Golden Blount EL GRANDE, Installation And Operating Instructions Manual

TROUBLE SHOOTING

With proper installation and maintenance, your new Gas Fireplace should provide 
years of trouble-free service.  If you do experience a problem, refer to the trouble 
shooting guide shown below.  This guide will assist a qualified service person in 
the diagnosis of problems and the corrective action to be taken.

SYMPTOM                                   POSSIBLE CAUSE           CORRECTIVE ACTION

1.  Spark ignitor will not light 

A.  Defective ignitor (no 

1.  Check for spark at            

  pilot after triggering 

  spark at electrode) 

electrode and pilot; if no

spark exist and electrode

wire is properly connected,

replace ignitor.

B.  Defective or misaligned 

1.  Using a match, light

  electrode at pilot (spark 

pilot.  If pilot lights, turn

  at electrode) 

off pilot and trigger the

red button again. If pilot

lights, an improper gas/

air mixture caused the 

bad lighting and a longer

purge period is recom-

mended.  If pilot will not

light - check gap at

electrode and pilot 

should be 1/8 inch to

have a strong spark. If

OK, replace pilot

C. No gas or low gas 

1.  Check remote shut off

  pressure 

valves from fireplace.

Usually there is a valve

near the fireplace and

sometimes there is a

valve near the main. 

There can be more than

one valve between the

fireplace and main.                      

2.  Low pressure can be                                                                                                                                         

caused by a variety of

situations such as a 

bent line, too narrow

diameter of pipe or even

low line pressure.  

Check for kinked lines.

If none, consult with

Plumber or gas supplier.

If L.P. Gas is used you

may be out of fuel.

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IMPORTANT:

 Any safety screen or guard removed for servicing an appliance must be replaced prior to 

operating the appliance.