airbag is provided all occupants still have to buckle up to get the most protection Also in nearly all states and in all Canadian provinces the law requires wearing safety belts How to Wear Safety Belts Properly This section is only for people of adult size There are special things to know ...

Page 68: ...ou slid under it the belt would apply force on your abdomen This could cause serious or even fatal injuries Wear the shoulder belt over the shoulder and across the chest These parts of the body are best able to take belt restraining forces The shoulder belt locks if there is a sudden stop or crash WARNING You can be seriously injured or even killed by not wearing your safety belt properly Never al...

Page 69: ...you more slowly If the shoulder portion of a passenger belt is pulled out all the way the child restraint locking feature may be engaged If this happens let the belt go back all the way and start again 3 Push the latch plate into the buckle until it clicks Pull up on the latch plate to make sure it is secure If the belt is not long enough see Safety Belt Extender on page 3 19 Position the release ...

Page 70: ... How to Wear Safety Belts Properly on page 3 13 Move the height adjuster up to the desired position by pushing up on the height adjuster After the height adjuster is set to the desired position try to move it down without pressing the release button A to make sure it has locked into position Press the release button to lower the height adjuster Safety Belt Pretensioners This vehicle has safety bel...

Page 71: ...es If not they are available through your dealer The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults When installed and properly adjusted the comfort guide positions the belt away from the neck and head There is one guide for each outside passenger position in the rear seat Here is how to install a comfort guide to the safety belt...

Page 72: ... over the shoulder and across the chest These parts of the body are best able to take belt restraining forces 4 Buckle position and release the safety belt as described previously in this section Make sure the shoulder portion of the belt is on the shoulder and not falling off of it The belt should be close to but not contacting the neck To remove and store the comfort guide squeeze the belt edges...

Page 73: ...ake the heaviest coat you will wear so the extender will be long enough for you To help avoid personal injury do not let someone else use it and use it only for the seat it is made to fit The extender has been designed for adults Never use it for securing child seats To wear it attach it to the regular safety belt For more information see the instruction sheet that comes with the extender Safety S...

Page 74: ...sh To help make sure the safety belt systems are working properly after a crash have them inspected and any necessary replacements made as soon as possible After a minor crash replacement of safety belts may not be necessary But the safety belt assemblies that were used during any crash may have been stressed or damaged See your dealer to have the safety belt assemblies inspected or replaced New p...

Page 75: ...ar on the side of the seatback closest to the door With roof rail airbags the word AIRBAG will appear along the trim Airbags are designed to supplement the protection provided by safety belts Even though today s airbags are also designed to help reduce the risk of injury from the force of an inflating bag all airbags must inflate very quickly to do their job Here are the most important things to k...

Page 76: ...d side impact airbags and or roof rail airbags WARNING Children who are up against or very close to any airbag when it inflates can be seriously injured or killed Airbags plus lap shoulder belts offer protection for adults and older children but not for young children and infants Neither the vehicle s safety belt system nor its airbag system is designed for them Young children and infants need the...

Page 77: ... in the middle of the steering wheel The right front passenger frontal airbag is in the instrument panel on the passenger side Driver Side Shown Passenger Side Similar The seat mounted side impact airbags for the driver and right front passenger are in the side of the seatbacks closest to the door I n f o r ma t i o nP r o v i d e db y ...

Page 78: ...airbag Never secure anything to the roof of a vehicle with roof rail airbags by routing a rope or tie down through any door or window opening If you do the path of an inflating roof rail airbag will be blocked When Should an Airbag Inflate Frontal airbags are designed to inflate in moderate to severe frontal or near frontal crashes to help reduce the potential for severe injuries mainly to the dri...

Page 79: ...l less than full deployment For more severe frontal impacts full deployment occurs The vehicle has seat mounted side impact and roof rail airbags See Airbag System on page 3 21 Seat mounted side impact and roof rail airbags are intended to inflate in moderate to severe side crashes In addition these roof rail airbags are intended to inflate during a rollover or in a severe frontal impact Seat moun...

Page 80: ...impact more evenly over the occupant s upper body Rollover capable roof rail airbags are designed to help contain the head and chest of occupants in the outboard seating positions in the first and second rows The rollover capable roof rail airbags are designed to help reduce the risk of full or partial ejection in rollover events although no system can prevent all such ejections But airbags would ...

Page 81: ...g the controls for those features WARNING A crash severe enough to inflate the airbags may have also damaged important functions in the vehicle such as the fuel system brake and steering systems etc Even if the vehicle appears to be drivable after a moderate crash there may be concealed damage that could make it difficult to safely operate the vehicle Use caution if you should attempt to restart t...

Page 82: ... off the right front passenger frontal airbag under certain conditions The driver airbag seat mounted side impact airbags and the roof rail airbags are not affected by the passenger sensing system The passenger sensing system works with sensors that are part of the right front passenger seat The sensors are designed to detect the presence of a properly seated occupant and determine if the right fr...

Page 83: ... the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat The passenger sensing system is designed to turn off the right front passenger frontal airbag if The right front passenger seat is unoccupied The system determines that an infant is present in a child restraint A right front passenger takes his her weight off of the seat for a period of ti...

Page 84: ...move the child restraint from the vehicle 3 Remove any additional items from the seat such as blankets cushions seat covers seat heaters or seat massagers 4 Reinstall the child restraint following the directions provided by the child restraint manufacturer and refer to Securing Child Restraints Rear Seat on page 3 49 or Securing Child Restraints Front Passenger Seat on page 3 52 5 If after reinsta...

Page 85: ... and have the person remain in this position for two to three minutes after the on indicator is lit Additional Factors Affecting System Operation Safety belts help keep the passenger in position on the seat during vehicle maneuvers and braking which helps the passenger sensing system maintain the passenger airbag status See Safety Belts and Child Restraints in the Index for additional information ...

Page 86: ...bject such as a briefcase handbag grocery bag laptop or other electronic device is put on an unoccupied seat If this is not desired remove the object from the seat WARNING Stowing of articles under the passenger seat or between the passenger seat cushion and seatback may interfere with the proper operation of the passenger sensing system Servicing the Airbag Equipped Vehicle Airbags affect how the...

Page 87: ...e passenger seat The passenger sensing system may not operate properly if the original seat trim is replaced with non GM covers upholstery or trim or with GM covers upholstery or trim designed for a different vehicle Any object such as an aftermarket seat heater or a comfort enhancing pad or device installed under or on top of the seat fabric could also interfere with the operation of the passenge...

Page 88: ...e the airbag readiness light is working See Airbag Readiness Light on page 5 11 for more information Notice If an airbag covering is damaged opened or broken the airbag may not work properly Do not open or break the airbag coverings If there are any opened or broken airbag covers have the airbag covering and or airbag module replaced For the location of the airbags see Where Are the Airbags on pag...

Page 89: ...tructions that come with the booster seat state the weight and height limitations for that booster Use a booster seat with a lap shoulder belt until the child passes the fit test below Sit all the way back on the seat Do the knees bend at the seat edge If yes continue If no return to the booster seat Buckle the lap shoulder belt Does the shoulder belt rest on the shoulder If yes continue If no try...

Page 90: ...bones in a crash It should never be worn over the abdomen which could cause severe or even fatal internal injuries in a crash Also see Rear Safety Belt Comfort Guides under Lap Shoulder Belt on page 3 15 According to accident statistics children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position In a crash childr...

Page 91: ...infants and all other children Neither the distance traveled nor the age and size of the traveler changes the need for everyone to use safety restraints In fact the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle WARNING Children can be seriously injured or strangled if a shoulder belt is wrapped around their...

Page 92: ...ill suddenly become a 110 kg 240 lb force on a person s arms An infant should be secured in an appropriate restraint WARNING Never do this Children who are up against or very close to any airbag when it inflates can be seriously injured or killed Never put a rear facing child restraint in the right front seat Secure a rear facing child restraint in a rear seat It is also better to secure a forward...

Page 93: ...int In addition there are many kinds of restraints available for children with special needs WARNING To reduce the risk of neck and head injury during a crash infants need complete support This is because an infant s neck is not fully developed and its head weighs so much compared with the rest of its body In a crash an infant in a rear facing child restraint settles into the restraint so the cras...

Page 94: ...he harness system holds the infant in place and in a crash acts to keep the infant positioned in the restraint B Forward Facing Child Seat A forward facing child seat B provides restraint for the child s body with the harness C Booster Seats A booster seat C is a child restraint designed to improve the fit of the vehicle s safety belt system A booster seat can also help a child to see out the wind...

Page 95: ...e child restraint instructions are important so if they are not available obtain a replacement copy from the manufacturer Keep in mind that an unsecured child restraint can move around in a collision or sudden stop and injure people in the vehicle Be sure to properly secure any child restraint in the vehicle even when no child is in it In some areas Certified Child Passenger Safety Technicians CPS...

Page 96: ...safe No one can guarantee that an airbag will not deploy under some unusual circumstance even though it is turned off Secure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat See Passenger...

Page 97: ...owing illustrations Depending on where you place the child restraint or the size of the child restraint you may not be able to access certain safety belt assemblies or LATCH anchors for additional passengers or child restraints Configurations for Use of Child Restraints A Child restraint using LATCH B Occupant prohibited A Child restraint using LATCH B Occupant prohibited C Child restraint or occu...

Page 98: ...traint with a top tether you must also use either the lower anchors or the safety belts to properly secure the child restraint A child restraint must never be installed using only the top tether and anchor In order to use the LATCH system in your vehicle you need a child restraint that has LATCH attachments The child restraint manufacturer will provide you with instructions on how to use the child...

Page 99: ...t B to secure the top tether to the anchor Some child restraints that have a top tether are designed for use with or without the top tether being attached Others require the top tether always to be attached In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached Be sure to read and follow the instructions for your child restraint Lower Anch...

Page 100: ...t system secured in a rear seating position See Where to Put the Restraint on page 3 41 for additional information Securing a Child Restraint Designed for the LATCH System WARNING If a LATCH type child restraint is not attached to anchors the child restraint will not be able to protect the child correctly In a crash the Continued WARNING Continued child could be seriously injured or killed Install...

Page 101: ...system is designed to make installation of child restraints easier When using lower anchors do not use the vehicle s safety belts Instead use the vehicle s anchors and child restraint attachments to secure the restraints Some restraints also use another vehicle anchor to secure a top tether 1 Attach and tighten the lower attachments to the lower anchors If the child restraint does not have lower a...

Page 102: ...es not have a headrest or head restraint and a single tether is being used route the tether over the seatback If the position being used does not have a headrest or head restraint and a dual tether is being used route the tether over the seatback If the position being used has a fixed headrest or head restraint and a dual tether is being used route the tether around the headrest or head restraint ...

Page 103: ...stem is working properly after a crash see your dealer to have the system inspected and any necessary replacements made as soon as possible If the vehicle has the LATCH system and it was being used during a crash new LATCH system parts may be needed New parts and repairs may be necessary even if the LATCH system was not being used at the time of the crash Securing Child Restraints Rear Seat When s...

Page 104: ...ecure the child restraint in this position Be sure to follow the instructions that came with the child restraint Secure the child in the child restraint when and as the instructions say If more than one child restraint needs to be installed in the rear seat be sure to read Where to Put the Restraint on page 3 41 1 Put the child restraint on the seat 2 Pick up the latch plate and run the lap and sh...

Page 105: ...to make sure the retractor is locked If the retractor is not locked repeat Steps 4 and 5 6 If the child restraint has a top tether follow the child restraint manufacturer s instructions regarding the use of the top tether See Lower Anchors and Tethers for Children LATCH System on page 3 44 for more information 7 Before placing a child in the child restraint make sure it is securely held in place T...

Page 106: ...top tether anchor on the seatback B Make sure the retaining strap s clips are firmly attached Install the rear facing child restraint using the child restraint manufacturer s instructions and the instructions described previously Remove the armrest retaining strap before installing a forward facing child restraint in the center seat position as it may interfere with the attachment of the top tethe...

Page 107: ...it is turned off Secure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat See Passenger Sensing System on page 3 28 for additional information If the child restraint has the LATCH system s...

Page 108: ...us indicator should light and stay lit when you start the vehicle See Passenger Airbag Status Indicator on page 5 12 2 Put the child restraint on the seat 3 Pick up the latch plate and run the lap and shoulder portions of the vehicle s safety belt through or around the restraint The child restraint instructions will show you how 4 Push the latch plate into the buckle until it clicks Position the r...

Page 109: ...rding the use of the top tether See Lower Anchors and Tethers for Children LATCH System on page 3 44 for more information 7 Before placing a child in the child restraint make sure it is securely held in place To check grasp the child restraint at the safety belt path and attempt to move it side to side and back and forth When the child restraint is properly installed there should be no more than 2...

Page 110: ...Black plate 56 1 GMC Terrain Owner Manual Include Mex 2012 3 56 Seats and Restraints 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 111: ...2 Convenience Net 4 2 Roof Rack System Roof Rack System 4 2 Storage Compartments Glove Box Open the glove box by lifting up on the lever Cupholders Two cupholders are in the center console Cupholders may be located in the second row seat armrest To access pull the armrest down Center Console Storage For vehicles with a center console storage use the lever A on the front to open I n f o r ma t i o ...

Page 112: ...go tie downs for storing small loads Do not use the net to store heavy loads Roof Rack System WARNING If something is carried on top of the vehicle that is longer or wider than the roof rack like paneling plywood or a mattress the wind can catch it while the vehicle is being driven The item being carried could be violently torn off and this could cause a collision and damage the vehicle Never carr...

Page 113: ...speeds sudden starts sharp turns sudden braking or abrupt maneuvers otherwise it may result in loss of control If driving for a long distance on rough roads or at high speeds occasionally stop the vehicle to make sure the cargo remains in its place Do not exceed the maximum vehicle capacity when loading the vehicle For more information on vehicle capacity and loading see Vehicle Load Limits on pag...

Page 114: ...and a click is heard as the pins align and the cross rail locks Try sliding the cross rails forward and backward to ensure that they are correctly secured and that the levers stay tight to the cross rails Do not stand on the plastic lower body panels when loading cargo on the roof rack When the roof rack is not in use lock one cross rail at the furthest forward position and lock the other cross ra...

Page 115: ...Alert FCA Warning Light 5 18 Traction Off Light 5 18 StabiliTrak OFF Light 5 19 Traction Control System TCS StabiliTrak Light 5 19 Tire Pressure Light 5 20 Engine Oil Pressure Light 5 20 Fuel Economy Light 5 21 Low Fuel Warning Light 5 21 Security Light 5 21 High Beam On Light 5 22 Front Fog Lamp Light 5 22 Lamps On Reminder 5 22 Cruise Control Light 5 22 Information Displays Driver Information Ce...

Page 116: ...heel Adjustment To adjust the steering wheel 1 Pull the lever A down 2 Move the steering wheel up or down 3 Pull or push the steering wheel closer or away from you 4 Pull the lever A up to lock the steering wheel in place Do not adjust the steering wheel while driving Steering Wheel Controls For vehicles with audio steering wheel controls some audio controls can be adjusted at the steering wheel I...

