Godex HD830i, User Manual

Page 1: ...HD830i BARCODE PRINTER USER MANUAL HD830i Rev A 2017 03 920 016611 00 User Manual Version Issue Date P N ...

Page 2: ...struc tion 25 Ma in Ma nu 25 3 5 Error Me ssa g e 32 4 Insta lling the Ne tSe tting softwa re 37 4 2 T he Inte rfa c e of Ne tSe tting 39 5 Ba rc o de Printe r Optio ns 46 5 1 Pre ste p for Options Insta lla tion 46 5 2 Cutte r Insta lla tion 47 6 Ma inte na nc e a nd Adjustme nt 51 6 1 Print He a d Re pla c e me nt 52 6 2 Print L ine Adjustme nt 53 6 4 Print He a d Cle a ning 55 6 5 Print He a d ...

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Page 4: ...o ne o f the fo llo wing me a sure s Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the e q uipme nt into a n o utle t o n a c irc uit diffe re nt fro m tha t to whic h the re c e ive r is c o nne c te d Consult the dealer or an experienced radio TV technician for help T his de vic e c o mplie s with Pa rt 15 o f the FCC Rule s Ope ra ...

Page 5: ...equipment to avoid electrical shock For safety and warranty reasons ONLY qualified service personnel should open the equipment Do not repair or adjust energized equipment under any circumstances CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions O...

Page 6: ...h your printe r Pa c ka g e c onte nt a nd Log o style ma y va ry pe r re g ion Ba rc o de Printe r HD830i Me dia Sa mple USB c a b le Quic k Sta rt Guide Rib b o n Po we r Co rd CD EU 1 5 inc h 3 inc h Ada pto r Rib b o n Sha ft La b e l Ro ll Ho lde r Me dia Ho lde r Ba se Me dia Sha ft Power Cord US Label Roll Stopper ...

Page 7: ...a r Vie w Inte rfa c e mig ht diffe re d pe r Optio na l inte rfa c e Paper Path Calibration Key USB 2 0 Power Plug Power Switch Top Cover Front Panel Touch Screen Power Key Feed Key RS 232 BT WiFi Optional USB HOST Parallel Optional Ethernet Media Damper ...

Page 8: ... Hook Print Frame Hook Right Print Line Adjust Knob Right Ribbon Tension Adjust Knob Right Print Frame Hook Left Print Line Adjust Knob Left Ribbon Tension Adjust Knob Left Movable See Through Sensor Ribbon Supply Platen Roller Label Width Adjust Holder Left Paper Damper Label Width Adjust Holder Right ...

Page 9: ...4 2 Ba rc ode Printe rInsta lla tion 2 1 Me dia Insta lla tion Lift up the to p c o ve r ...

Page 10: ...5 2 2 Printing Me c ha nism Ope ning Push the Print fra me ho o k o n the side to he a d up the print fra me Lift up the print frame Print Frame Hook Right Print Frame Hook Left Push Push ...

Page 11: ...a ft Insta ll the e mpty rib b o n c o re into rib b o n sha ft Stic k the rib b o n with the Rib b o n Re wind units a nd ro lling 2 3 c yc le s New ribbon roll Ribbon Shaft Ribbon Supply Ribbon Rewind Ribbon shaft Empty Ribbon Core Follow the direction Follow the direction Rolling 2 3 cycles ...

Page 12: ...e into rib b o n sha ft Stic k the rib b o n with the Rib b o n Re wind units a nd ro lling 2 3 c yc le s Ribbon Supply Ribbon Rewind Follow the direction Follow the direction Ribbon shaft New ribbon roll Ribbon shaft Empty Ribbon Core Rolling 2 3 cycles ...

Page 13: ...8 Insta ll the Ribbon into the Ba rc ode Printe r Fo llo w the b e lo w dra wing to insta ll the rib b o n in po sitio n Rolling to flat surface Put the Ribbon Rewind Assy into position ...

