The Breeze
Model No. 3030-00-000
Page 16
gmpopcorn.com
Troubleshooting
Issue
Possible
Cause
Solution
Low
Production
A.
Excessive carbon on the
element.
A.
Follow the instructions for removing and
cleaning band and element (see Floss Band
and Element section).
B.
Heat Control
B.
Adjust the Heat Control Knob to increase
production. If this does not correct the issue,
have qualified service personnel check the
heat control for correct voltage output. A
faulty heat control will need to be replaced by
Qualified Service Personnel.
C.
Low line voltage.
C.
Check the wall line voltage (where the
machine is plugged in), at least 115 VAC is
required for the machine to generate floss
correctly. A primary reason for low
production and poor equipment performance
is low line voltage. Have a qualified electrician
check the line voltage and add new lines for all
the various equipment plugged into the
electric circuit if there is not enough current
for the requirement listed on the equipment
nameplate.
The use of extension cords is not
recommended due to safety concerns, and
may cause sacrificed and/or reduced
performance. If the use of an extension cord
cannot be avoided then be sure it is no longer
than 10 to 12 ft., and is at least 14 AWG wire.
D.
Foreign objects in the
spinner head.
D.
Foreign objects in the head assembly can short
out an element or cause an out-of-balance
condition.
Excessive
Smoke
A.
Heat Control setting.
A.
After warm up, equipment should make good
floss. Never let the machine operate with the
heat so high it produces smoke or you can
smell burned sugar. This condition quickly fills
the element with carbonized sugar.
If adjusting the heat control (and checking the
other options listed) does not correct the
issue, have Qualified Service Personnel check
the heat control.
B.
Product mixture.
B.
Check the product mixture being used. For best
results, use nothing with a cornstarch base.
C.
Excessive sugar buildup.
C.
Check the band for excessive sugar buildup
and remove if needed as described in the Floss
Band and Element section of this manual.