Page 117: ...e Toggle up or down to select the next or previous favorite radio station or CD MP3 track x Volume Press or to increase or decrease the volume Horn Press a on the steering wheel pad to sound the horn Windshield Wiper Washer The windshield wiper washer lever is located on the right side of the steering column With the ignition in ACC ACCESSORY or ON RUN START move the windshield wiper lever to sele...

Page 118: ...placement on page 10 28 Heavy snow or ice can overload the wiper motor Wipe Parking If the ignition is turned to LOCK OFF while the wipers are on LO HI or INT they will immediately stop If the windshield wiper lever is then moved to off before the driver door is opened or within 10 minutes the wipers will restart and move to the base of the windshield If the ignition is turned to LOCK OFF while th...

Page 119: ...riods of time with objects that may interfere with the antenna s ability to receive a satellite signal See Multi Band Antenna on page 7 14 for the location of the vehicle s antenna The compass system is designed to operate for a certain number of miles or degrees of turn before needing a signal from the GPS satellites When the compass display shows CAL drive the vehicle for a short distance in an ...

Page 120: ... in use Notice Leaving electrical equipment plugged in for an extended period of time while the vehicle is off will drain the battery Always unplug electrical equipment when not in use and do not plug in equipment that exceeds the maximum 20 ampere rating Certain accessory plugs may not be compatible with the accessory power outlets and could overload vehicle and adapter fuses If a problem is expe...

Page 121: ...be a problem with a vehicle function Some warning lights come on briefly when the engine is started to indicate they are working Gauges can indicate when there could be a problem with a vehicle function Often gauges and warning lights work together to indicate a problem with the vehicle When one of the warning lights comes on and stays on while driving or when one of the gauges shows there may be ...

Page 122: ...Black plate 8 1 GMC Terrain Owner Manual Include Mex 2012 5 8 Instruments and Controls Instrument Cluster English Shown Metric Similar I n f o r ma t i o nP r o v i d e db y ...

Page 123: ...ometers or miles This vehicle has a tamper resistant odometer The digital odometer will read 999 999 if it is turned back If the vehicle needs a new odometer installed it must be set to the mileage total of the old odometer Tachometer The tachometer displays the engine speed in revolutions per minute rpm Fuel Gauge Metric English When the ignition is on the fuel gauge shows about how much fuel the...

Page 124: ...re or less than half the tank s capacity to fill the tank The gauge moves a little while turning a corner or speeding up The gauge takes a few seconds to stabilize after the ignition is turned on and goes back to empty when the ignition is turned off Engine Coolant Temperature Gauge Metric English This gauge measures the temperature of the vehicle s engine If the indicator needle moves to the hot ...

Page 125: ...n the light stays on solid until the belt is buckled For more information see Passenger Airbag Status Indicator on page 5 12 This cycle continues several times if the front passenger remains or becomes unbuckled while the vehicle is moving If the front passenger safety belt is buckled neither the chime nor the light comes on The front passenger safety belt reminder light and chime may turn on if a...

Page 126: ... has a passenger airbag status indicator United States Canada and Mexico When the vehicle is started the passenger airbag status indicator will light ON and OFF or the symbol for on and off for several seconds as a system check If you are using remote start if equipped to start the vehicle from a distance you may not see the system check Then after several more seconds the status indicator will li...

Page 127: ...engine is started If it does not have the vehicle serviced by your dealer If the light stays on or comes on while driving there may be a problem with the electrical charging system Have it checked by your dealer Driving while this light is on could drain the battery When this light comes on the Driver Information Center DIC also displays a message See Battery Voltage and Charging Messages on page ...

Page 128: ...ffect the vehicle s emission controls and can cause this light to come on Modifications to these systems could lead to costly repairs not covered by the vehicle warranty This could also result in a failure to pass a required Emission Inspection Maintenance test See Accessories and Modifications on page 10 3 This light comes on during a malfunction in one of two ways Light Flashing A misfire condit...

Page 129: ... the fuel brand used It will require at least one full tank of the proper fuel to turn the light off See Recommended Fuel on page 9 51 If none of the above have made the light turn off your dealer can check the vehicle The dealer has the proper test equipment and diagnostic tools to fix any mechanical or electrical problems that might have developed Emissions Inspection and Maintenance Programs So...

Page 130: ...th circuits need to be working Metric English The brake indicator light should come on briefly as the engine is started If it does not come on have the vehicle serviced by your dealer When the ignition is on the brake system warning light comes on when the parking brake is set The light stays on if the parking brake does not fully release If it stays on after the parking brake is fully released th...

Page 131: ...ay also sound when the light comes on steady If the regular brake system warning light is not on the vehicle still has brakes but not antilock brakes If the regular brake system warning light is also on the vehicle does not have antilock brakes and there is a problem with the regular brakes See Brake System Warning Light on page 5 16 See Brake System Messages on page 5 27 for all brake related DIC...

Page 132: ... alert comes on and warns when following a vehicle closely The light then flashes when a vehicle is being rapidly approached See Forward Collision Alert FCA System on page 9 40 for more information Traction Off Light This light comes on briefly while starting the engine If it does not have the vehicle serviced by your dealer If the system is working normally the indicator light then turns off The ...

Page 133: ...on Control System TCS on page 9 35 and StabiliTrak System on page 9 36 for more information Traction Control System TCS StabiliTrak Light The StabiliTrak system or the Traction Control System TCS indicator warning light comes on briefly when the engine is started If the light does not come on have the vehicle serviced by your dealer If the system is working normally the indicator light turns off I...

Page 134: ... flashes for about a minute and stays on steady for the remainder of the ignition cycle This sequence repeats with every ignition cycle See Tire Pressure Monitor Operation on page 10 54 for more information Engine Oil Pressure Light WARNING Do not keep driving if the oil pressure is low The engine can become so hot that it catches fire Someone could be burned Check the oil as soon as possible and ...

Page 135: ...k to indicate it is working If it does not come on have it fixed The low fuel warning light is a circle located on the fuel gauge This light comes on and a chime sounds periodically when the vehicle is low on fuel The light goes off when fuel is added to the fuel tank For vehicles with a Driver Information Center DIC see Fuel System Messages on page 5 29 for more information Security Light The imm...

Page 136: ...fog lamps are in use The light goes out when the fog lamps are turned off See Fog Lamps on page 6 4 for more information Lamps On Reminder For vehicles with the lamps on reminder light it comes on when the lights are in use Cruise Control Light The cruise control light is white whenever the cruise control is set and turns green when the cruise control is active The light turns off when the cruise ...

Page 137: ...ferent displays The DIC displays trip fuel vehicle system information and warning messages It also shows the shift lever position the odometer and the direction the vehicle is driving DIC Buttons MENU Press this button to get to the Trip Fuel Menu and the Vehicle Information Menu Q or R Use these buttons to scroll through the items in each menu A small marker will move along the page as you scroll...

Page 138: ... or miles per gallon mpg This number reflects only the fuel economy that the vehicle has right now and changes frequently as driving conditions change Unlike average economy this display cannot be reset Average Vehicle Speed This display shows the average speed of the vehicle in kilometers per hour km h or miles per hour mph This average is calculated based on the various vehicle speeds recorded s...

Page 139: ...e pressures of all four tires Tire pressure is displayed in either kilopascal kPa or in pounds per square inch psi See Tire Pressure Monitor System on page 10 52 and Tire Pressure Monitor Operation on page 10 54 for more information Remaining Oil Life This display shows an estimate of the oil s remaining useful life If REMAINING OIL LIFE 99 is displayed that means 99 of the current oil life remain...

Page 140: ... clear them from the display Some messages cannot be cleared from the DIC display because they are more urgent These messages require action before they can be cleared You should take any messages that appear on the display seriously and remember that clearing the messages will only make the messages disappear not correct the problem You will find the possible messages that can be displayed and so...

Page 141: ...ruise Control Messages APPLY BRAKE BEFORE CRUISE If this message displays when attempting to activate cruise control apply the brake pedal and try again CRUISE SET TO XXX This message displays when the cruise control is set and shows the speed it was set to See Cruise Control on page 9 38 for more information Door Ajar Messages DOOR OPEN A door open symbol will be displayed on the DIC showing whic...

Page 142: ...ssage displays and a continuous chime sounds if the engine cooling system reaches unsafe temperatures for operation Stop and turn off the vehicle as soon as it is safe to do so to avoid severe damage This message clears when the engine has cooled to a safe operating temperature HIGH COOLANT TEMPERATURE This message displays if the coolant temperature is hot See Engine Overheating on page 10 20 Eng...

Page 143: ...leration and speed may be reduced Anytime this message stays on the vehicle should be taken to your dealer for service as soon as possible Fuel System Messages ECO MODE ON On some models this message displays when the fuel economy mode has been turned on by pressing the eco button near the shift lever See Fuel Economy Mode on page 9 31 for more information FUEL LEVEL LOW This message displays when...

Page 144: ...ion causing the system to be disabled See Ultrasonic Parking Assist on page 9 43 SERVICE FRONT CAMERA This message displays when the Lane Departure Warning LDW and Forward Collision Alert FCA systems are disabled and need service See your dealer retailer SERVICE PARK ASSIST This message displays if there is a problem with the Ultrasonic Rear Parking Assist URPA system Do not use this system to hel...

Page 145: ... System on page 9 36 for more information TRACTION CONTROL OFF This message displays when the Traction Control System TCS is turned off Adjust your driving accordingly TRACTION CONTROL ON This message displays when the Traction Control System TCS is first turned on See Traction Control System TCS on page 9 35 for more information Airbag System Messages SERVICE AIRBAG This message displays if there...

Page 146: ...n the DIC stop as soon as you can Inflate the tires by adding air until the tire pressure is equal to the values shown on the Tire and Loading Information label See Tires on page 10 44 Vehicle Load Limits on page 9 16 and Tire Pressure on page 10 51 You can receive more than one tire pressure message at a time The DIC also shows the tire pressure values See Driver Information Center DIC on page 5 ...

Page 147: ...s and select menu items Turn the knob to scroll through the menus E BACK Press to exit or move backwards in a menu Entering the Personalization Menus 1 Turn the infotainment system on and press the CONFIG button to access the Configuration Settings menu 2 Turn the MENU SELECT knob to highlight Vehicle Settings 3 Press the center of the MENU SELECT knob to select the Vehicle Settings menu The follo...

Page 148: ...egardless of whether it was on or off the last time the vehicle was turned off Off means the air conditioning will be off at the next start up regardless of whether it was on or off the last time the vehicle was turned off Last Setting means that when the vehicle is started the air conditioning will resume whichever setting it was at the last time the vehicle was turned off Press the MENU SELECT k...

Page 149: ...n both the driver and passenger mirrors will tilt downward when vehicle is shifted to R Reverse to improve visibility of the ground near the rear wheels They will return to their previous driving position when the vehicle is shifted out of R Reverse the ignition is turned to OFF or the vehicle is left in reverse See Park Tilt Mirrors on page 2 17 for more information This allows you to turn the pa...

Page 150: ...last menu Exit Lighting This allows the selection of how long the exterior lamps stay on when leaving the vehicle when it is dark outside Press the MENU SELECT knob when Exit Lighting is highlighted Turn the knob to select Off 30 Seconds 1 Minute or 2 Minutes Press the knob to confirm and go back to the last menu Power Door Locks Select Power Door Locks and the following will be displayed Unlocked...

Page 151: ...ght Feedback Remote Lock Feedback Remote Door Unlock Memory Remote Recall Remote Unlock Light Feedback When on the exterior lamps will flash when unlocking the vehicle with the RKE transmitter Press the MENU SELECT knob when Remote Unlock Light Feedback is highlighted Turn the knob to select Flash Lights or Off Press the knob to confirm and go back to the last menu Remote Lock Feedback This allows...

Page 152: ...er door See Memory Remote Recall under Power Seat Adjustment on page 3 4 for more information Memory Remote Recall is when the memorized settings will be recalled as you unlock the vehicle Press the MENU SELECT knob when Memory Remote Recall is highlighted to toggle between On or Off Press E BACK to confirm the selection and go back to the last menu Return to Factory Settings Select Return to Fact...

Page 153: ...amp Controls The exterior lamp control is on the turn signal lane change lever O Exterior Lamp Control Operates the exterior lamps Turn to one of the following positions O Off Briefly turn to this position to turn the automatic light control off or on again AUTO Automatic Headlamps Turns the exterior lamps on and off automatically depending on the exterior light The vehicle will default to the AUT...

Page 154: ...come on at a reduced brightness in daylight when the following conditions are met The ignition is on The exterior lamp band is in the automatic position The transmission is not in P Park The light sensor determines it is daytime The parking brake is released Fully functional Daytime Running Lamps DRL are required on all vehicles first sold in Canada When the DRL are on the taillamps sidemarker ins...

Page 155: ...e instrument panel to make the front and rear turn signal lamps flash on and off This warns others that you are having trouble Press again to turn the flashers off Turn and Lane Change Signals An arrow on the instrument panel cluster will flash in the direction of the turn or lane change Move the lever all the way up or down to signal a turn Raise or lower the lever until the arrow starts to flash...

Page 156: ... parking lamps or low beam headlamps must be on to use the fog lamps The fog lamps will go off whenever the high beam headlamps are turned on When the high beam headlamps are turned off the fog lamps will come on again Some localities have laws that require the headlamps to be on along with the fog lamps Interior Lighting Instrument Panel Illumination Control This control is located on the instrum...

Page 157: ...eyless Entry RKE unlock button is pressed They stay on for 20 seconds or until a door is opened After the door is opened and then closed the light remains on for 20 seconds or until the ignition is turned to ON RUN Battery Load Management The vehicle has Electric Power Management EPM that estimates the battery s temperature and state of charge It then adjusts the voltage for best performance and e...

Page 158: ...er loads and loads plugged into accessory power outlets EPM works to prevent excessive discharge of the battery It does this by balancing the generator s output and the vehicle s electrical needs It can increase engine idle speed to generate more power whenever needed It can temporarily reduce the power demands of some accessories Normally these actions occur in steps or levels without being notic...

Page 159: ... Audio RSA System 7 32 Phone Bluetooth Overview 7 34 Bluetooth Infotainment Controls 7 36 Bluetooth Voice Recognition 7 39 Trademarks and License Agreements Trademarks and License Agreements 7 46 Introduction Infotainment Read the following pages to become familiar with the audio system s features WARNING Taking your eyes off the road for extended periods could cause a crash resulting in injury or...

Page 160: ...oise at certain speeds Notice Contact your dealer before adding any equipment Adding audio or communication equipment could interfere with the operation of the engine radio or other systems and could damage them Follow federal rules covering mobile radio and telephone equipment The vehicle has Retained Accessory Power RAP With RAP the audio system can be played even after the ignition is turned of...

Page 161: ... the vehicle is parked Do the following before driving Become familiar with the infotainment system operation buttons on the faceplate and touch sensitive screen buttons Set up the audio by presetting favorite stations setting the tone and adjusting the speakers Set up phone numbers in advance so they can be called easily by pressing a single button or a single voice command for vehicles equipped ...

Page 162: ... 7 4 Infotainment System Infotainment System Overview The infotainment system is controlled by using the buttons on the faceplate and the touch screen See Infotainment Control Buttons in this section for more information I n f o r ma t i o nP r o v i d e db y ...

