Regulatory information
Warranties and repairs
The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or
materials, as described in applicable warranty documentation. In its service policy, the manufacturer
pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the
United Nations Global Compact initiative, the manufacturer is committed to doing this in line with
environment-friendly best practices. Hearing aids therefore, at the manufacturer’s discretion, may be
replaced by new products or products manufactured from new or serviceable used parts, or repaired
using new or refurbished replacement parts. The warranty period of hearing aids is designated on
your warranty card, which is provided by your hearing care professional.
For hearing aids that require service, please contact your hearing care professional for assistance.
Hearing aids that malfunction must be repaired by a qualified technician. Do not attempt to open the
case of hearing aids, as this will invalidate the warranty.
Temperature test, transport and storage information
Our hearing aids are subjected to various tests in temperature and damp heating cycling between
-25 °C (-13 °F) and +70 °C (+158 °F) according to internal and industry standards.
Regulatory information
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