20
© 2021 United States Stove Company
STOVE FEEDS PELLETS, BUT WILL NOT IGNITE
Possible Causes:
Possible Remedies:
Air damper open too far for ignition.
Push the air damper in closer to the side of the stove for start-up. In
some situations, it may be necessary to have the damper completely
closed for ignition to take place. After there is a flame, the damper can
then be adjusted for the desired feed setting.
Blockage in igniter tube or inlet for igniter
tube.
Find the igniter housing on the backside of the firewall. The air intake
hole is a small hole located on the bottom side of the housing. Make sure
it is clear. Also, look from the front of the stove to make sure there is not
any debris around the igniter element inside of the igniter housing.
The burnpot is not pushed completely to
the rear of the firebox.
Make sure that the air intake collar on the burnpot is touching the rear
wall of the firebox.
Bad igniter element.
Put power directly to the igniter element. Watch the tip of the igniter
from the front of the stove. After about 2 minutes, the tip should glow. If
it does not, the element is bad.
The control board is not sending power to
the igniter.
Check the voltage going to the igniter during startup. It should be a full
current. If the voltage is lower than full current, check the wiring. If the
wiring checks out good, the board is bad.
SMOKE SMELL COMING BACK INTO THE HOME
Possible Causes:
Possible Remedies:
There is a leak in the vent pipe system.
Inspect all vent pipe connections. Make sure they are sealed with RTV
silicone that has a temperature rating of 500°F or higher. Also, seal
joints with UL-181-AP foil tape. Also, make sure the square to round
adapter piece on the combustion blower has been properly sealed with
the same RTV.
The gasket on the combustion blower has
gone bad.
Inspect both gaskets on the combustion blower to make sure they are in
good shape.
CONVECTION BLOWER SHUTS OFF AND COMES BACK ON
Possible Causes:
Possible Remedies:
The convection blower is overheating and
tripping the internal temperature shut-off.
Clean any dust off the windings and fan blades. If clearing the blower
does not help, the blower may be bad.
Circuit board malfunction.
Test the current going to the convection blower. If there is power being
sent to the blower when it is shut off, the control board is fine. If there is
NOT power being sent to the blower when it shuts off during operation,
then you have a bad control board.
TROUBLESHOOTING GUIDE