Page 163: ...tion SOURCE Press to change the audio sources such as AM FM Radio XM if equipped CD and AUX TONE Press to access the sound menu screen to adjust bass midrange and treble See AM FM Radio on page 7 8 for more information INFO Information Press to toggle through an audio information screen CONFIG Configure Press to adjust features for radio display phone vehicle and time HOME See Home Page following ...

Page 164: ...k Release the button to return to playing speed See CD Player on page 7 14 and MP3 on page 7 16 for more information 3 For AM FM or XM if equipped press to seek to the previous strong station Preset Buttons 1 6 The preset buttons numbered one through six can be used to select stored AM FM and XM if equipped stations H Press to set the time X Eject Press to eject a disc from the CD player See CD Pl...

Page 165: ...ton to display the Config main page From this display you can adjust features such as time and date radio phone vehicle and display Press the Tone screen button to display the Tone main page Adjust the tone and speakers by pressing the screen buttons to change the levels of sound for treble midrange bass fade and balance See AM FM Radio on page 7 8 Press the FM screen button to display the FM main...

Page 166: ...Use only a soft cloth and do not spray cleaner directly on the system as it could affect the mechanical parts Do not wipe the panel with a hard cloth or use a volatile liquid such as paint thinner it could scratch the surface or erase the characters on the buttons Radio AM FM Radio Playing the Radio For vehicles equipped with the MyLink or IntelliLink infotainment system see the separate MyLink In...

Page 167: ... Press or to change the level Adjusting the Speakers To adjust the speaker balance Press the left arrow on the bottom for more sound from the left speakers or the right arrow on the bottom for more sound from the right speakers The middle position balances the sound between the left and right speakers To adjust the speaker fade Press the upper arrow for more sound from the front speakers and the l...

Page 168: ...en turn the TUNE MENU knob to scroll the station list Changing the Sources To change audio sources from any of the audio main pages AM FM XM CD USB iPod or AUX press the SOURCE button on the faceplate or the Source screen button to display a pop up of available audio sources Touch tap or press the SOURCE button on the faceplate repeatedly to change the desired source Storing Radio Station Presets ...

Page 169: ...m of the screen The number of FAV pages displayed can be changed in the Radio Settings in the Configuration Menu Satellite Radio For vehicles equipped with the MyLink or IntelliLink infotainment system see the separate MyLink IntelliLink Features and Functions Guide for more information Vehicles with an XM Satellite Radio tuner and a valid XM Satellite Radio subscription can receive XM programming...

Page 170: ...he encryption code in the receiver is being updated no action is required This process should take no longer than 30 seconds Loading XM The audio system is acquiring and processing audio and text data no action is needed This message should disappear shortly Channel Off Air This channel is not currently in service Tune in to another channel Channel Unauth This channel is blocked or cannot be recei...

Page 171: ...eceiver could have a fault Consult with your dealer XM Not Available If this message does not clear within a short period of time the receiver could have a fault Consult with your dealer Radio Reception Frequency interference and static can occur during normal radio reception if items such as cell phone chargers vehicle convenience accessories and external electronic devices are plugged into the a...

Page 172: ...Link infotainment system see the separate MyLink IntelliLink Features and Functions Guide for more information The player can be used for CD and MP3 audio With the vehicle on insert a disc into the slot label side up The player pulls it in and begins playing While playing the navigation system is available The system is capable of playing Most audio CDs CD R CD RW MP3 or unprotected WMA formats Wh...

Page 173: ... page a track number displays at the beginning of each track Song Artist and Album information displays when available Use the following controls to play the disc k Play Pause Use to start pause or resume play g SEEK Seek Down Press to seek to the beginning of the current or previous track If the track has been playing for less than five seconds it seeks to the previous track If longer than five s...

Page 174: ...t system see the separate MyLink IntelliLink Features and Functions Guide for more information To play an MP3 CD follow the same instructions as Playing an Audio CD The following guidelines must be met when creating an MP3 disc otherwise the CD might not play Sampling rate 16 kHz 22 05 kHz 24 kHz 32 kHz 44 1 kHz and 48 kHz Bit rates supported 8 16 24 32 40 48 56 64 80 96 112 128 144 160 192 224 25...

Page 175: ... to view a list of all songs of that genre Select a song from the list to begin playback Folders Press to open a folder list to access the files within the folder structure Root Directory The root directory is treated as a folder All files contained directly under the root directory are accessed prior to any root directory folders Empty Folders If a root directory or folder is empty or contains on...

Page 176: ...5 mm 1 8 in cable from the auxiliary device to the auxiliary input jack When a device is connected the system automatically begins playing audio from the device over the vehicle speakers If an auxiliary device has already been connected but a different source is currently active press the Now Playing screen button on the Home Page then press Source repeatedly to cycle through all of the available ...

Page 177: ... relative paths The system attribute for folders files that contain audio data must not be set To play a USB device do one of the following Connect the USB and it begins to play Press the Now Playing screen button on the Home Page then press the SOURCE button on the faceplate repeatedly to cycle through all of the available audio source screens until the USB source screen is selected While the USB...

Page 178: ... be a delay before the list displays Select a song from the list to begin playback Song Titles Press to display a list of all songs on the USB Songs are displayed as stored on the disc There might be a delay before the list displays To begin playback select a song from the list Genres Press to view the genres on the USB Select a genre to view a list of all songs of that genre Select a song from th...

Page 179: ...off If the iPod is an unsupported model it can still be listened to in the vehicle by connecting to the auxiliary input jack using a standard 3 5 mm 1 8 in stereo cable Shuffle Songs Press to play the tracks randomly Press again to stop shuffle Press any of the following buttons on the iPod Menu Playlists 1 Press to view the playlists stored on the iPod 2 Select a playlist name to view a list of a...

Page 180: ...t to begin playback Audio Books 1 Press to view the audio books stored on the iPod 2 Select an audio book name to view a list of all audio books 3 Select the desired audio book from the list to begin playback Playing from an iPhone This feature supports the following iPhone model iPhone 3G 3GS To use the iPhone follow the same instructions as stated earlier for using an iPod Rear Seat Infotainment...

Page 181: ...wer button for more than three seconds for Global Off to disable the RSE features On some infotainment systems the Global Off feature can be turned off by performing one of the following Press and hold the radio power button for more than three seconds Insert or eject any disc Insert a DVD video disc Press the remote control power button Press the SOURCE button or k when a DVD video disc is in the...

Page 182: ...st be worn correctly Headphones should be worn with the headband over the top of the head for best audio reception The symbol L Left appears on the outside bottom edge of the ear cup and should be positioned on the left ear The symbol R Right appears on the outside bottom edge of the ear cup and should be positioned on the right ear Notice Do not store the headphones in heat or direct sunlight Thi...

Page 183: ...liary device can be switched between the video display screens To change the display 1 Press the AUX button on the remote control to change the source of both video screens from the DVD player to the auxiliary device 2 Press the AUX button a second time to change the left video screen source to the DVD player and the right video screen to the auxiliary device 3 Press the AUX button a third time to...

Page 184: ... position Push the video screen down into its locked position when it is not in use The screen turns off automatically Only the left RSE seatback console contains the infrared transmitters for the wireless headphones They may be visible as eight illuminated LEDs These LEDs are not on the right video screen Both seatback consoles contain an infrared receiver for the remote control They are located ...

Page 185: ...g the remote control in a hot area or in direct sunlight can damage it and the repairs will not be covered by the warranty Storage in extreme cold can weaken the batteries Keep the remote control stored in a cool dry place Remote Control Buttons O Power Press to turn the video screens on and off P Illumination Press to turn the remote control backlight on The backlight times out after several seco...

Page 186: ...r This button may not work when the DVD is playing the copyright information or the previews u Next Track Chapter Press to go to the beginning of the next chapter or track This button might not work when the DVD is playing the copyright information or the previews r Fast Reverse Press to quickly reverse the DVD or CD To stop fast reversing a DVD video press s To stop fast reversing a DVD audio or ...

Page 187: ...f Available Press this button within three seconds after inputting a numeric selection to clear all numeric inputs 10 Double Digit Entries If Available Press this button to select chapter or track numbers greater than 9 Press this button before inputting the number 1 through 0 Numeric Keypad The numbered keypad provides the capability of direct chapter or track number selection Replacing the Remot...

Page 188: ...s not work Check to make sure there is no obstruction between the remote control and the transmitter window Check the batteries to make sure they are not dead or installed incorrectly After stopping the player the pushing play sometimes the DVD starts where it left off and sometimes at the beginning If the Stop button was pressed one time the DVD player resumes playing where the DVD was stopped If...

Page 189: ...k that the RSE video screen is sourced to the DVD player by pressing the AUX button on the remote control DVD Display Error Messages The video screen may display one of the following error messages Disc Load Eject Error or Mechanical Error There are disc load or eject problems Disc Format Error or Unknown Format The disc is inserted with the disc label wrong side up or the disc is damaged Disc Reg...

Page 190: ...ent system when RSA is on Audio can be heard through wired headphones not included plugged into the jacks on the RSA If the vehicle has a Rear Seat Entertainment system with wireless headphones audio can also be heard on Channel 2 of the wireless headphones To listen to a portable audio device through the RSA attach the portable audio device to either the front or rear auxiliary input if available...

Page 191: ...old or to fast reverse or fast forward When a DVD video menu is being displayed press or to cursor up or down on the menu Hold or to cursor left or right on the menu PROG Program Press to go to the next preset radio station or channel set on the main radio If the front seat passengers are listening to the radio this function may be inactive on some radios When a CD or DVD audio disc is playing pre...

Page 192: ...vehicle The system may not work with all cell phones See Pairing in this section for more information If the cell phone has voice dialing capability learn to use that feature to access the address book or contact list See Voice Pass Thru in this section for more information See Storing and Deleting Phone Numbers in this section for more information WARNING When using a cell phone it can be distrac...

Page 193: ... voice recognition system uses commands to control the system and dial phone numbers Noise The system may not recognize voice commands if there is too much background noise When to Speak A tone sounds to indicate that the system is ready for a voice command Wait for the tone and then speak How to Speak Speak clearly in a calm and natural voice Audio System When using the Bluetooth system sound com...

Page 194: ... phone and an MP3 player at the same time Up to five cell phones can be paired to the Bluetooth system The pairing process is disabled when the vehicle is moving Pairing only needs to be completed once unless the pairing information on the cell phone changes or the cell phone is deleted from the system Only one paired cell phone can be connected to the Bluetooth system at a time If multiple paired...

Page 195: ...4 Select Device List 5 Select the phone to delete and follow the on screen prompts Linking to a Different Phone To link to a different phone the new phone must be in the vehicle and available to be connected to the Bluetooth system before the process is started 1 Press the CONFIG button 2 Select Phone Settings or Bluetooth Settings 3 Select Bluetooth 4 Select Device List 5 Select the new phone to ...

Page 196: ...radio 2 Select Call Lists 3 Select the Incoming Calls Outgoing Calls or Missed Calls list 4 Select the name or number you want to call Making a Call To make a call 1 Press 5 once or twice depending on the radio 2 Enter the phone number 3 Select Call to start dialing the number Accepting or Declining a Call When an incoming call is received the infotainment system mutes and a ring tone is heard in ...

Page 197: ...callers that can be added is limited by your wireless service carrier Ending a Call Turn or press the MENU SEL knob and select Hang Up Muting a Call To Mute a Call Turn or press the MENU SEL knob and select Mute Call To Cancel Mute Turn or press the MENU SEL knob and select Mute Call Dual Tone Multi Frequency DTMF Tones The in vehicle Bluetooth system can send numbers during a call This is used wh...

Page 198: ... cell phones are within range of the system the system connects to the first available paired cell phone in the order that they were first paired to the system To link to a different paired phone see Linking to a Different Phone later in this section Pairing a Phone 1 Press b g The system responds Ready followed by a tone 2 Say Bluetooth This command can be skipped 3 Say Pair The system responds w...

Page 199: ... cell phones were paired Depending on which cell phone you want to connect to you may have to use this command several times 1 Press b g The system responds Ready followed by a tone 2 Say Bluetooth 3 Say Change phone If another cell phone is found the response will be Phone name is now connected If another cell phone is not found the original phone remains connected Storing and Deleting Phone Numb...

Page 200: ... by a tone After the last digit has been entered say Store and then follow the directions given by the system to save a name tag for this number Using the Delete Command 1 Press b g The system responds Ready followed by a tone 2 Say Delete 3 Say the name tag you want to delete Using the Delete All Name Tags Command This command deletes all stored name tags in the Hands Free Calling Directory and t...

Page 201: ...nized by the system say Clear at any time to clear the last number To hear all of the numbers recognized by the system say Verify at any time 1 Press b g The system responds Ready followed by a tone 2 Say Digit Dial 3 Say each digit one at a time that you want to dial After each digit is entered the system repeats back the digit it heard followed by a tone After the last digit has been entered say...

Page 202: ... to dial the number of the third party to be called 4 Once the call is connected press b g to link all callers together Ending a Call Press i to end a call Muting a Call During a call all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them To mute a call press b g and then say Mute Call To cancel mute press b g and then say Un mute Call Tran...

Page 203: ... 3 Say Voice The system responds OK accessing phone name The cell phone s normal prompt messages will go through their cycle according to the phone s operating instructions Dual Tone Multi Frequency DTMF Tones The Bluetooth system can send numbers and the numbers stored as name tags during a call You can use this feature when calling a menu driven phone system Account numbers can also be stored fo...

Page 204: ...boratories Dolby and the double D symbol are registered trademarks of Dolby Laboratories Made for iPod and iPhone mean that an electronic accessory has been designed to connect specifically to iPod or iPhone respectively and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory ...

Page 205: ...artment Air Filter 8 6 Climate Control Systems The vehicle s heating cooling defrosting and ventilation can be controlled with this system A Fan Control B Air Delivery Mode Controls C Temperature Control D Outside Air E Front Defrost F Rear Window Defogger G Recirculation H Air Conditioning A Fan Control Turn to increase or decrease the fan speed Turn the knob completely to T to turn the fan off I...

Page 206: ...he recirculation An indicator light comes on Air is recirculated inside the vehicle It helps to quickly cool the air inside the vehicle or prevent outside air and odors from entering The air conditioning may come on under certain conditions To improve fuel efficiency and to cool the vehicle faster recirculation may be automatically selected in warm weather The recirculation light will not come on ...

Page 207: ...ystem automatically controls the fan speed air delivery air conditioning and recirculation to heat or cool the vehicle to the selected temperature When the AUTO indicator light is on the system is in full automatic operation To place the system in automatic mode 1 Press AUTO 2 Set the temperature Allow the system time to stabilize Then adjust the temperature as needed To improve fuel efficiency an...

Page 208: ...lets 0 FRONT Front Defrost Clears the windshield of fog or frost more quickly Air is directed to the windshield and side window outlets Selecting defrost disables the automatic mode For best results clear all snow and ice from the windshield before defrosting Do not drive the vehicle until all the windows are clear Air Conditioning A C Air Conditioning Press to turn the air conditioning on or off ...

Page 209: ...tings to heat or cool the inside of the vehicle The front heated seats will turn on if it is cold outside The heated seat indicator lights do not come on during a remote start See Remote Vehicle Start on page 2 5 Sensors The solar sensor located on top of the instrument panel near the windshield monitors the solar heat The climate control system uses the information to adjust the temperature fan s...

