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If a product is damaged or rendered unsafe as a result of its design specifications during
production, this constitutes a manufacturing fault or defect which will be honoured under this
warranty.
4.2. Exclusions damages
4.2.1 Damage through wear and tear
This warranty does not extend to normal wear and tear of the product. This may include, but is not
limited to:
•
Rusting of steel components,
•
UV deterioration of textile components,
•
Stretching of springs,
•
Holes in the Jump Mat (larger than 5mm)
Trampolines will experience wear and tear over time after a certain period of use.
4.2.2. Damage through weather conditions
Damage to the product that results from weather events
– such as rain, wind or sun – are not
covered under warranty.
4.2.3 Damage through improper installation
This warranty does not extend to any failure of the product caused by improper installation not in
accordance with the Goliath Instruction Guide. Consumers must assemble their Goliath product by
following carefully the Installation section of their Instruction Guide.
Furthermore, the warranty does not cover installation provided by any third-party assembly service.
4.2.4 Damage through insufficient care or maintenance
This warranty does not extend to decay of the product caused by poor care or lack of maintenance.
It is essential that consumers regularly check, and follow the advice of, the maintenance section of
their Goliath Instruction Guide to ensure that their product will remain applicable for a possible
warranty claim and last as long as possible.
4.2.5 Damage through inappropriate use
This warranty will be void if the product is used for any other activity besides those for which it was
intended. Goliath products constitute recreational trampolines for domestic use only. Goliath
trampolines are not intended or designed for high level acrobatic activity.
Any evidence that inappropriate actions that have led to product failure will not be covered by the
warranty. Simultaneously, replacement parts or repairs needed to mend such damage will not be
covered under the warranty.
4.2.6. Liability for personal Injury
The warranty does not cover personal injury or losses due to any of the above, nor does it cover
damage due to negligence or accidents.
Goliath will not be liable to the consumer, their dependents or legal representatives for damage to
property, personal injury or death suffered by the consumer and or other third party using the
Goliath product.
4.3 Warranty Claims
If a consumer believes that a Goliath product is faulty or defective, they must discontinue to use the
product and submit a Warranty Claim.
A consumer must not attempt to use a product if any part is faulty or defective, as it may be dangerous.
Any damage that the user causes as a result of using faulty or defective products will lead to voiding of
the warranty.
4.3.1 Making a Warranty Claim
To fulfil a warranty claim, a consumer must submit an online Warranty Claim at the website. For the
avoidance of any doubt, warranty only is valid within Australia.
Submitting the online Warranty Claim form requires the consumer to provide:
