7
Warranty
How to make a warranty claim
In the event of a fault or breakdown with your
product, that you believe to be a warranty
issue, the following steps must be taken.
1. Ensure that you have read the
Operator’s Manual and gone through the
troubleshooting procedure.
2. If you continue to experience problems
then please contact your local authorised
Goldacres dealer. They will advise the
method of warranty service for your
product.
Warranty Duration
Goldacres' standard warranty is 12 months
from date of purchase.
Warranty Inclusions
• Chassis
• Steel Boom Components
• Tanks
• Electrical wire and connectors, (non-
contaminated)
• Consoles and controllers
• Electrical motors and drivers
• Wheels, tyres and rims
• Pins and bushes*
• Pump housing
• Hydraulics
• Axle frame only
• Shockers and dampeners
• Wire cables
• Springs
• Drive chains*
• Wheel bearings*
*Failure caused by lack of lubrication not
covered.
Warranty Exclusions
• Pump diaphragms
• Pump Seals
• Pump check valves
• Pump O-rings
• Filters and filter screens
• Filter O-rings
• Chemical Hoses
• Solenoid Diaphragms
• Hand Gun, lance or wand seals and
O-rings
• Consumables, chemicals, fuels
• Items controlled by or fitted to Non
Genuine parts or devices
• Contamination or corrosion of
components
• Hose reel seal sand O-rings
• Pressurised sprayer seals and O-rings
• Belts, couplings
• Adjustment of components
• Brake pads and components
• Globes / Bulbs
• Fuses
• Oil / fluids / filters (Unless contaminated
or lost due to a warrantable failure)
• Boom break away tips
• Boom break away hinges
• Boom protectors
• Nozzles
• Nozzle Bodies
• Nozzle Body Brackets
• Nozzle Diaphragms and seals
• Wiper Blades
• Skid plates
• Wear plates
• Damaged items
• Worn or wearing items
