Trouble Shooting your Dehumidifier
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To receive warranty retain receipt as proof of purchase. (Refer to back of booklet).
Problem
Possible Cause
Solution
The unit doesn't operate
Has the power cord been
disconnected?
Plug the power cord into
the outlet.
Is the tank full indication
lamp blinking? (The tank is
full or in a wrong position.)
Empty the water in the
drainage tank and then
reposition the tank.
Is the temperature of the
room above 35
℃
or below
5
℃
?
The protection device is
activated and the unit
cannot be started.
The dehumidifying
function doesn't work
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the
dehumidifier".
Is the intake duct or
discharge duct obstructed?
Remove the obstruction
from the discharge duct
or intake duct.
No air is discharged
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the
dehumidifier".
Operation is noisy
Is the unit tilted or
unsteady?
Move the unit to a
stable, sturdy location.
Is the air filter clogged?
Clean the air filter as
instructed under
"Cleaning the
dehumidifier".
Goldair Select
– New Zealand
Monday
– Friday 8am-5pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
info@cdb.co.nz
Goldair Select
– Australia
Monday
– Friday 8am-5pm
Phone +61 (0)3 9365 5100
Phone 1300 465 324
info@cdbgoldair.com.au
SUPPORT AND TECHNICAL ADVICE