Page 14: ...l sto ppe r o n the b o th side to ma ke the me dia ro lle r in po sitio n L a be l Holde r Sta nd Fo llo w the Arro w ma rk a nd No to a sse mb le the sta nd La b e l ro ll sto ppe r Me dia Spindle La b e l Ro ll Fo llo w the dire c tio n to se c ure the c o re a da pto r Fo llo w the Arro w ma rk a nd No to a sse mb le the sta nd ...

Page 15: ... rro w ma rk a nd No to put the la b e l ro ll ho lde r into po sitio n Ste p 2 Fo llo wing the b e lo w a rro w ma rk a nd dire c tio n to put the la b e l ro ll into po sitio n Ste p 3 Put the la b e l ro ll into la b e l ro ll sta nd Hook Position Pin ...

Page 16: ...he la b e l g uide a nd the n a djust the suita b le la b e l width a c c o rding to See Through Sensor Reflective Sensor Label Guide Left Label Guide Right Outside Label Roll Installation Fanfold paper Installation Inside Label Roll Installation ...

Page 17: ...in b e twe e n PC a nd printe r T he c a b le mig ht b e diffe re d a c c o rding to o ptio n se le c te d 4 Afte r the me dia rib b o n insta lla tio n the n po we r o n the printe r wa it the sta tus turne d to re a dy HD830i Ba rc o de Printe r T he inte rfa c e mig ht b e diffe re d upo n the o ptio ns b e e n se le c te d B1 Power cord B2 Power cord B2 Power Socket A2 USB port A1 USB port B1 ...

Page 18: ... he wiza rd will the n a sk yo u to ma ke sure yo ur USB a nd po we r c a b le s a re c o nne c te d a nd tha t the po we r is turne d o n T he n c lic k NEXT Ste p 03 T he ne xt sc re e n yo u will se e is Insta ll the Go La b e l So ftwa re a nd Windo ws drive r Clic k NEXT to c o ntinue NOT E If the Supe r Wiza rd pro g ra m did no t run a uto ma tic a lly yo u c a n e ithe r turn o n the Auto ...

Page 19: ...tio n c o mple te d Clic k NEXT to c o ntinue Ste p 05 Yo u c a n a lso print a te st la b e l If do n t print a te st la b e l the sc re e n displa y a s ste p 6 Note If yo u ne e d mo re re so urc e s to o ls o r re fe re nc e d o c ume nts yo u c a n a lso find the m o n Supe r Wiza rd CD Just c lic k Othe r Cho ic e s o n the We lc o me Sc re e n to a c c e ss the file s ...

Page 20: ...15 Ste p 06 Onc e the insta lla tio n is c o mple te yo u c a n sta rt to ma ke a nd print la b e ls with Go La b e l o r thro ug h the printe r drive r ...

Page 21: ...OICES to ne xt sc re e n a nd se le c t PRINT ER DRIVERS Ste p 02 Clic k INST ALLSEAGULLSCIENT IFIC WINDOWS DRIVER to ne xt sc re e n a nd c lic k NEXT Ste p 03 Se le c t Ia c c e pt the te rms in the lic e nse a g re e me nt a nd c lic k Ne xt the n c lic k Finish to ste p 4 ...

Page 22: ... c lic k Ne xt Ste p 05 With a USB c o nne c tio n se a rc h mo de ls suc h a s the rig ht dia g ra m printe r de vic e Spe c ify yo ur printe r mo d e l a nd c lic k Ne xt Ste p 06 Ente r the printe r na me yo u c a n use de fa ult the n c lic k Ne xt to displa y a s rig ht dia g ra m Clic k Finish b utto n to sta rt insta lla tio n ...

Page 23: ...18 Ste p 07 Drive r insta lla tio n c o mple te d ...

Page 24: ... c a lib ra tio n func tio n o n the la b e l sto c k Pa use _ Fe e d ke y If yo u wa nt to pa use the printing just pre ss the fe e d ke y the n the printe r will b e o n pa use sta tus b e side s the LCD will sho w Pa use till yo u pre ss the fe e d ke y a g a in the printe r will no t print a ny furthe r EX if the printe r is se tting fo r 10 pa g e s printing whe n use r pre ss the fe e d ke y...