Page 210: ...e entire glove box 1 Open the glove box completely and locate the stop tab on top of the glove box door 2 Push the stop tab upwards until the stop tab is under the instrument panel assembly and the glove box is released 3 Unsnap the tabs beneath the glove box that connects it to the bottom of the instrument panel assembly 4 Remove the glove box 5 Locate the service door for the passenger compartme...

Page 211: ... That Burn 9 27 Engine Exhaust Engine Exhaust 9 28 Running the Vehicle While Parked 9 28 Automatic Transmission Automatic Transmission 9 29 Manual Mode 9 31 Fuel Economy Mode 9 31 Drive Systems All Wheel Drive 9 32 Brakes Antilock Brake System ABS 9 32 Parking Brake 9 33 Brake Assist 9 34 Hill Start Assist HSA 9 34 Ride Control Systems Traction Control System TCS 9 35 StabiliTrak System 9 36 Cruis...

Page 212: ...keep your eyes on the road hands on the wheel and mind on the drive Do not use a phone in demanding driving situations Use a hands free method to place or receive necessary phone calls Watch the road Do not read take notes or look up information on phones or other electronic devices Designate a front seat passenger to handle potential distractions Become familiar with vehicle features before drivi...

Page 213: ...ee Safety Belts on page 3 12 Assume that other road users pedestrians bicyclists and other drivers are going to be careless and make mistakes Anticipate what they might do and be ready Allow enough following distance between you and the driver in front of you Focus on the task of driving Drunk Driving Death and injury associated with drinking and driving is a global tragedy WARNING Drinking and th...

Page 214: ...be used when the brake is applied Once the power assist is used up it can take longer to stop and the brake pedal will be harder to push Steering Electric Power Steering 2 4L L4 Engine If the engine stalls while driving the power steering assist system will continue to operate until you are able to stop the vehicle If power steering assist is lost due to a system malfunction the vehicle can be ste...

Page 215: ...ad Recovery The vehicle s right wheels can drop off the edge of a road onto the shoulder while driving Follow these tips 1 Ease off the accelerator and then if there is nothing in the way steer the vehicle so that it straddles the edge of the pavement 2 Turn the steering wheel about one eighth of a turn until the right front tire contacts the pavement edge 3 Then turn the steering wheel to go stra...

Page 216: ... Antilock brakes help avoid only the braking skid Off Road Driving All wheel drive vehicles can be used for off road driving Vehicles without all wheel drive and vehicles not equipped with All Terrain AT or On Off Road OOR tires must not be driven off road except on a level solid surface To contact the tire manufacturer for more information about the original equipment tires see the Limited Warran...

Page 217: ...operly Keep cargo in the cargo area as far forward and as low as possible The heaviest things should be on the floor forward of the rear axle Heavy loads on the roof raise the vehicle s center of gravity making it more likely to roll over You can be seriously or fatally injured if the vehicle rolls over Put heavy loads inside the cargo area not on the roof For more information about loading the ve...

Page 218: ...he hill Slow down when approaching the top of the hill Use headlamps even during the day to make the vehicle more visible WARNING Driving to the top of a hill at high speed can cause an accident There could be a drop off embankment cliff or even another vehicle You could be seriously injured or killed As you near the top of a hill slow down and stay alert Never go downhill forward or backward with...

Page 219: ...ill 3 If the vehicle cannot be restarted after stalling set the parking brake shift an automatic transmission into P Park and turn the vehicle off 3 1 Leave the vehicle and seek help 3 2 Stay clear of the path the vehicle would take if it rolled downhill Avoid turns that take the vehicle across the incline of the hill A hill that can be driven straight up or down might be too steep to drive across...

Page 220: ... is reduced on hard packed snow and ice and it is easy to lose control Reduce vehicle speed when driving on hard packed snow and ice WARNING Driving on frozen lakes ponds or rivers can be dangerous Ice conditions vary greatly and the vehicle could fall through the ice you and your passengers could drown Drive your vehicle on safe surfaces only Driving in Water WARNING Driving through rushing water...

Page 221: ...elerate Always drive slower in these types of driving conditions and avoid driving through large puddles and deep standing or flowing water WARNING Wet brakes can cause crashes They might not work as well in a quick stop and could cause pulling to one side You could lose control of the vehicle After driving through a large puddle of water or a car vehicle wash lightly apply the brake pedal until t...

Page 222: ... the vehicle well ventilated Keep the interior temperature cool Keep your eyes moving scan the road ahead and to the sides Check the rearview mirror and vehicle instruments often Hill and Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain Tips for driving in these conditions include Keep the vehicle serviced and in good shape Check all f...

Page 223: ...s traction or grip Wet ice can occur at about 0 C 32 F when freezing rain begins to fall resulting in even less traction Avoid driving on wet ice or in freezing rain until roads can be treated with salt or sand Drive with caution whatever the condition Accelerate gently so traction is not lost Accelerating too quickly causes the wheels to spin and makes the surface under the tires slick so there i...

Page 224: ...especially any that is blocking the exhaust pipe Check again from time to time to be sure snow does not collect there Open a window about 5 cm 2 in on the side of the vehicle that is away from the wind to bring in fresh air Fully open the air outlets on or under the instrument panel Adjust the climate control system to a setting that circulates the air inside the vehicle and set the fan speed to t...

Page 225: ...System TCS on page 9 35 WARNING If the vehicle s tires spin at high speed they can explode and you or others could be injured The vehicle can overheat causing an engine compartment fire or other damage Spin the wheels as little as possible and avoid going above 55 km h 35 mph For information about using tire chains on the vehicle see Tire Chains on page 10 65 Rocking the Vehicle to Get it Out Turn...

Page 226: ...load the vehicle any heavier than the Gross Vehicle Weight Rating GVWR or either the maximum front or rear Gross Axle Weight Rating GAWR This can cause systems to break and change the way the vehicle handles This could cause loss of control and a crash Overloading can also shorten the life of the vehicle Tire and Loading Information Label Label Example A vehicle specific Tire and Loading Informati...

Page 227: ... 2 Determine the combined weight of the driver and passengers that will be riding in your vehicle 3 Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs 4 The resulting figure equals the available amount of cargo and luggage load capacity For example if the XXX amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle the amount of available cargo ...

Page 228: ...Vehicle Capacity Weight for Example 2 453 kg 1 000 lbs B Subtract Occupant Weight 68 kg 150 lbs 5 340 kg 750 lbs C Available Cargo Weight 113 kg 250 lbs Example 3 A Vehicle Capacity Weight for Example 3 453 kg 1 000 lbs B Subtract Occupant Weight 91 kg 200 lbs 5 453 kg 1 000 lbs C Available Cargo Weight 0 kg 0 lbs Refer to the vehicle s Tire and Loading Information label for specific information a...

Page 229: ...ont and rear axles called Gross Axle Weight Rating GAWR To find out the actual loads on the front and rear axles you need to go to a weigh station and weigh the vehicle Your dealer can help you with this Be sure to spread out the load equally on both sides of the center line Never exceed the GVWR for the vehicle or the GAWR for either the front or rear axle If the vehicle is carrying a heavy load ...

Page 230: ...s in the cargo area of the vehicle In the cargo area put them as far forward as possible Try to spread the weight evenly Never stack heavier things like suitcases inside the vehicle so that some of them are above the tops of the seats Do not leave an unsecured child restraint in the vehicle Secure loose items in the vehicle Do not leave a seat folded down unless needed Starting and Operating New V...

Page 231: ...gnition Positions The ignition switch has four different positions Notice Using a tool to force the key to turn in the ignition could cause damage to the switch or break the key Use the correct key make sure it is all the way in and turn it only with your hand If the key cannot be turned by hand see your dealer The key must be fully extended to start the vehicle To shift out of P Park turn the ign...

Page 232: ...gnition switch can bind in the LOCK OFF position with the wheels turned off center If this happens move the steering wheel from right to left while turning the key to ACC ACCESSORY If this does not work then the vehicle needs service B ACC ACCESSORY This position provides power to some of the electrical accessories It unlocks the steering wheel and ignition To move the key from ACC ACCESSORY to LO...

Page 233: ...Starting on page 10 76 If charging or jump starting the battery does not work locate the hole below the ignition lock Insert a flat bladed tool or another key from the key chain into the opening When the lever can be felt actuate the lever toward the driver and remove the key from the ignition Starting the Engine Move the shift lever to P Park or N Neutral The engine will not start in any other po...

Page 234: ... least 15 seconds between each try to let the cranking motor cool down 2 If the engine does not start after five to 10 seconds especially in very cold weather below 18 C or 0 F it could be flooded with too much gasoline Push the accelerator pedal all the way to the floor and hold it there as you hold the key in START for a maximum of 15 seconds Wait at least 15 seconds between each try to allow th...

Page 235: ...ll prevent engine coolant heater operation at temperatures above 18 C 0 F To Use The Engine Coolant Heater 1 Turn off the engine 2 Open the hood and unwrap the electrical cord The electrical cord is located on the passenger side of the engine compartment in front of the air cleaner 3 Plug it into a normal grounded 110 volt AC outlet WARNING Plugging the cord into an ungrounded outlet could cause a...

Page 236: ...rake See Parking Brake on page 9 33 for more information 2 Hold the button on the shift lever and push the lever toward the front of the vehicle into P Park 3 Turn the ignition to LOCK OFF 4 Remove the key Leaving the Vehicle With the Engine Running WARNING It can be dangerous to leave the vehicle with the engine running The vehicle could move suddenly if the shift lever is not fully in P Park wit...

Page 237: ...ushed uphill by another vehicle to relieve the parking pawl pressure so you can shift out of P Park Shifting out of Park To shift out of P Park 1 Apply the brake pedal 2 Turn the ignition to ON RUN 3 Press the shift lever button 4 Move the shift lever If you still are unable to shift out of P Park 1 Fully release the shift lever button 2 Hold the brake pedal down and press the shift lever button a...

Page 238: ...ifications that are not completely sealed If unusual fumes are detected or if it is suspected that exhaust is coming into the vehicle Drive it only with the windows completely down Have the vehicle repaired immediately Never park the vehicle with the engine running in an enclosed area such as a garage or a building that has no fresh air ventilation Running the Vehicle While Parked It is better not...

Page 239: ...on The automatic transmission shift lever is located on the console between the seats P Park This position locks the front wheels Use P Park when starting the engine because the vehicle cannot move easily WARNING It is dangerous to get out of the vehicle if the shift lever is not fully in P Park with the parking brake firmly set The vehicle can roll Do not leave the vehicle when the engine is runn...

Page 240: ... a drive gear while the engine is running at high speed is dangerous Unless your foot is firmly on the brake pedal the vehicle could move very rapidly You could lose control and hit people or objects Do not shift into a drive gear while the engine is running at high speed Notice Shifting out of P Park or N Neutral with the engine running at high speed may damage the transmission The repairs would ...

Page 241: ...ble is displayed next to the M in the DIC See Driver Information Center DIC on page 5 23 for more information All gears below that number are available to use For example when 4 Fourth is shown next to the M 1 First through 4 Fourth gears are shifted automatically To shift to 5 Fifth gear press the Plus button or shift into D Drive M Manual Mode will prevent shifting to a lower gear range if the e...

Page 242: ...adjusts itself as needed for road conditions When using a compact spare tire on an AWD vehicle the system automatically detects the compact spare and disables AWD To restore AWD operation and prevent excessive wear on the system replace the compact spare with a full size tire as soon as possible See Compact Spare Tire on page 10 75 for more information Brakes Antilock Brake System ABS This vehicle...

Page 243: ...ressure accordingly Remember ABS does not change the time needed to get a foot up to the brake pedal or always decrease stopping distance If you get too close to the vehicle in front of you there will not be enough time to apply the brakes if that vehicle suddenly slows or stops Always leave enough room up ahead to stop even with ABS Using ABS Do not pump the brakes Just hold the brake pedal down ...

Page 244: ...ns where the driver has quickly and forcefully applied the brake pedal in an attempt to quickly stop or slow down the vehicle The stability system hydraulic brake control module increases brake pressure at each corner of the vehicle until the ABS activates Minor brake pedal pulsation or pedal movement during this time is normal and the driver should continue to apply the brake pedal as the driving...

Page 245: ...system should always be left on But TCS can be turned off if needed d flashes to indicate that the traction control system is active If there is a problem detected with TCS SERVICE TRACTION CONTROL and SERVICE STABILITRAK may be displayed on the Driver Information Center DIC and d will be on See Ride Control System Messages on page 5 30 When this message is displayed and d comes on and stays on th...

Page 246: ...ise control is being used when TCS activates cruise control will automatically disengage Press the cruise control button to re engage when road conditions allow See Cruise Control on page 9 38 Adding non GM accessories can affect the vehicle s performance See Accessories and Modifications on page 10 3 for more information StabiliTrak System The vehicle has a vehicle stability enhancement system ca...

Page 247: ... adjusted accordingly If d comes on and stays on reset the system by 1 Stopping the vehicle 2 Turning the engine off and waiting 15 seconds 3 Starting the engine If d still comes on and stays on at a speed above 20 km h 13 mph see your dealer for service g is located on the console Both StabiliTrak and Traction Control can be turned off if needed by pressing and holding g until g and i come on the...

Page 248: ...age 9 35 When road conditions allow you to safely use it again the cruise control can be turned back on WARNING Cruise control can be dangerous where you cannot drive safely at a steady speed So do not use the cruise control on winding roads or in heavy traffic Cruise control can be dangerous on slippery roads On such roads fast changes in tire traction can cause excessive wheel slip and you could...

Page 249: ...move the thumbwheel up toward RES briefly The vehicle returns to the previous set speed and stays there Increasing Speed While Using Cruise Control If the cruise control system is already activated Move the thumbwheel up toward RES and hold it until the vehicle accelerates to the desired speed and then release it To increase the speed in small amounts move the thumbwheel up toward RES briefly and ...

Page 250: ...or clutch the indicator light will go off Press CANCEL To turn off the cruise control press ON OFF 5 CRUISE The cruise control cannot be resumed Erasing Speed Memory The cruise control set speed is erased from memory if ON OFF 5 CRUISE is pressed or if the vehicle is turned off Object Detection Systems Forward Collision Alert FCA System For vehicles with this feature read the following section bef...

Page 251: ... construction barrels or other objects Be ready to take action and apply the brakes For more information see Defensive Driving on page 9 3 WARNING There are conditions where FCA may not detect a vehicle ahead These include winding roads or weather conditions such as fog rain or snow that can limit visibility You could crash into a vehicle ahead Do not rely on FCA on winding roads or in poor visibi...

Page 252: ...ppropriate for all drivers and driving conditions Detecting the Vehicle Ahead The green vehicle ahead indicator will appear when a vehicle is detected ahead Whenever this indicator does not appear FCA will not respond The indicator may disappear on curves highway exit ramps or hills or due to poor visibility The FCA system will not detect another vehicle ahead until it is completely in the driving...

Page 253: ...d the sensors on the rear bumper detect objects up to 2 5 m 8 ft behind the vehicle and at least 20 cm 8 in off the ground WARNING The URPA system does not detect pedestrians bicyclists animals or any other objects located below the bumper or that are too close or too far from the vehicle To prevent injury death or vehicle damage even with URPA always check behind the vehicle and check all mirrors...

