Trouble Shooting your Dehumidifier
Goldair
– New Zealand
Monday
– Friday 8am-5pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
info@cdb.co.nz
Goldair
– Australia
Monday
– Friday 8am-5pm
Phone +61 (0)3 9365 5100
Phone 1300 465 324
info@cdbgoldair.com.au
Problem
Cause
Solution
The Dehumidifier will not
turn on
The power is not
connected
Insert plug into mains
power supply and turn unit
on
The Dehumidifier is not
extracting water
The water tank is full
Remove the water tank
and empty water
The water tank is not in its
correct position
Remove water tank and
replace it correct position
The air filter is clogged
Clean the air filter as per
instructions in user manual
The temperature or
relative humidity in the
room is too low
It is normal for the
Dehumidifier not to
operate in low humidity or
low temperatures
The Dehumidifier
operates, but reduces the
relative humidity in the
room by small amounts
The room which the
Dehumidifier is operating
in is too large
Recommend using a
Dehumidifier with a larger
capacity
There are too many
sources of humidity
Recommend using a
Dehumidifier with a larger
capacity
The room has too much
ventilation
Reduce the number of
ventilation sources (i.e.
close windows, doors, etc.
SUPPORT AND TECHNICAL ADVICE
PROOF OF PURCHASE
To receive warranty retain receipt as proof of purchase.
TECHNICAL SPECIFICATION
Model No:
GD220
Supply:
220-240VAC 50Hz
Wattage:
260W
Unit Capacity:
12.0L/day max (30
℃
/80%RH)
Tank Capacity:
4.0L
Refrigerant:
R134a
GD275
220-240VAC 50Hz
410W
16.0L /day max (30
℃
/80%RH)
4.0L
R134a
GD280
220-240VAC 50Hz
480W
20.0L /day max (30
℃
/80%RH)
4.0L
R134a