Page 25: ...20 3 2 L CD Ope ra tion Introduc tion ...

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Page 29: ...24 Label has been printed ...

Page 30: ...25 3 3 L AN Se tting Ope ra tion Instruc tion Ma in Ma nu ...

Page 31: ...26 時間設定 例如 年 月 日 時 分 可見 ...

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Page 34: ...dy the LCD will displa y Re a d y And the n the printe r is re a dy to print If the re is a ny e rro r o c c ur the re will b e Erro r Me ssa g e sho ws o n the LCD Yo u c o uld do the tro ub le sho o ting a c c o rding to o r c o nta c t with the a g e nt ...

Page 35: ... se the FEED b utto n T he printe r will no w me a sure the la b e l sto c k a nd sto re the la b e l he ig ht Ste p 04 Onc e the printe r ha s suc c e ssfully me a sure d the la b e l sto c k it will print a se lf te st la b e l T he c o nte nts o f a se lf te st printo ut a re liste d b e lo w T he da ta b e lo w is fo r re fe re nc e o nly a c tua l re sult ma y va ry a c c o rding to e a c h s...

Page 36: ...C Butto n func tio n is sa me a s se nding c o mma nd S SENSOR if run d uring the printing the Print Jo b will b e de le te d a nd run me dia c a lib ra tio n Ne e d to re se nd the print jo b a fte r c a lib ra tio n C Button Calibration Key Press and hold 1 2 seconds Hold 1 2 seconds Pre ss a nd ho ld the C Butto n a ro und 2 se c o nd s the printe r will run the me dia c a lib ra tio n ...

Page 37: ... r o c c urre d during the printing LCD will displa y the Erro r me ssa g e a nd a lso b uzze r a s wa rning Ple a se re fe r to b e lo w fo r the e rro r sta tus Ope ra tion Pa ne l Sta tus Operation Interface LCD Display Feed Key Power Standby Key ...

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Page 40: ...35 3 6 Conne c te d with USB De vic e s ...

Page 41: ...36 Note ...

Page 42: ... e do wnlo a de d fro m o ffic ia l we b site T o insta ll the Ne tSe tting ple a se fo llo w b e lo w ste ps Ste p 01 Inse rt the pro duc t CD in the CD DVD drive a nd c lic k OT HER CHOICES b utto n Ste p 02 Se le c t ET HERNET Ste p 03 Clic k Insta ll Ethe rne t Ne tSe tting So ftwa re insta lla tio n sc re e n a s rig ht dia g ra m c lic k Ne xt Ste p 04 Spe c ify the Insta lla tio n Fo lde r ...

Page 43: ...38 Ste p 05 Onc e the insta lla tio n is c o mple te d yo u will se e the Ne tSe tting ic o n o n yo ur de skto p a s rig ht dia g ra m ...

Page 44: ... ra m yo u will se e the sta rt pa g e a s le ft dia g ra m Clic k the ma g nifie r ic o n to se a rc h the Go de x printe rs whic h a re c o nne c te d via Ethe rne t po rt in yo u ne two rk e nviro nme nt a s rig ht dia g ra m Ste p 02 T he re a re six ta b s o n the to p o f inte rfa c e whic h c a n c o nfig ure diffe re nt type s o f ne two rk se tting s But fo r the da ta se c urity re a so ...

Page 45: ...to a pply the se tting s a nd Re fre sh b utto n to re fre sh the se tting va lue s NOT E T o fully b e ne fit fro m the Ne tSe tting so ftwa re yo u sho uld b e fa milia r with b a sic ne two rking princ iple s Ple a se c o nta c t yo ur ne two rk a dministra to r fo r re la te d ne two rk se tting info rma tio n Whe n e na b ling DHCP if yo u find the IP Add re ss a s IP 169 254 229 88 Ne t ma s...

Page 46: ...a le rt me ssa g e s a re se nt b y SMT P Simple Ma il T ra nsfe r Pro to c o l o r SNMP Simple Ne two rk Ma na g e me nt Pro to c o l Yo u c a n se t o r c ha ng e the c o nfig ura tio ns o f SMT P a nd SNMP o n this Ale rt Pa th Se tting ta b Yo u c a n pre ss Se t b utto n to a pply the se tting s a nd Re fre sh b utto n to re fre sh the se tting va lue s ...