Page 254: ...he DIC This can occur under the following conditions The driver has disabled the system The ultrasonic sensors are not clean Keep the vehicle s rear bumper free of mud dirt snow ice and slush For cleaning instructions see Exterior Care on page 10 83 The park assist sensors are covered by frost or ice Frost or ice can form around and behind the sensors and may not always be seen this can occur afte...

Page 255: ...ING Continued cross traffic Perceived distances may be different from actual distances Failure to use proper care before backing may result in injury death or vehicle damage Always check before backing by checking behind and around the vehicle An image appears on the radio screen with the message Check Surroundings for Safety when the vehicle is shifted into R Reverse The radio screen goes to the ...

Page 256: ...ted by the URPA system To turn the symbols on or off 1 Shift into P Park 2 Press the CONFIG button 3 Select Display 4 Select Rear Camera Options 5 Select Symbols When a check mark appears next to the Symbols option symbols will appear Guidelines The RVC system has a guideline overlay that can help the driver align the vehicle when backing into a parking spot To turn the guidelines on or off 1 Shif...

Page 257: ... does not display objects that are close to either corner or under the bumper and can vary depending on vehicle orientation or road conditions The distance of the image that appears on the screen is different from the actual distance The following illustration shows the field of view that the camera provides A View displayed by the camera B Corner of the rear bumper I n f o r ma t i o nP r o v i d...

Page 258: ...ion before using it WARNING The LDW system does not steer the vehicle and is an aid to help the vehicle stay in the driving lane The LDW system may not Provide enough time to avoid a lane change collision Be loud enough to hear the warning beeps Work properly under bad weather conditions or if the windshield is dirty Detect lane markings and will not detect road edges Continued WARNING Continued W...

Page 259: ...irror To turn LDW on and off press the LANE DEPART control on the steering wheel The control indicator will light when LDW is on When the vehicle is started the LDW indicator on the instrument panel will come on briefly LDW operates at speeds of 56 km 35 mph or greater If LDW is on the LDW indicator will appear green if the system detects a left or right lane marking This indicator will change to ...

Page 260: ...d by snow ice or dirt Keep the windshield clean WARNING If the headlamps are not cleaned or properly aimed the LDW system may not detect lanes ahead LDW may not help avoid a collision under these conditions Keep the headlamps clean and properly aimed LDW warnings may occasionally occur due to tar marks shadows cracks in the road or other road imperfections This is normal system operation the vehic...

Page 261: ...53 For all other vehicles use only the unleaded gasoline described under Recommended Fuel on page 9 51 Recommended Fuel Use regular unleaded gasoline with a posted octane rating of 87 or higher If the octane rating is less than 87 an audible knocking noise commonly referred to as spark knock might be heard when driving If this occurs use a gasoline rated at 87 octane or higher as soon as possible ...

Page 262: ...b or contact a major oil company that does business in the country where you will be driving Fuel Additives To provide cleaner air all gasolines in the United States are now required to contain additives that help prevent engine and fuel system deposits from forming allowing the emission control system to work properly In most cases nothing should have to be added to the fuel However some gasoline...

Page 263: ...whether the fuel contains MMT We recommend against the use of such gasolines Fuels containing MMT can reduce spark plug life and affect emission control system performance The malfunction indicator lamp might turn on If this occurs return to your dealer for service Fuel E85 85 Ethanol Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel contain...

Page 264: ...me additives are not compatible with E85 fuel and can harm the vehicle s fuel system Do not add anything to E85 Damage caused by additives would not be covered by the vehicle warranty Notice This vehicle was not designed for fuel that contains methanol Do not use fuel containing methanol It can corrode metal parts in the fuel system and also damage plastic and rubber parts That damage would not be...

Page 265: ... could be badly burned This spray can happen if the tank is nearly full and is more likely in hot weather Open the fuel cap slowly and wait for any hiss noise to stop Then unscrew the cap all the way Do not top off or overfill the tank Wait a few seconds before removing the nozzle Clean fuel from painted surfaces as soon as possible See Exterior Care on page 10 83 WARNING If a fire starts while yo...

Page 266: ...nued Bring the fill nozzle in contact with the inside of the fill opening before operating the nozzle Contact should be maintained until the filling is complete Do not smoke while pumping fuel Do not use a cellular phone while pumping fuel Towing General Towing Information Only use towing equipment that has been designed for the vehicle Contact your dealer or trailering dealer for assistance with ...

Page 267: ...the proper trailer towing equipment For trailering capacity see Trailer Towing following in this section Trailering changes handling acceleration braking durability and fuel economy With the added weight the engine transmission wheel assemblies and tires are forced to work harder and under greater loads The trailer also adds wind resistance increasing the pulling requirements For safe trailering c...

Page 268: ...ler hitch parts and attachments safety chains electrical connectors lamps tires and mirror adjustments If the trailer has electric brakes start the vehicle and trailer moving and then apply the trailer brake controller by hand to be sure the brakes are working During the trip check regularly to be sure that the load is secure and the lamps and trailer brakes are working properly Towing with a Stab...

Page 269: ...flash telling other drivers the vehicle is turning changing lanes or stopping When towing a trailer the arrows on the instrument panel flash for turns even if the bulbs on the trailer are burned out Check occasionally to be sure the trailer bulbs are still working Driving on Grades Reduce speed and shift to a lower gear before starting down a long or steep downgrade If the transmission is not shif...

Page 270: ...rake pedal 2 Start the engine 3 Shift into a gear 4 Release the parking brake 5 Let up on the brake pedal 6 Drive slowly until the trailer is clear of the chocks 7 Stop and have someone pick up and store the chocks Maintenance When Trailer Towing The vehicle needs service more often when pulling a trailer See this manual s Maintenance Schedule or Index for more information Things that are especial...

Page 271: ... L L4 Engine AWD 680 kg 1 500 lbs 2 700 kg 5 952 lbs 3 0 L V6 Engine FWD 1 588 kg 3 500 lbs 3 600 kg 7 937 lbs 3 0 L V6 Engine AWD 1 588 kg 3 500 lbs 3 700 kg 8 157 lbs For trailers without trailer brakes the maximum trailer weight is 454 kg 1 000 lbs See Towing Equipment on page 9 63 for more information The Gross Combination Weight Rating GCWR is the total allowable weight of the completely load...

Page 272: ...e limited by the vehicle s ability to carry tongue weight Tongue weight cannot cause the vehicle to exceed the GVWR Gross Vehicle Weight Rating or the RGAWR Rear Gross Axle Weight Rating The effect of additional weight may reduce the trailering capacity more than the total of the additional weight It is important that the vehicle does not exceed any of its ratings GCWR GVWR RGAWR Maximum Trailer R...

Page 273: ... contacting the road if it becomes separated from the hitch Leave enough slack so the rig can turn Never allow safety chains to drag on the ground Trailer Brakes Does the trailer have its own brakes Be sure to read and follow the instructions for the trailer brakes so they are installed adjusted and maintained properly Because the vehicle has antilock brakes do not tap into the vehicle s brake sys...

Page 274: ...e damage would not be covered by the vehicle s warranty Some add on electrical equipment can keep other components from working as they should Add on equipment can drain the vehicle s 12 volt battery even if the vehicle is not operating The vehicle has an airbag system Before attempting to add anything electrical to the vehicle see Servicing the Airbag Equipped Vehicle on page 3 32 and Adding Equi...

Page 275: ...er Switch Check 10 27 Automatic Transmission Shift Lock Control Function Check 10 27 Ignition Transmission Lock Check 10 28 Park Brake and P Park Mechanism Check 10 28 Wiper Blade Replacement 10 28 Headlamp Aiming Headlamp Aiming 10 30 Bulb Replacement Bulb Replacement 10 32 Headlamps Front Turn Signal Sidemarker and Parking Lamps 10 32 Fog Lamps 10 33 Taillamps Turn Signal Sidemarker Stoplamps an...

Page 276: ...t 10 65 Tire Changing 10 67 Compact Spare Tire 10 75 Jump Starting Jump Starting 10 76 Towing Towing the Vehicle 10 79 Recreational Vehicle Towing 10 80 Appearance Care Exterior Care 10 83 Interior Care 10 86 Floor Mats 10 88 General Information For service and parts needs visit your dealer You will receive genuine GM parts and GM trained and supported service people Genuine GM parts have one of t...

Page 277: ... belt pretensioners and lithium batteries contained in Remote Keyless Entry transmitters may contain perchlorate materials Special handling may be necessary For additional information see www dtsc ca gov hazardouswaste perchlorate Accessories and Modifications Adding non dealer accessories or making modifications to the vehicle can affect vehicle performance and safety including such things as air...

Page 278: ...service work on a vehicle without knowing enough about it Be sure you have sufficient knowledge experience the proper replacement parts and tools before attempting any vehicle maintenance task Be sure to use the proper nuts bolts and other fasteners Metric and English fasteners can be easily confused If the wrong fasteners are used parts can later break or fall off You could be hurt If doing some ...

Page 279: ... secondary hood release lever to the right to release the striker The lever is near the middle of the hood 3 Lift the hood To close the hood 1 Before closing the hood be sure all the filler caps are on properly 2 Lower the hood 30 cm 12 in above the vehicle and release it so it fully latches Check to make sure the hood is closed and repeat the process if necessary I n f o r ma t i o nP r o v i d e...

Page 280: ...Black plate 6 1 GMC Terrain Owner Manual Include Mex 2012 10 6 Vehicle Care Engine Compartment Overview 2 4L L4 Engine I n f o r ma t i o nP r o v i d e db y ...

Page 281: ... on page 10 10 E Brake Fluid Reservoir See Brakes on page 10 23 F Engine Compartment Fuse Block on page 10 38 G Remote Positive Terminal See Jump Starting on page 10 76 H Remote Negative Terminal See Jump Starting on page 10 76 I Battery on page 10 26 Out of View J Engine Coolant Surge Tank and Pressure Cap See Engine Coolant on page 10 17 K Windshield Washer Fluid Reservoir See Washer Fluid on pa...

Page 282: ...Black plate 8 1 GMC Terrain Owner Manual Include Mex 2012 10 8 Vehicle Care 3 0L V6 Engine I n f o r ma t i o nP r o v i d e db y ...

Page 283: ...d Reservoir See Brakes on page 10 23 G Engine Compartment Fuse Block on page 10 38 H Remote Positive Terminal See Jump Starting on page 10 76 I Remote Negative Terminal See Jump Starting on page 10 76 J Battery on page 10 26 Out of View K Engine Coolant Surge Tank and Pressure Cap See Engine Coolant on page 10 17 L Windshield Washer Fluid Reservoir See Washer Fluid on page 10 23 Engine Cover Engin...

Page 284: ...e Oil It is a good idea to check the engine oil level at each fuel fill In order to get an accurate reading the vehicle must be on level ground The engine oil dipstick handle is a yellow loop See Engine Compartment Overview on page 10 6 for the location of the engine oil dipstick Obtaining an accurate oil level reading is essential 1 If the engine has been running recently turn off the engine and ...

Page 285: ...he level somewhere in the proper operating range Push the dipstick all the way back in when through Selecting the Right Engine Oil Selecting the right engine oil depends on both the proper oil specification and viscosity grade See Recommended Fluids and Lubricants on page 11 12 Specification Use and ask for licensed engine oils with the dexos1 approved certification mark Engine oils meeting the re...

Page 286: ...water or a good hand cleaner Wash or properly dispose of clothing or rags containing used engine oil See the manufacturer s warnings about the use and disposal of oil products Used oil can be a threat to the environment If you change your own oil be sure to drain all the oil from the filter before disposal Never dispose of oil by putting it in the trash or pouring it on the ground into sewers or i...

Page 287: ... so that the system can calculate the next engine oil change To reset the system 1 Turn the ignition to ON RUN with the engine off 2 Press the DIC MENU button to display the Vehicle Information menu 3 Press either the up or down arrows to view REMAINING OIL LIFE 4 Press the SET CLR button until 100 is displayed 5 Turn the key to LOCK OFF Or 1 Turn the ignition to ON RUN with the engine off 2 Fully...

Page 288: ...he engine air cleaner filter When to Inspect the Engine Air Cleaner Filter Inspect or replace the air cleaner filter at the scheduled maintenance intervals See Maintenance Schedule on page 11 3 for more information If driving in dusty dirty conditions inspect the filter at each engine oil change How to Inspect the Engine Air Cleaner Filter To inspect the air cleaner filter remove the filter from t...

Page 289: ...eaner housing 3 Install the air cleaner housing cover using the four screws WARNING Operating the engine with the air cleaner filter off can cause you or others to be burned The air cleaner not only cleans the air it helps to stop flames if the engine backfires Use caution when working on the engine and do not drive with the air cleaner filter off Notice If the air cleaner filter is off dirt can e...

Page 290: ...ING Heater and radiator hoses and other engine parts can be very hot Do not touch them If you do you can be burned Do not run the engine if there is a leak If you run the engine it could lose all coolant That could cause an engine fire and you could be burned Get any leak fixed before you drive the vehicle If there seems to be no leak with the engine on check to see if the electric engine cooling ...

Page 291: ...e and you or others could be burned Use a 50 50 mixture of clean drinkable water and DEX COOL coolant Use a 50 50 mixture of clean drinkable water and DEX COOL coolant If using this mixture nothing else needs to be added This mixture Gives freezing protection down to 37 C 34 F outside temperature Gives boiling protection up to 129 C 265 F engine temperature Protects against rust and corrosion Will...

Page 292: ...otice This vehicle has a specific coolant fill procedure Failure to follow this procedure could cause the engine to overheat and be severely damaged If you have not found a problem yet check to see if coolant is visible in the coolant surge tank If coolant is visible but the coolant level is not at the COLD FILL line add a 50 50 mixture of clean drinkable water and DEX COOL coolant at the coolant ...

Page 293: ...be burned if you spill coolant on hot engine parts Coolant contains ethylene glycol and it will burn if the engine parts are hot enough Do not spill coolant on a hot engine Notice In cold weather water can freeze and crack the engine radiator heater core and other parts Use the recommended coolant and the proper coolant mixture 1 Remove the coolant surge tank pressure cap when the cooling system i...

Page 294: ...einstall the pressure cap If the coolant still is not at the proper level when the system cools down again see your dealer Engine Overheating The vehicle has an indicator to warn of engine overheating There is an engine coolant temperature warning light on the vehicle s instrument panel See Engine Coolant Temperature Gauge on page 5 10 The decision may be made not to lift the hood when this warnin...

Page 295: ...vehicle Climbs a long hill on a hot day Stops after high speed driving Idles for long periods in traffic Tows a trailer If the overheat warning is displayed with no sign of steam 1 Turn the air conditioning off 2 Turn the heater on to the highest temperature and to the highest fan speed Open the windows as necessary 3 In heavy traffic let the engine idle in N Neutral while stopped If it is safe to...

Page 296: ...rk properly Do not allow contaminants to contact the fluid side of the reservoir cap dipstick or from entering the reservoir To check the power steering fluid 1 Turn the engine off and let it cool down 2 Remove the engine cover Refer to Engine Cover on page 10 9 3 Wipe the cap and the top of the reservoir clean 4 Unscrew the cap and wipe the dipstick with a clean rag 5 Replace the cap and complete...

