Grand and Twin Grand
2848, 2860, and 2873 (32 oz. Pop-O-Golds)
Pop-O-Gold & Medallion (-100 Series)
2948, 2960, and 2973 (52 oz. Medallions)
Page 20
gmpopcorn.com
Troubleshooting
Issue
Possible Cause
Solution
No Power to the Unit
A.
No Power to the Unit
A.
Make sure the
unit’s power
cord is plugged in.
B.
Mini Circuit Breaker(s) on
popper tripped
(if equipped)
B.
Mini Circuit Breaker(s) supplies power to all
unit features. If equipped, Mini Circuit
Breaker(s), will be located on the control
panel or ceiling of the popper. If breaker(s) is
reset, then trips again, the unit must be
inspected/repaired before going any further.
Kettle Does Not Heat
A.
Power to the Kettle (for
units with a removable
kettle)
A.
Make sure kettle lead-in cord is plugged in
completely and twisted to lock it into the
kettle receptacle. (Kettle leads which have a
locking ring, ensure locking ring is fully
screwed onto kettle receptacle.)
B.
Kettle Heat Switch
B.
Have a qualified service person check the
voltage to and from the Kettle Heat Switch; if
switch is defective, replace it.
C.
Kettle Circuit Breaker
C.
If unit is plugged in, and the Kettle Heat Switch
is ON, but the small green indicator switch
light is OFF, then the Kettle Circuit Breaker
may be tripped.
Note:
If there is not a separate Kettle Heat
Switch on units with the Flexi-Pop option, the
Kettle Heat Switch will NOT have an indicator
light. In this case the small green light on the
Kettle Stir Motor Switch is used to indicate
that the Kettle Circuit Breaker is tripped.
Have a qualified service person check if the
breaker has tripped (breaker is located under
the dome). The Kettle Circuit Breaker may trip
during transit; if reset then trips again, the
unit must be inspected/ repaired before going
any further (reference the Kettle Circuit
Breaker in the Maintenance section.
D.
Temperature Control
Board
D.
A defective thermocouple lead will cause the
kettle not to heat. A loose kettle lead-in
connection can cause a thermocouple lead
issue (indicated by the yellow dump light
staying on or blinking, outside of normal
operation). (
Units with a removable kettle
,
make sure kettle lead is plugged in completely
and the locking ring is fully screwed onto
kettle receptacle.)
Check for control error condition and have a
qualified service person check for good
connections from the kettle to the control
(reference the Electronic Temperature Control
section of this manual for light indicators or
error conditions.)