Page 47: ... c a n de c ide whic h e rro r c a se s ne e d to b e se nt o ut to the o pe ra to r Mo re o ve r the a le rt me ssa g e s c a n b e se t to b e se nt b y SMT P SNMP o r b o th Yo u c a n pre ss Se t b utto n to a pply the se tting s a nd Re fre sh b utto n to re fre sh the se tting va lue s ...

Page 48: ...fig ura tio ns o f c o nne c te d printe r Mo st o f ke y se tting s fo r the printe r o pe ra tio n c a n b e do ne b y this se tting pa g e Yo u c a n pre ss Se t b utto n to a pply the se tting s a nd Re fre sh b utto n to re fre sh the se tting va lue s ...

Page 49: ...nds in Input Co mma nd windo w a nd pre ss Se nd Co mma nd b utto n the c o mma nds will b e se nt to the printe r Fo r so me c o mma nds tha t will re turn re spo nse me ssa g e the me ssa g e will b e displa ye d in Output Me ssa g e windo w Yo u c a n pre ss Se t b utto n to a pply the se tting s a nd Re fre sh b utto n to re fre sh the se tting va lue s ...

Page 50: ...printe r firmwa re just spe c ify the file lo c a tio n o f firmwa re file a nd pre ss Sta rt Do wnlo a d Firmwa re b utto n T he printe r firmwa re the n c a n b e upda te d re mo te ly In a dditio n to the firmwa re upda te yo u c a n pre ss Re c o ve r T o Fa c to ry Se tting s b utto n to re sto re the printe r c o nfig ura tio ns b a c k to fa c to ry de fa ult ...

Page 51: ...llo w the pre Ste p 1st 1 Powe r off Ba rc ode Printe r Ple a se must b e turn o ff the po we r b e fo re a ny o ptio ns insta lla tio n 2 Ope n the T op Cove r Note Ma ke sure the printe r is po we r o ff sta tus b e fo re c utte r insta lla tio n T he line rle ss me dia is no t suita b le fo r this o ptio n c utte r ...

Page 52: ...r po we r o ff c o nditio n o r the po we r c o rd is no t plug g e d T he line rle ss me dia is no t a va ila b le suppo rte d T he ma ximum c utting width is 230 mm the minimum c utting he ig ht is 30 mm a b o ve If o ve r the ra ng e the n it s no t unde r wa rra nty c o nditio n Sug g e ste d Sto p Po sitio n fo r Cutte r is E 29 30 Front cover Cutter cable Front cover Step 1 Disassemble the b...

Page 53: ...o 1 Re le a se the T PH lo c k No 2 Fo llo w the dire c tio n to o pe n the print fra me No 3 a nd 4 T a ke o ff the fro nt pa ne l Ste p 3 No 1 Co nne c ting the c utte r c a b le into printe r No 2 Ho o k the Cutte r mo dule into po sitio n No 3 Fo llo w the dire c tio n to put the c utte r mo to rinto po sitio n ma rk in re d c irc le Asse mb ly c o mple te ly sho w a s b e lo w Externa Label R...

Page 54: ...le Insta lla tion 031 H83003 000 Ste p 1 Re move the re ar plate Ste p 2 Install the WiFi module into the re ar plate Ste p 3 Conne c t the c able into position and faste n the re ar plate bac k to printe r Wi Fi module ...

Page 55: ... position and faste n the re ar plate bac k to printe r Paralle l port c able c onnec tor position Ste p 2 Install the Blue tooth module into the re ar plate Ste p 1 Re move the re ar plate Ste p 2 Install the Paralle l port adaptor module into the re ar plate Ste p 3 Conne c t the c able into position and faste n the re ar plate bac k to printe r ...