Page 297: ...stem Also water does not clean as well as washer fluid Fill the washer fluid tank only three quarters full when it is very cold This allows for fluid expansion if freezing occurs which could damage the tank if it is completely full Do not use engine coolant antifreeze in the windshield washer It can damage the windshield washer system and paint Brakes This vehicle has disc brakes Disc brake pads h...

Page 298: ...e System Parts The braking system on a vehicle is complex Its many parts have to be of top quality and work well together if the vehicle is to have really good braking The vehicle was designed and tested with top quality brake parts When parts of the braking system are replaced be sure to get new approved replacement parts If this is not done the brakes might not work properly For example installi...

Page 299: ...he brake warning light comes on See Brake System Warning Light on page 5 16 What to Add Use only new DOT 3 brake fluid from a sealed container See Recommended Fluids and Lubricants on page 11 12 Always clean the brake fluid reservoir cap and the area around the cap before removing it This helps keep dirt from entering the reservoir WARNING With the wrong kind of fluid in the brake hydraulic system...

Page 300: ... Usage Remove the black negative cable from the battery to keep the battery from running down Extended Storage Remove the black negative cable from the battery or use a battery trickle charger All Wheel Drive Transfer Case When to Check and Change Lubricant Refer to the Maintenance Schedule to determine how often to check the lubricant and when to change it See Maintenance Schedule on page 11 3 Ho...

Page 301: ...celerator pedal and be ready to turn off the engine immediately if it starts 3 Try to start the engine in each gear The vehicle should start only in P Park or N Neutral If the vehicle starts in any other position contact your dealer for service Automatic Transmission Shift Lock Control Function Check WARNING When you are doing this inspection the vehicle could move suddenly If the vehicle moves yo...

Page 302: ...he vehicle begin to move Park on a fairly steep hill with the vehicle facing downhill Keeping your foot on the regular brake set the parking brake To check the parking brake s holding ability With the engine running and the transmission in N Neutral slowly remove foot pressure from the regular brake pedal Do this until the vehicle is held by the parking brake only To check the P Park mechanism s h...

Page 303: ... wiper blade and wiper arm have a cover for protection The cover must be removed before the wiper blade can be replaced To remove the cover 1 Slide a plastic tool under the cover and push upward to unsnap 2 Slide the cover towards the wiper blade tip to unhook it from the blade assembly 3 Remove the cover 4 After wiper blade replacement ensure that cover hook slides into the slot in the blade asse...

Page 304: ...uld be placed so it is perpendicular to the wall or other flat surface Should not have any snow ice or mud on it Should be fully assembled and all other work stopped while headlamp aiming is being performed Should be normally loaded with a full tank of fuel and one person or 75 kg 160 lbs sitting in the driver s seat Tires should be properly inflated Headlamp aiming is done with the vehicle s low ...

Page 305: ...in front of the headlamp not being adjusted This allows only the beam of light from the headlamp being adjusted to be seen on the flat surface 7 Locate the vertical headlamp aiming screws which are under the hood near each headlamp assembly 8 Turn the vertical aiming screw until the headlamp beam is aimed to the horizontal tape line Turn it clockwise or counterclockwise to raise or lower the angle...

Page 306: ...and Parking Lamps A Low Beam Headlamp B High Beam Headlamp C Sidemarker Lamp D Park Turn Signal Lamp To replace one of these bulbs 1 Turn the tire to reach the access port cap located in the front of wheel well cover A Screw B Access Port Cap 2 Remove the screw A and turn the access port cap B counterclockwise to remove 3 If replacing a headlamp bulb remove the dust cover cap from the back of the ...

Page 307: ...amps 9 Reinstall the wheel well cover access port cap and secure by installing the screw Fog Lamps To replace one of these bulbs 1 Locate the fog lamp assembly under the front facia 2 Disconnect the bulb socket from the electrical connector turn and pull out the bulb assembly 3 Remove the old bulb from the bulb socket and push the new bulb straight into the bulb socket until it connects 4 Push the...

Page 308: ...gate See Liftgate on page 2 9 2 Remove the two screw covers from the taillamp assembly 3 Remove the two screws securing the taillamp assembly 4 Pull the taillamp assembly out of the vehicle body 5 Disconnect the lamp wiring harness 6 Turn the bulb socket counterclockwise and pull it out 7 Pull the bulb straight out of the socket 8 Install the new bulb 9 Push the bulb socket in and turn it clockwis...

Page 309: ...terior trim access panel A Attachment Nuts B Retaining Hook 3 Remove the five attachment nuts A securing the taillamp assembly to the liftgate 4 Disengage the retaining hook B and pull the taillamp assembly out of the vehicle liftgate 5 Disconnect the lamp wiring harness 6 Turn the bulb socket counterclockwise and pull it out 7 Pull the bulb straight out of the socket 8 Install the new bulb 9 Push...

Page 310: ...b socket counterclockwise and pull it out 4 Pull the bulb straight out of the socket 5 Install the new bulb 6 Push the bulb socket in and turn it clockwise 7 Reinstall the interior trim access panel License Plate Lamp To replace one of these bulbs 1 Open the liftgate partway See Liftgate on page 2 9 Passenger Side Shown Driver Side Similar 2 Push the left end of the lamp assembly toward the right ...

Page 311: ... 7 Turn the lamp assembly into the liftgate engaging the clip side first 8 Push on the lamp side opposite the clip until the lamp assembly snaps into place Replacement Bulbs Exterior Lamp Bulb Number Auxiliary Taillamp 161 Back Up Lamp 921LL Fog Lamp H11 Headlamp High Beam 9005LL Headlamp Low Beam H11 Exterior Lamp Bulb Number License Plate Lamp 168LL W5WLL Parking Lamp Turn Signal Front 7444NA Si...

Page 312: ... replaced the same amperage fuse can be borrowed Choose some feature of the vehicle that is not needed to use and replace it as soon as possible There are two fuse blocks in the vehicle one in the engine compartment and one in the instrument panel There is a fuse puller located in the engine compartment fuse block See Engine Compartment Fuse Block on page 10 38 It can be used to easily remove fuse...

Page 313: ...ol Fan 1 2 Cool Fan 2 J Case Fuses Usage 3 Brake Booster 4 Power Windows Right 5 Memory Seat Module J Case Fuses Usage 6 Power Seat Left 7 Instrument Panel Fuse Block 1 8 Rear Defogger 9 Starter 10 AIR Pump Motor 11 Instrument Panel Fuse Block 2 12 Sunroof 13 Antilock Brake System Pump 14 Instrument Panel Fuse Block 3 15 Power Windows Left 16 Antilock Brake System Module I n f o r ma t i o nP r o ...

Page 314: ...gulated Voltage Control Battery Sensor 29 Front Wiper 30 Rear Wiper 31 Air Conditioning Compressor 32 Rear Latch 33 Heated Mirrors 34 Horn 35 Right High Beam Headlamp 36 Left High Beam Headlamp 37 Ignition Even Coil 38 Ignition Odd Coil 39 Windshield Washer 40 Front Fog Lamps Mini Fuses Usage 41 Post Catalytic Converter Oxygen Sensor 42 Engine Control Module 43 Pre Catalytic Converter Oxygen Senso...

Page 315: ... Fuse Usage 55 Electric Power Steering Micro Relays Usage 56 AIR Pump Solenoid 57 Brake Booster 58 Cooling Fan Low 59 Headlamp High Beam 60 Cooling Fan Control 61 Wiper On Off Control 62 Air Conditioning Compressor 63 Rear Defogger 64 Wiper Speed 65 Fog Lamp 66 Engine Control 67 Starter 68 Run Crank Mini Relays Usage 69 Cooling Fan High 70 AIR Pump Motor I n f o r ma t i o nP r o v i d e db y ...

Page 316: ... center console To access the fuses open the fuse panel door from the passenger side by pulling it out To reinstall the door insert the tabs on the top of the door into the console first then push the door back into its original location The vehicle may not be equipped with all of the fuses relays and features shown Instrument Panel Fuse Block I n f o r ma t i o nP r o v i d e db y ...

Page 317: ...xiliary Power Front 14 Heater Ventilation and Air Conditioning Ignition 15 Display 16 Body Control Module 5 17 Auxiliary Power Rear 18 Instrument Panel Cluster Ignition 19 Personal Device Interface Module 20 Body Control Module 6 21 Special Equipment Order Retained Accessory Power Mini Fuses Usage 22 Sensing and Diagnostic Module Ignition 23 Spare 24 Spare 25 Transmission Gear Shift Position Indic...

Page 318: ...tire manufacturer See the warranty manual for information regarding the tire warranty and where to get service For additional information refer to the tire manufacturer WARNING Poorly maintained and improperly used tires are dangerous Overloading the tires can cause overheating as a result of too much flexing There could be a blowout and a serious crash See Vehicle Load Limits on page 9 16 Underin...

Page 319: ...should repair replace dismount and mount the tires Continued WARNING Continued Do not spin the tires in excess of 55 km h 35 mph on slippery surfaces such as snow mud ice etc Excessive spinning may cause the tires to explode Tire Sidewall Labeling Useful information about a tire is molded into its sidewall The examples show a typical passenger vehicle tire and a compact spare tire sidewall Passeng...

Page 320: ...onto both sides of the tire although only one side may have the date of manufacture E Tire Ply Material The type of cord and number of plies in the sidewall and under the tread F Uniform Tire Quality Grading UTQG Tire manufacturers are required to grade tires based on three performance factors treadwear traction and temperature resistance For more information see Uniform Tire Quality Grading on pa...

Page 321: ...see Tire Pressure on page 10 51 F Tire Size A combination of letters and numbers define a tire s width height aspect ratio construction type and service description The letter T as the first character in the tire size means the tire is for temporary use only G TPC Spec Tire Performance Criteria Specification Original equipment tires designed to GM s specific tire performance criteria have a TPC sp...

Page 322: ...d Tire Terminology and Definitions Air Pressure The amount of air inside the tire pressing outward on each square inch of the tire Air pressure is expressed in kPa kilopascal or psi pounds per square inch Accessory Weight The combined weight of optional accessories Some examples of optional accessories are automatic transmission power steering power brakes power windows power seats and air conditi...

Page 323: ...axle See Vehicle Load Limits on page 9 16 GAWR RR Gross Axle Weight Rating for the rear axle See Vehicle Load Limits on page 9 16 Intended Outboard Sidewall The side of an asymmetrical tire that must always face outward when mounted on a vehicle Kilopascal kPa The metric unit for air pressure Light Truck LT Metric Tire A tire used on light duty trucks and some multipurpose passenger vehicles Load ...

Page 324: ...ation Pressure Vehicle manufacturer s recommended tire inflation pressure as shown on the tire placard See Tire Pressure on page 10 51 andVehicle Load Limits on page 9 16 Radial Ply Tire A pneumatic tire in which the ply cords that extend to the beads are laid at 90 degrees to the centerline of the tread Rim A metal support for a tire and upon which the tire beads are seated Sidewall The portion o...

Page 325: ...e showing the vehicle capacity weight and the original equipment tire size and recommended inflation pressure See Tire and Loading Information Label under Vehicle Load Limits on page 9 16 Tire Pressure Tires need the correct amount of air pressure to operate effectively Notice Neither tire underinflation nor overinflation is good Underinflated tires or tires that do not have enough air can result ...

Page 326: ...ressure when the tires are cold meaning the vehicle has not been driven for at least three hours or no more than 1 6 km 1 mi Remove the valve cap from the tire valve stem Press the tire gauge firmly onto the valve to get a pressure measurement If the cold tire inflation pressure matches the recommended pressure on the Tire and Loading Information label no further adjustment is necessary If the inf...

Page 327: ... TPMS is not a substitute for proper tire maintenance and it is the driver s responsibility to maintain correct tire pressure even if under inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indicator is com...

Page 328: ...flate the tires to the recommended pressure shown on the tire loading information label See Vehicle Load Limits on page 9 16 A message to check the pressure in a specific tire displays in the Driver Information Center DIC The low tire pressure warning light and the DIC warning message come on at each ignition cycle until the tires are inflated to the correct inflation pressure Using the DIC tire p...

Page 329: ...ome on at each ignition cycle until the problem is corrected Some of the conditions that can cause these to come on are One of the road tires has been replaced with the spare tire The spare tire does not have a TPMS sensor The malfunction light and DIC message should go off after the road tire is replaced and the sensor matching process is performed successfully See TPMS Sensor Matching Process la...

Page 330: ...nt tire passenger side rear tire and driver side rear See your dealer for service or to purchase a relearn tool There are two minutes to match the first tire wheel position and five minutes overall to match all four tire wheel positions If it takes longer the matching process stops and must be restarted The TPMS sensor matching process is 1 Set the parking brake 2 Turn the ignition to ON RUN with ...

Page 331: ...ing the spare tire if the vehicle has one be inspected for signs of wear or damage at least once a month Replace the tire if The indicators at three or more places around the tire can be seen There is cord or fabric showing through the tire s rubber The tread or sidewall is cracked cut or snagged deep enough to show cord or fabric The tire has a bump bulge or split The tire has a puncture cut or o...

Page 332: ...2 2 WARNING Rust or dirt on a wheel or on the parts to which it is fastened can make wheel nuts become loose after time The wheel could come off and cause an accident When changing a wheel remove any rust or dirt from places where the wheel attaches to the vehicle In an emergency a cloth or a paper towel can be used however use a scraper or wire brush later to remove all rust or dirt Lightly coat ...

Page 333: ...dry clean area away from direct sunlight to slow aging This area should be free of grease gasoline or other substances that can deteriorate rubber Parking for an extended period can cause flat spots on the tires that may result in vibrations while driving When storing a vehicle for at least a month remove the tires or raise the vehicle to reduce the weight from the tires Buying New Tires GM has de...

Page 334: ...to mount or dismount a tire could cause injury or death Only your dealer or authorized tire service center should mount or dismount the tires WARNING Mixing tires of different sizes brands or types may cause loss of control of the vehicle resulting in a crash or other vehicle damage Use the correct size brand and type of tires on all wheels WARNING Using bias ply tires on the vehicle may cause the...

Page 335: ... tires vehicle performance including its braking ride and handling characteristics stability and resistance to rollover may be affected If the vehicle has electronic systems such as antilock brakes rollover airbags traction control and electronic stability control the performance of these systems can also be affected WARNING If different sized wheels are used there may not be an acceptable level o...

Page 336: ...ers of 10 to 12 inches 25 to 30 cm or to some limited production tires While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades they must also conform to federal safety requirements and additional General Motors Tire Performance Criteria TPC standards All Passenger Car Tires Must Conform to Federal Safety Requirements In Addition To These Gr...

Page 337: ...ife and excessive temperature can lead to sudden tire failure The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Safety Standard No 109 Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law Warning The temperature grade for this tire is established for a tire that is properl...

Page 338: ...al equipment parts WARNING Using the wrong replacement wheels wheel bolts or wheel nuts can be dangerous It could affect the braking and handling of the vehicle Tires can lose air and cause loss of control causing a crash Always use the correct wheel wheel bolts and wheel nuts for replacement Notice The wrong wheel can also cause problems with bearing life brake cooling speedometer or odometer cal...

