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Product Evaluation Request:
Golden Skies R/C Aircraft, Inc. is dedicated to the highest quality products and superior customer
service. GSRC seeks and values our customer’s feed back. It is our customer’s thoughts and ideas that
assist GSRC to achieve continued product and customer service improvements. Help us define what you
want in a ARF kit, manual and customer service.
Please mark all answers your feel are correct or meaningful.
1. What does ARF quality mean to you?
a) Lots of features
b) Superior After-Market Hardware
c) Ease of assembly
d) detailed
manuals w/ many pictures
e) OraCover covering f) Properly fitting Parts g) Repairability
h) Symmetrical, airfoil tail surfaces i) other ____________________________________________
2. What is our Quality worth relative to typical ARF Base Cost?
(Say a 60-size ARF typically costs $250.00)
a) + $5.00
b) + $10.00
c) + $20.00
d) +$30.00
e)+ $35.00
f) other _______
3. What is the extra value of the After-Market Hardware included in the CrossFire ARF?
a) $0
b) + $10.00
c) + $15.00
d) + $ 20.00
e) + $25.00
f) + $30.00
g) + $35.00
4. Was the CrossFire 320E assembly easy?
(Scale of 1 - 10, 1 = easy, 10 = difficult)
Rating: __________, Explain: __________________________________________________________
5. Was the manual clear, easy to follow and in a logical assembly order?
(Scale 1 - 10, same as above)
Rating: _________, Explain: _________________________________________________________
6. Were there any damaged or missing parts? (Yes / No)
If yes, please explain: ________________________________________________________________
7. How is the extra strength designed and manufactured into the CrossFire important to you?
a) Firewall 35 pound static pull strength, Rating (1-10) ______
(1 = not important, 10 = most important)
b) Extra Spar over wing landing gear, Rating (1-10) ______
(1 = not important, 10 = most important)
c) Lite-Ply ribs in the wing gear area,
Rating (1-10) ______
(1 = not important, 10 = most important)
d) 3/16” wire landing gear,
Rating (1-10) ______
(1 = not important, 10 = most important)
e) Steel Control Horns,
Rating (1-10) ______
(1 = not important, 10 = most important)
f) Steel Pull-pull rudder system,
Rating (1-10) ______
(1 = not important, 10 = most important)
g) Rigid fuel tank walls,
Rating (1-10) ______
(1 = not important, 10 = most important)
h) “4-40” push-rod material,
Rating (1-10) ______
(1 = not important, 10 = most important)
i) Steel Clevises w/retainer springs and locknuts, Rating (1-10) ______
(1 = not important, 10 = most important)
j) Solid lite-Ply wing-servo mounts,
Rating (1-10) ______
(1 = not important, 10 = most important)
k) OraCover, re-shrinkable Covering,
Rating (1-10) ______
(1 = not important, 10 = most important)
l) 1/4” x 24 nylon wing bolts,
Rating (1-10) ______
(1 = not important, 10 = most important)
m) Adjustable Engine mount,
Rating (1-10) ______
(1 = not important, 10 = most important)
n) Fiberglass Cowl,
Rating (1-10) ______
(1 = not important, 10 = most important)
8. How are easy-build features included the CrossFire important to you?
a) Precut and installed Canopy,
Rating (1-10) ______
(1 = not important, 10 = most important)
b) Colored, precut and predrilled Cowl,
Rating (1-10) ______
(1 = not important, 10 = most important)
c) Pre-installed Servo Tray,
Rating (1-10) ______
(1 = not important, 10 = most important)
d) Pre-trimmed OraCover material,
Rating (1-10) ______
(1 = not important, 10 = most important)
e) Precut and oriented wing-servo plates,
Rating (1-10) ______
(1 = not important, 10 = most important)
9. Did we meet our goal of making the CrossFire superior to the typical ARF kit by ......?
a) +5% b) +10% c) +15% d) +20% e) +25% f) +30% g) other _______
10. Are you satisfied with the finished CrossFire 320E ARF? Yes / No, Explain:
____________________
_________________________________________________________________________________