Page 56: ...1 Cutter Label Dispenser 12 WiFi 2 Motor 13 Calibration Button 3 POWER 14 Ethernet Port 4 TPH 15 RS 232 Port 5 LCD panel 16 USB Port 6 Label Sensor See Through 17 USB HOST 7 Door Open 8 Label Sensor Reflective 9 Ribbon Out Sensor 10 Parallel Port 11 BT 10 ...

Page 57: ...la c e me nt Ste p 1 No 1 Re le a se the T PH lo c k No 2 Fo llo w the dire c tio n to o pe n the Print fra me No 3 Re mo ve the T PH c o ve r sc re ws Ste p 2 No 1 Fo llo w the dire c tio n to ro ll do wn the T PH mo dule No 2 Fo llo w the dire c tio n to ta ke o ut the thumb sc re ws No 3 T a ke o ff the T PH mo dule fro m the c o nne c to r ...

Page 58: ...ho uld b e a djuste d so tha t the print line is pa ralle l to the c e nte rline o f the ro lle r Adjust the sc re w A to ro ta te o ne turn the print he ad displac e me nt stro ke is 0 5mm it is re c o mme nde d to a djust the wa y pro g re ssive e a c h time to a djust the 1 4 turn to c o nfirm the print q uality situa tio n A T urn the a djustme nt sc re w A o n the le ft a nd rig ht side s to ...

Page 59: ...ustme nt Counter Clockwise Loosen the tension Clockwise Tighten the tension Clockwise Tighten the tension Counter Clockwise Loosen the tension 1 Lift up the to p c o ve r 2 Use the fla t sc re w drive r T e nsio n Adjust Sc re w ...

Page 60: ...int he a d Print He a d Cle a ning Ste ps Ste p 01 Switc h o ff the printe r Ste p 02 Ope n the printe r c o ve r Ste p 03 Re le a se the printing me c ha nism a nd lift it Ste p 04 Re mo ve the rib b o n Ste p 05 T o re mo ve a ny la b e l re sidue o r o the r dirt fro m the print he a d se e re d a rro w ple a se use a so ft lint fre e c lo th dippe d in a lc o ho l Note T he print he a d sho ul...

Page 61: ...e a djustme nt sc re ws fo r the print he a d to inc re a se o r re duc e the print he a d pre ssure Do no t sc re w it ha rd o the rwise the ma c hine will b e b ro ke n Ste p 04 T urn the a djustme nt sc re ws a c c o rding to a c tua l po sitio n whic h is unsuc c e ssful printe d T urn to wa rds Plus indic a te s T he pre ssure is inc re a se d T urn to wa rds Minus indic a te s T he pre ssure...

Page 62: ...o ng e r func tio n c o rre c tly In tha t c a se unsc re w the rib b o n shie ld sc re ws fully a nd re sta rt the a djustme nt pro c e ss Ribbon tension adjust screw Clockwise Tighten tension Counter Clockwise Loosen tension Counter Clockwise Loosen tension Clockwise Tighten tension T he use o f diffe re nt rib b o n ma te ria ls ma y c a use wrinkling o f the rib b o n whic h in turn a ffe c ts...

Page 63: ... n Guillotine Cutte r Cle a ning Ste ps Ste p 01 Switc h o ff the printe r Ste p 02 Use a Philips sc re wdrive r to turn the so c ke t he a d sc re w a nd re le a se the knife Ste p 03 Whe n yo u ha ve c le a re d the pa pe r ja m switc h o n the printe r a g a in T he c utte r will a uto ma tic a lly re se t Note Ma ke sure p o we r is o ff sta tus b e fo re re pa iring La b e ls sho uld b e a t ...

Page 64: ...o rs in the a pplic a tio n so ftwa re Che c k the rib b o n fo r wrinkle s Che c k the po we r supply Run a se lf te st Se c tio n 3 2 a nd c he c k the te st print pa tte rn to se e whe the r the print he a d prints o ve r the e ntire width o f the me dium Che c k the q ua lity o f the print me dium T he printe d ima g e is positione d inc orre c tly or a la be l is misse d out during printing R...

Page 65: ...60 Appe ndix Printe r Spe c ific a tion ...

Page 66: ...61 Appe ndix Communic a tion Port Spe c ific a tion ...

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