Page 339: ...g especially if the tires are maintained properly If air goes out of a tire it is much more likely to leak out slowly But if there ever is a blowout here are a few tips about what to expect and what to do If a front tire fails the flat tire creates a drag that pulls the vehicle toward that side Take your foot off the accelerator pedal and grip the steering wheel firmly Steer to maintain lane posit...

Page 340: ...ng flashers See Hazard Warning Flashers on page 6 3 WARNING Changing a tire can be dangerous The vehicle can slip off the jack and roll over or fall causing injury or death Find a level place to change the tire To help prevent the vehicle from moving 1 Set the parking brake firmly 2 Put an automatic transmission in P Park or a manual transmission in 1 First or R Reverse 3 Turn off the engine and d...

Page 341: ...ad floor up Coin Pierce Jack with One Piece Wrench A Extension B Wheel Wrench C Jack Hex Head Jack with Three Piece Wrench A Wheel Wrench B Jack 3 If you have a coin pierce jack and one piece wrench remove the extension A wheel wrench B and jack C If you have a hex head jack and three piece wrench remove the wheel wrench A and jack B Place the tools next to the tire being changed I n f o r ma t i ...

Page 342: ... page 10 65 for more information 2 For vehicles with a wheel cover or center cap pull the cover or center cap away from the wheel to remove it Store the wheel cover in the cargo area until you have the flat tire repaired or replaced 3 Turn the wheel wrench counterclockwise to loosen all the wheel nuts but do not remove them yet Notice Make sure that the jack lift head is in the correct position or...

Page 343: ...k WARNING Raising the vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall To help avoid personal injury and vehicle damage be sure to fit the jack lift head into the proper location before raising the vehicle WARNING Lifting a vehicle and getting under it to do maintenance or repairs is dangerous without the appropriate safety equipment and training If...

Page 344: ...e wrench If you have a hex head jack attach the jack lift assist tool by placing the hex of the jack lift assist tool over the hex head of the jack Hex Head Jack and Wrench Coin Pierce Jack and Wrench 8 Raise the vehicle by turning the jack handle clockwise Raise the vehicle far enough off the ground so there is enough room for the road tire to clear the ground 9 Remove all of the wheel nuts 10 Re...

Page 345: ... paper towel can be used however use a scraper or wire brush later to remove all rust or dirt 11 Remove any rust or dirt from the wheel bolts mounting surfaces and spare wheel 12 Place the compact spare tire on the wheel mounting surface WARNING Never use oil or grease on bolts or nuts because the nuts might come loose The vehicle s wheel could fall off causing a crash 13 Reinstall the wheel nuts ...

Page 346: ...ities and Specifications on page 12 2 for original equipment wheel nut torque specifications Notice Improperly tightened wheel nuts can lead to brake pulsation and rotor damage To avoid expensive brake repairs evenly tighten the wheel nuts in the proper sequence and to the proper torque specification See Capacities and Specifications on page 12 2 for the wheel nut torque specification 15 Tighten t...

Page 347: ...amaged Storing a Flat or Spare Tire and Tools WARNING Storing a jack a tire or other equipment in the passenger compartment of the vehicle could cause injury In a sudden stop or collision loose equipment could strike someone Store all these in the proper place To store the flat tire 1 Remove the cable package The cable is stored in a plastic bag under the compact spare tire 2 Remove the small cent...

Page 348: ...nges B 6 Hook the other end of the cable onto the outside portion of the liftgate hinge on the other side of the vehicle 7 Pull on the cable to make sure it is secure 8 Make sure the metal tube is centered at the striker Push the tube toward the front of the vehicle 9 Close the liftgate and make sure it is latched properly The compact spare is for temporary use only Replace the compact spare tire ...

Page 349: ...well at speeds up to 105 km h 65 mph for distances up to 5 000 km 3 000 mi so a trip can be completed and the full size tire repaired or replaced when possible However the compact spare tire will last longer and be in good shape if it is replaced as soon as possible Notice When the compact spare is installed do not take the vehicle through an automatic car wash with guide rails The compact spare c...

Page 350: ...dd water to the battery installed in your new vehicle But if a battery has filler caps be sure the right amount of fluid is there If it is low add water to take care of that first If you do not explosive gas could be present Battery fluid contains acid that can burn you Do not get it on you If you accidentally get it in your eyes or on your skin flush the place with water and get medical help imme...

Page 351: ...amaged 2 The vehicles should be close enough for the jumper cables to reach but the vehicles should not be touching Touching could cause grounding and possible electrical system damage Put both vehicles in P Park and set the parking brake firmly 3 Unplug accessories plugged into the cigarette lighter or the accessory power outlet Turn off the radio and all lamps that are not needed Turn off the ig...

Page 352: ...e other end touch anything until the next step The other end of the negative cable does not go to the dead battery It goes to a heavy unpainted metal engine part or to a remote negative terminal on the vehicle with the dead battery 10 Connect the other end of the negative cable away from the dead battery but not near engine parts that move 11 Start the vehicle with the good battery and run the eng...

Page 353: ...connect the red positive cable from the other vehicle 5 Return the underhood fuse block cover to its original position if applicable Towing Towing the Vehicle Notice To avoid damage the disabled vehicle should be towed with all four wheels off the ground Care must be taken with vehicles that have low ground clearance and or special equipment Always flatbed on a car carrier Consult your dealer or a...

Page 354: ...ing to be used See your dealer or trailering professional for additional advice and equipment recommendations Is the vehicle ready to be towed Just as preparing the vehicle for a long trip make sure the vehicle is prepared to be towed Dinghy Towing Front wheel drive and all wheel drive vehicles may be dinghy towed from the front These vehicles can also be towed by placing them on a platform traile...

Page 355: ...hift the transmission to P Park 3 Turn the ignition key to LOCK OFF 4 Install fuse 32 the Discrete Logic Ignition Switch fuse See Instrument Panel Fuse Block on page 10 42 5 Start the engine and let it idle for more than three minutes before driving the vehicle Notice Too much or too little fluid can damage the transmission Be sure that the transmission fluid is at the proper level before towing w...

Page 356: ... Move the shift lever to P Park 3 Set the parking brake 4 Secure the vehicle to the dolly 5 Follow the dolly manufacturer s instructions for preparing the vehicle and dolly for towing 6 Release the parking brake Towing the Vehicle From the Rear Notice Towing the vehicle from the rear could damage it Also repairs would not be covered by the vehicle warranty Never have the vehicle towed from the rea...

Page 357: ...d stain Dry the finish with a soft clean chamois or an all cotton towel to avoid surface scratches and water spotting Finish Care Application of aftermarket clearcoat sealant wax materials is not recommended If painted surfaces are damaged see your dealer to have the damage assessed and repaired Foreign materials such as calcium chloride and other salts ice melting agents road oil and tar tree sap...

Page 358: ...leaner Clean rubber blades using a lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent Wash the windshield thoroughly when cleaning the blades Bugs road grime sap and a buildup of vehicle wash wax treatments may cause wiper streaking Replace the wiper blades if they are worn or damaged Damage can be caused by extreme dusty conditions sand salt heat sun snow and i...

Page 359: ...through an automatic car wash that uses silicone carbide tire cleaning brushes Damage could occur and the repairs would not be covered by the vehicle warranty Steering Suspension and Chassis Components Visually inspect front and rear suspension and steering system for damaged loose or missing parts or signs of wear Inspect power steering lines and hoses for proper hook up binding leaks cracks chaf...

Page 360: ...st from knobs and crevices on the instrument cluster Using a mild soap solution immediately remove hand lotions sunscreen and insect repellant from all interior surfaces or permanent damage may result Your dealer may have products for cleaning the interior Use cleaners specifically designed for the surfaces being cleaned to prevent permanent damage To prevent overspray apply all cleaners directly ...

Page 361: ...the surface using a soft brush attachment If a rotating brush attachment is being used during vacuuming only use it on the floor carpet Before cleaning gently remove as much of the soil as possible using one of the following techniques Gently blot liquids with a paper towel Continue blotting until no more soil can be removed For solid soils remove as much as possible prior to vacuuming To clean 1 ...

Page 362: ...se heat steam spot lifters or spot removers Do not use cleaners that contain silicone or wax based products Cleaners containing these solvents can permanently change the appearance and feel of leather or soft trim and are not recommended Do not use cleaners that increase gloss especially on the instrument panel Reflected glare can decrease visibility through the windshield under certain conditions...

Page 363: ... the pedals Use the floor mat with the correct side up Do not turn it over Do not place anything on top of the driver side floor mat Use only a single floor mat on the driver side Do not place one floor mat on top of another Removing and Replacing the Floor Mat The driver side floor mat is held in place by two retainers 1 Pull up on the rear of the floor mat to unlock each retainer and remove 2 Re...

Page 364: ...Black plate 90 1 GMC Terrain Owner Manual Include Mex 2012 10 90 Vehicle Care 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 365: ...quired maintenance using genuine replacement parts They have up to date tools and equipment for fast and accurate diagnostics Many dealers have extended evening and Saturday hours courtesy transportation and online scheduling to assist with service needs Your dealer recognizes the importance of providing competitively priced maintenance and repair services With trained technicians the dealer is th...

Page 366: ...nance Schedule Additional Required Services Normal chart The Additional Required Services Severe are for vehicles that are Mainly driven in heavy city traffic in hot weather Mainly driven in hilly or mountainous terrain Frequently towing a trailer Used for high speed or competitive driving Used for taxi police or delivery service Refer to the information in the Maintenance Schedule Additional Requ...

Page 367: ...be reset Your trained dealer technician can perform this work If the engine oil life system is reset accidentally service the vehicle within 5 000 km 3 000 mi since the last service Reset the oil life system when the oil is changed See Engine Oil Life System on page 10 12 Tire Rotation and Required Services Every 12 000 km 7 500 mi Rotate the tires if recommended for the vehicle and perform the fo...

Page 368: ...d nearby heat shields for loose or damaged parts Lubricate body components See Exterior Care on page 10 83 Check starter switch See Starter Switch Check on page 10 27 Check automatic transmission shift lock control function See Automatic Transmission Shift Lock Control Function Check on page 10 27 Check ignition transmission lock See Ignition Transmission Lock Check on page 10 28 Check parking bra...

Page 369: ...Black plate 5 1 GMC Terrain Owner Manual Include Mex 2012 Service and Maintenance 11 5 I n f o r ma t i o nP r o v i d e db y ...

Page 370: ...k all fuel and vapor lines and hoses for proper hook up routing and condition Check that the purge valve if the vehicle has one works properly Replace as needed c Or every four years whichever comes first d Do not directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the tra...

Page 371: ...Black plate 7 1 GMC Terrain Owner Manual Include Mex 2012 Service and Maintenance 11 7 I n f o r ma t i o nP r o v i d e db y ...

Page 372: ... directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the transfer case and should be replaced e Or every five years whichever comes first See Cooling System on page 10 15 f Or every 10 years whichever comes first Inspect for fraying excessive cracking or damage replace if ...

Page 373: ...intain a battery with full cranking power Trained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion free Belts Belts may need replacing if they squeak or show signs of cracking or splitting Trained dealer technicians can inspect the belts and recommend replacement when necessary Brakes Brakes stop the vehicle and are cruci...

Page 374: ...er ride Signs of wear may include steering wheel vibration bounce sway while braking longer stopping distance or uneven tire wear As part of the multi point inspection trained dealer technicians can visually inspect the shocks and struts for signs of leaking blown seals or damage and can advise when service is needed Tires Tires need to be properly inflated rotated and balanced Maintaining the tir...

Page 375: ...e adjusted include pulling improper vehicle handling or unusual tire wear Your dealer has the required equipment to ensure proper wheel alignment Windshield For safety appearance and the best viewing keep the windshield clean and clear Signs of damage include scratches cracks and chips Trained dealer technicians can inspect the windshield and recommend proper replacement if needed Wiper Blades Wip...

Page 376: ...mixture of clean drinkable water and use only DEX COOL Coolant See Engine Coolant on page 10 17 Hydraulic Brake System DOT 3 Hydraulic Brake Fluid GM Part No 88862806 in Canada 88862807 Windshield Washer Optikleen Washer Solvent Hydraulic Power Steering System V6 engines only DEXRON VI Automatic Transmission Fluid Automatic Transmission DEXRON VI Automatic Transmission Fluid Transfer Case All Whee...

Page 377: ...3 or lubricant meeting requirements of NLGI 2 Category LB or GC LB Hood and Door Hinges Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Power Liftgate Actuator Ball Joint Multi Purpose Lubricant GM Part No 89021668 in Canada 89021674 Weatherstrip Conditioning Weatherstrip Lubricant GM Part No 3634770 in Canada 10953518 or Dielectric Silicone Grease GM Part No 12345579 in C...

Page 378: ...rt Number ACDelco Part Number Engine Air Cleaner Filter 25899727 A3138C Engine Oil Filter 2 4L L4 Engine 12605566 PF457G 3 0L V6 Engine 89017525 PF63 Passenger Compartment Air Filter Element 20901295 CF177 Spark Plugs 2 4L L4 Engine 12620540 41 108 3 0L V6 Engine 12622561 41 109 Wiper Blades Driver Side 60 cm 23 6 in 20794123 Passenger Side 42 5 cm 16 7 in 20794124 Rear 32 5 cm 12 8 in 25788783 I ...

Page 379: ...nance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance receipts Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y ...

Page 380: ...Black plate 16 1 GMC Terrain Owner Manual Include Mex 2012 11 16 Service and Maintenance Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y ...

Page 381: ...Black plate 17 1 GMC Terrain Owner Manual Include Mex 2012 Service and Maintenance 11 17 Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y ...

Page 382: ...Black plate 18 1 GMC Terrain Owner Manual Include Mex 2012 11 18 Service and Maintenance Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y ...

Page 383: ...tside The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code This code identifies the vehicle s engine specifications and replacement parts See Engine Specifications under Capacities and Specifications on page 12 2 for the vehicle s engine code Service Parts Ident...

Page 384: ...ir conditioning system refrigerant charge amount see the refrigerant label located under the hood See your dealer for more information Engine Cooling System 2 4L L4 Engine 7 8 L 8 2 qt 3 0L V6 Engine 10 2 L 10 8 qt Engine Oil with Filter 2 4L L4 Engine 4 7 L 5 0 qt 3 0L V6 Engine 5 7 L 6 0 qt Fuel Tank 2 4L L4 Engine 71 1 L 18 8 gal 3 0L V6 Engine 79 1 L 20 9 gal I n f o r ma t i o nP r o v i d e ...

Page 385: ...Nut Torque 190 Y 140 lb ft See Automatic Transmission Fluid on page 10 13 for information on checking fluid level All capacities are approximate When adding be sure to fill to the approximate level as recommended in this manual Recheck fluid level after filling Engine Specifications Engine VIN Code Transmission Spark Plug Gap 2 4L L4 K Automatic 0 9 mm 0 035 in 3 0L V6 5 Automatic 1 1 mm 0 043 in ...

Page 386: ...Black plate 4 1 GMC Terrain Owner Manual Include Mex 2012 12 4 Technical Data Engine Drive Belt Routing 2 4L L4 Engine 3 0L V6 Engine I n f o r ma t i o nP r o v i d e db y ...

