Golden Eagle MONROE, Operating & Installation Manual

STOVE SHUTS OFF AND THE # 3 LIGHT FLASHES 

Possible Causes: Possible 

Remedies:

 (Unplug stove first when possible) 

 
1. 

The hopper is out of pellets. 

 
Refill the hopper. 
 

 
2. 

The air damper is too far open for a low feed setting. 

 
If burning on the low setting, you may need to close the damper all the 
way (push the knob in so it touches the side of the stove). 
 

 
3. 

The burnpot is not pushed completely to the rear of the firebox. 

 
Make sure that the air intake collar on the burnpot is touching the rear wall 
of the firebox. 
 

 
4. 

The burnpot holes are blocked. 

 
Remove the burnpot and thoroughly clean it. 
 

 
5. 

The air inlet, the interior chambers, or exhaust system has a partial 
blockage. 

 
Follow all cleaning procedures in the maintenance section of the owner’s 
manual. 
 

 
6. 

The hopper safety switch has failed or hopper is open. 

 
When operating the unit, be sure the hopper lid is closed so that the 
hopper safety switch will activate.  Check the wires leading from the 
hopper safety switch to the control panel and auger motor for secure 
connections.  Use a continuity tester to test the hopper safety switch; 
replace if necessary. 
 

 
7. 

The auger shaft is jammed. 

 
Start by emptying the hopper.  Then remove the auger motor by removing 
the auger pin. Remove the auger shaft inspection plate in the hopper so 
that you can see the auger shaft.  Gently lift the auger shaft straight up so 
that the end of the auger shaft comes up out of the bottom auger bushing.  
Next, remove the two nuts that hold the top auger biscuit in.  Then rotate 
the bottom end of the auger shaft up towards you until you can lift the 
shaft out of the stove.  After you have removed the shaft, inspect it for bent 
flights, burrs, or broken welds.  Remove any foreign material that might 
have caused the jam.  Also, check the auger tube for signs of damage 
such as burrs, rough spots, or grooves cut into the metal that could have 
caused a jam. 
 

 
8. 

The auger motor has failed. 

 
Remove the auger motor from the auger shaft and try to run the unit.  If the 
motor will turn the shaft is jammed on something.  If the motor will not turn, 
the motor is bad. 
 

 
9. 

The Proof of Fire (POF) thermodisk has malfunctioned. 

 
Temporarily bypass the POF thermodisk by disconnecting the two brown 
wires and connecting them with a short piece of wire.  Then plug the stove 
back in.  If the stove comes on and works, you need to replace the POF 
thermodisk.  This is for testing only.  DO NOT LEAVE THE THERMODISC 
BYPASSED.  Your blowers will never shut off and if the fire went out the 
auger will continue to feed pellets until the hopper is empty if you leave the 
POF thermodisk bypassed. 
 

 
10.  The high limit thermodisk has tripped or is defective. 
 

 
Wait for the stove to cool for about 30 - 45 minutes. It should now function 
normally. If not use the owner’s manual to locate the high limit thermodisk. 
To test if the thermodisk is bad, you can bypass it as described previously 
for the POF thermodisk. 
 

 
11.  The fuse on the control board has blown. 
 

 
Remove the control board.  On the back there is one fuse. If it appears to 
be bad, replace it with a 5 Amp 125 Volt fuse.  Plug the stove back in and 
try to run the unit. 
 

 
12.  The control board is not sending power to the POF thermodisk or 

other auger system components. 

 
There should be a 5-volt (approximately) current going to the POF 
thermodisk after the stove has been on for 10 minutes.