Page 387: ...he Canadian Government 13 19 Reporting Safety Defects to General Motors 13 19 Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy 13 19 Event Data Recorders 13 20 OnStar 13 21 Navigation System 13 21 Radio Frequency Identification RFID 13 21 Radio Frequency Statement 13 21 Customer Information Customer Satisfaction Procedure U S and Canada Your satisfaction and goodwill are impor...

Page 388: ...emain unsatisfied after following the procedure outlined in Steps One and Two you can file with the Better Business Bureau BBB Auto Line Program to enforce your rights The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty Although y...

Page 389: ... advantages over courts in most jurisdictions because it is informal quick and free of charge For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan CAMVAP call toll free 1 800 207 0685 or call the General Motors Customer Care Centre 1 800 263 3777 English 1 800 263 7854 French or write to Mediation Arbitration Program c o Customer Care Centre General Motors ...

Page 390: ...neral Motors for support if needed STEP THREE If your case is not resolved in a reasonable amount of time by your dealer please call the General Motors Customer Assistance Center CAC and provide the following information Name Address Phone number Model year Brand Vehicle Identification Number VIN Mileage Delivery date Description of the problem Dealership name Dealership address See Customer Assis...

Page 391: ...lands General Motors de Mexico S de R L de C V Customer Assistance Center Av Ejercito Nacional 843 Col Granada C P 11520 Mexico D F 01 800 466 0801 Long Distance 011 52 53 29 0801 Customer Assistance Offices Mexico To contact the Customer Assistance Center CAC use the phone numbers listed in this section Customer assistance is available Monday through Friday 08 00 to 20 00 hours and Saturdays from...

Page 392: ...d services customized for your specific vehicle all in one convenient place Digital owner manual warranty information and more Storage for online service and maintenance records GMC dealer locator for service nationwide Exclusive privileges and offers Recall notices for your specific vehicle OnStar and GM Cardmember Services Earnings summaries Other Helpful Links GMC www gmc com GMC Merchandise ww...

Page 393: ...t reimbursement of eligible aftermarket adaptive equipment required for the vehicle such as hand controls or a wheelchair scooter lift for the vehicle For more information on the limited offer visit www gmmobility com or call the GM Mobility Assistance Center at 1 800 323 9935 Text Telephone TTY users call 1 800 833 9935 General Motors of Canada also has a Mobility Program Call 1 800 GM DRIVE 463 ...

Page 394: ... or driver if they decide the claims are made too often or the same type of claim is made many times Services Provided Emergency Fuel Delivery Delivery of enough fuel for the vehicle to get to the nearest service station Lock Out Service Service to unlock the vehicle if you are locked out A remote unlock may be available if you have OnStar For security reasons the driver must present identificatio...

Page 395: ...uption Benefits and Assistance Must be over 250 kilometres from where your trip was started to qualify General Motors of Canada Limited requires pre authorization original detailed receipts and a copy of the repair orders Once authorization has been received the Roadside Assistance advisor will help to make arrangements and explain how to receive payment Alternative Service If assistance cannot be...

Page 396: ...o the nearest authorized GMC dealership It is the owner s responsibility for the repair or replacement of the tire This service is limited to the transfer of the vehicle to the repair facility Emergency Fuel Delivery Delivery of enough fuel for the vehicle to get to the nearest service station Lock Out Service Service to unlock the vehicle if you are locked out Battery Jump Start Service to jump s...

Page 397: ...or more If this happens in addition to the previously listed services and prior to confirmation by the dealership you are entitled to choose one of the following alternatives within the limits of existing Roadside Assistance program guidelines If the costs exceed the amount authorized for these services you must pay the difference at the time of service Roadside Assistance will coordinate hotel ac...

Page 398: ... or unforeseen circumstances such as natural phenomena of an extraordinary nature earthquakes volcanic eruptions and other cyclonic storms Vehicle immobilization situations arising from car accidents caused by the driver of the vehicle or third parties This means any occurrence that causes physical injury to the occupants and or the vehicle caused by external forces Acts of terrorism riot or uproa...

Page 399: ...icle cannot be scheduled into the service department immediately keep driving it until it can be scheduled for service unless of course the problem is safety related If it is please call your dealership let them know this and ask for instructions If your dealer requests you to bring the vehicle for service you are urged to do so as early in the work day as possible to allow for same day repair Cou...

Page 400: ... your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if the vehicle is kept for an overnight warranty repair Rental reimbursement will be limited and must be supported by original receipts...

Page 401: ...ble choice to maintain the vehicle s originally designed appearance and safety performance however the history of these parts is not known Such parts are not covered by the GM New Vehicle Limited Warranty and any related failures are not covered by that warranty Aftermarket collision parts are also available These are made by companies other than GM and may not have been tested for the vehicle As ...

Page 402: ...ntil all matters have been taken care of Move the vehicle only if its position puts you in danger or you are instructed to move it by a police officer Give only the necessary information to police and other parties involved in the crash For emergency towing see Roadside Assistance Program U S and Canada on page 13 7 or Roadside Assistance Program Mexico on page 13 9 Gather the following informatio...

Page 403: ... that company In such cases you can have control of the repair and parts choices as long as the cost stays within reasonable limits Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on the engines transmission axle suspension brakes electrical steering body etc Service Bulletins Service Bulletins give additional technical service in...

Page 404: ... defect which could cause a crash or could cause injury or death you should immediately inform the National Highway Traffic Safety Administration NHTSA in addition to notifying General Motors If NHTSA receives similar complaints it may open an investigation and if it finds that a safety defect exists in a group of vehicles it may order a recall and remedy campaign However NHTSA cannot become invol...

Page 405: ...nch or write General Motors of Canada Limited Customer Care Centre Mail Code CA1 163 005 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7 Vehicle Data Recording and Privacy This GM vehicle has a number of sophisticated computers that record information about the vehicle s performance and how it is driven For example the vehicle uses computer modules to monitor and control engine and transmission perf...

Page 406: ...situation occurs no data is recorded by the EDR under normal driving conditions and no personal data e g name gender age and crash location is recorded However other parties such as law enforcement could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation To read data recorded by an EDR special equipment is required and access to the ve...

Page 407: ...e vehicles for functions such as tire pressure monitoring and ignition system security as well as in connection with conveniences such as key fobs for remote door locking unlocking and starting and in vehicle transmitters for garage door openers RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information Radio Frequenc...

Page 408: ...Black plate 22 1 GMC Terrain Owner Manual Include Mex 2012 13 22 Customer Information 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 409: ...o a live Advisor for Emergency Security Navigation Connection and Diagnostic Services The OnStar system status light is next to the OnStar buttons If the status light is Solid Green System is ready Flashing Green On a call Red Indicates a problem Push Q or call 1 888 4 ONSTAR 1 888 466 7827 to speak to an Advisor Push X to Make a call end a call or answer an incoming call Give OnStar Hands Free Ca...

Page 410: ...cle location and can provide critical information to emergency personnel The Advisor is also trained to offer critical assistance in emergency situations Security OnStar provides services like Stolen Vehicle Assistance Remote Ignition Block and Roadside Assistance if the vehicle is equipped with these services OnStar can unlock the vehicle doors remotely if it is equipped with automatic door locks...

Page 411: ...odbye Exits voice commands Get My Destination 1 Push X System responds OnStar ready then a tone 2 Say Get my destination System responds with miles to the destination then responds with OnStar ready then a tone 3 Say Goodbye Exits voice commands Other Navigation Services Available from OnStar OnStar eNav Allows subscribers to send destinations from Google Maps and MapQuest com to their Turn by Tur...

Page 412: ... responds Please say the number you would like to store 3 Say the entire number without pausing System responds Please say the name tag 4 Pick a name tag System responds About to store name tag Does that sound OK 5 Say Yes or No to try again System responds OK storing name tag Place a Call Using a Stored Number 1 Push X System responds OnStar ready 2 Say Call name tag System responds OK calling na...

Page 413: ...k to an Advisor as soon as possible after acquiring the vehicle The Advisor will update vehicle records and will explain the OnStar service offers and options available How OnStar Service Works Automatic Crash Response Emergency Services Crisis Assist Stolen Vehicle Assistance Vehicle Diagnostics Remote Door Unlock Roadside Assistance Turn by Turn Navigation and Hands Free Calling are available on...

Page 414: ...tion or jamming See Radio Frequency Statement on page 13 21 for information regarding Part 15 of the Federal Communications Commission FCC rules and Industry Canada Standards RSS GEN 210 220 310 Services for People with Disabilities Advisors provide services to help subscribers with physical disabilities and medical conditions Push Q for help with Locating a gas station with an attendant to pump g...

Page 415: ...days OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days After five days OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle Global Positioning System GPS Obstruction of the GPS can occur in a large city with tall buildings in parking garages around airports in tunnels underpasses or p...

Page 416: ...e technologies to be available and operating for features to function properly These systems may not operate if the battery is discharged or disconnected Add on Electrical Equipment The OnStar system is integrated into the electrical architecture of the vehicle Do not add any electrical equipment See Add On Electrical Equipment on page 9 64 Added electrical equipment may interfere with the operati...

Page 417: ...s Adding Equipment to the Vehicle 3 33 Passenger Status Indicator 5 12 Readiness Light 5 11 Servicing Airbag Equipped Vehicles 3 32 System Check 3 21 Alarm System Anti theft 2 13 All Wheel Drive 10 26 9 32 AM FM Radio 7 8 Antenna Multi band 7 14 Anti theft Alarm System 2 13 Alarm System Messages 5 31 Antilock Brake System ABS 9 32 Warning Light 5 17 Appearance Care Exterior 10 83 Interior 10 86 As...

Page 418: ...Taillamps Turn Signal Sidemarker Stoplamps and Backup Lamps 10 34 Buying New Tires 10 59 C Calibration 5 5 California Fuel Requirements 9 52 Perchlorate Materials Requirements 10 3 Warning 10 3 Camera Rear Vision 9 45 Canadian Vehicle Owners iii Capacities and Specifications 12 2 Carbon Monoxide Engine Exhaust 9 28 Liftgate 2 9 Winter Driving 9 13 Cargo Cover 4 2 Tie Downs 4 2 Cautions Danger and ...

Page 419: ... 13 6 Offices 13 4 13 5 Text Telephone TTY Users 13 6 Customer Information Service Publications Ordering Information 13 17 Customer Satisfaction Procedure 13 1 13 3 D Damage Repair Collision 13 15 Danger Warnings and Cautions iv Data Recorders Event 13 20 Daytime Running Lamps DRL 6 2 Defensive Driving 9 3 Devices Auxiliary 7 18 Diagnostics OnStar 14 5 Distracted Driving 9 2 Dome Lamps 6 4 Door Aj...

Page 420: ... 5 10 Cooling System 10 15 Cooling System Messages 5 28 Cover 10 9 Drive Belt Routing 12 4 Exhaust 9 28 Oil Life System 10 12 Oil Messages 5 28 Overheating 10 20 Power Messages 5 29 Pressure Light 5 20 Running While Parked 9 28 Starting 9 23 Entry Lighting 6 5 Equipment Towing 9 63 Event Data Recorders 13 20 Extender Safety Belt 3 19 Exterior Lamp Controls 6 1 F Features Memory 1 10 Filter Engine ...

Page 421: ... 9 51 Gauges Engine Coolant Temperature 5 10 Fuel 5 9 Odometer 5 9 Speedometer 5 9 Tachometer 5 9 Warning Lights and Indicators 5 7 General Information Service and Maintenance 11 1 Towing 9 56 Vehicle Care 10 2 Glove Box 4 1 GM Mobility Reimbursement Program 13 7 H Hazard Warning Flashers 6 3 Head Restraints 3 2 Headlamps Aiming 10 30 Automatic 6 3 Bulb Replacement 10 32 Daytime Running Lamps DRL ...

Page 422: ...me 6 4 Exterior Controls 6 1 License Plate 10 36 Malfunction Indicator 5 13 On Reminder 5 22 Reading 6 5 Lane Departure Warning 9 48 Lane Departure Warning Light 5 17 Lap Shoulder Belt 3 15 LATCH System Replacing Parts after a Crash 3 49 LATCH Lower Anchors and Tethers for Children 3 44 Liftgate Carbon Monoxide 2 9 Lighting Entry 6 5 Illumination Control 6 4 Lights Airbag Readiness 5 11 Antilock B...

Page 423: ...ages Airbag System 5 31 Anti theft Alarm System 5 31 Battery Voltage and Charging 5 26 Brake System 5 27 Compass 5 27 Door Ajar 5 27 Engine Cooling System 5 28 Engine Oil 5 28 Engine Power 5 29 Fuel System 5 29 Key and Lock 5 29 Object Detection System 5 29 Ride Control System 5 30 Safety Belt 5 31 Service Vehicle 5 31 Tire 5 32 Transmission 5 32 Vehicle 5 26 Vehicle Reminder 5 33 Mirrors Automati...

Page 424: ...ystem 7 3 Overview OnStar 14 1 P Park Shifting Into 9 26 Shifting Out of 9 27 Tilt Mirrors 2 17 Parking Assist Ultrasonic 9 43 Brake 9 33 Brake and P Park Mechanism Check 10 28 Over Things That Burn 9 27 Passenger Airbag Status Indicator 5 12 Passenger Compartment Air Filter 8 6 Passenger Sensing System 3 28 Perchlorate Materials Requirements California 10 3 Personalization Vehicle 5 33 Phone Blue...

Page 425: ...ote Vehicle Start 2 5 Replacement Bulbs 10 37 Replacement Parts Airbags 3 34 Maintenance 11 14 Replacing Airbag System 3 34 Replacing LATCH System Parts after a Crash 3 49 Replacing Safety Belt System Parts after a Crash 3 20 Reporting Safety Defects Canadian Government 13 19 General Motors 13 19 U S Government 13 18 Restraints Where to Put 3 41 Retained Accessory Power RAP 9 25 Ride Control Syste...

Page 426: ...ce General Information 11 1 Parts Identification Label 12 1 Publications Ordering Information 13 17 Scheduling Appointments 13 13 Vehicle Messages 5 31 Servicing the Airbag 3 32 Shift Lock Control Function Check Automatic Transmission 10 27 Shifting Into Park 9 26 Out of Park 9 27 Sidemarker Bulb Replacement 10 34 Signals Turn and Lane Change 6 3 Spare Tire Compact 10 75 Specifications and Capacit...

Page 427: ...57 Sidewall Labeling 10 45 Terminology and Definitions 10 48 Uniform Tire Quality Grading 10 62 Wheel Alignment and Tire Balance 10 63 Wheel Replacement 10 64 When It Is Time for New Tires 10 58 Towing Driving Characteristics 9 57 Equipment 9 63 General Information 9 56 Recreational Vehicle 10 80 Trailer 9 60 Trailer Sway Control TSC 9 63 Vehicle 10 79 Traction Control System TCS 9 35 Control Syst...

Page 428: ...isors 2 20 W Warning Brake System Light 5 16 Warning Light Forward Collision Alert FCA 5 18 Warning Lights Gauges and Indicators 5 7 Warnings iv Cautions and Danger iv Hazard Flashers 6 3 Washer Fluid 10 23 Wheels Alignment and Tire Balance 10 63 Different Size 10 61 Replacement 10 64 When It Is Time for New Tires 10 58 Where to Put the Restraint 3 41 Windows 2 18 Power 2 18 Windshield Wiper Washe...