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7

TROUBLESHOOTING - NORMAL OPERATION

The following may occur during the normal operation
of your unit.

1. Unit protection:

Compressor

There is a 3-minute compressor protection delay. Af-
ter the compressor stops operation, it will restart in 3
minutes.

The unit will blow cold air while in the HEAT mode,
when the indoor heat exchanger is in one of the follow-
ing situations and the set temperature has not been
reached:

a. When heating has just started.

b. While defrosting.

c. Low temperature setting.

The indoor or outdoor fan stops running when defrost-
ing (Heating models only).

Defrosting

 (Heating models only)

Frost may accumulate on the outdoor unit during heat
cycle when the outdoor temperature is low and the
humidity is high, resulting in lower heating efficiency
of the unit.  When this happens, the unit will stop heat-
ing operation and begin defrosting automatically.

Defrost time may vary from 4 to 10 minutes, depend-
ing on the outdoor temperature and the amount of frost
buildup on the outdoor unit.

2. A white mist coming out from the indoor unit.

This mist may generate due a large temperature differ-
ence between inlet air and outlet air, while in the COOL
mode in an indoor environment that has a high relative
humidity.

This mist may also be generated due to moisture from
the defrosting process (when the unit restarts in HEAT
mode after defrosting).

3. Faint noises coming from the unit.

A low hissing sound caused when the compressor is
running or has just stopped running.  This is the sound
of the refrigerant flowing or coming to a stop.

A low “squeak”, when the compressor is running or
has just stopped running.  This is caused by heat ex-
pansion and cold contraction of the plastic parts in the
unit, due to temperature changes.

When the unit is first turned on, you may hear the
louver returning to its original position.

4. Dust is blown from the unit.

This is a normal condition when the air conditioner has
not been used for a long time or during the first use of the
unit.

5. An unusual smell comes from the indoor unit.

This is caused by the indoor unit giving off smells ab-
sorbed from building material, furniture or smoke.

6. The air conditioner migrates to FAN ONLY mode from

HEAT or COOL mode.

When the indoor temperature reaches the temperature
setting on the unit, the compressor will stop automati-
cally and the unit turns to FAN only mode.  The com-
pressor will resume when the indoor temperature rises
on COOL mode or falls on HEAT mode to the set point.

7. Dripping water may be generated on the surface of the

indoor unit when cooling in a high, relative humidity set-
ting (relative humidity higher than 80%).  Adjust the hori-
zontal louver to the maximum air outlet position and se-
lect HIGH fan speed.

8. Heating mode

The air conditioner draws in heat from the outdoor unit
and releases it via the indoor unit during heating opera-
tion.  When the outdoor temperature falls, heat drawn in
by the air conditioner decreases accordingly.  At the same
time, heat loading of the air conditioner increases due to
larger difference between indoor and outdoor tempera-
ture.  If a suitable temperature is not achieved by the air
conditioner, use of a supplemental heating device is sug-
gested.

9. Auto-restart function

Power failure during operation will stop the unit completely.
For unit without AUTO-RESTART, the OPERATION indi-
cator on the indoor unit starts flashing, when power is
restored. To resume operation, push the ON/OFF button
on the remote control.

For unit with AUTO-RESTART, the unit will resume auto-
matically with all the previous settings preserved by the
memory function, when power is restored.

10. Lightning or a wireless telephone operating nearby may

cause the unit to malfunction.  Push the ON/OFF button
on the remote control to restart the operation.

Summary of Contents for HG31ES

Page 1: ...E OR SERVICE PROCEDURES IF YOU PERFORM SERVICE ON YOUR OWN PRODUCT YOU ASSUME RESPONSIBILITY FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE WHICH MAY RESULT TO PREVENT THE RISK OF PROPERTY DAMAGE PERSONAL INJURY OR DEATH DO NOT STORE COMBUSTIBLE MATERIALS OR USE GASOLINE OR OTHER FLAMMABLE LIQUIDS OR VAPORS IN THE VICINITY OF THS APPLIANCE TO PREVENT HEAT RELATED ILLNESS OR DEATH DO NOT USE THIS DEVIC...

Page 2: ...nd familiarize yourself with all the features and how they operate INDOOR UNIT defrost auto timer ion Horizontal air flow grille Connecting pipe 6 OUTDOOR UNIT DISPLAY PANEL INDICATOR LIGHTS INDICATOR LIGHTS AUTO Indicator Lighted when the unit is in AUTO operation OPERATION Indicator Lighted when the unit is in operation DIGITAL Display When the air conditioner is in operation the digital display...

Page 3: ...operation Press the manual control button twice within five seconds and the unit will go into COOL operation AUTO COOL Manual Control Button 3 Close the panel to its original position THE MANUAL CONTROL BUTTON IS USED FOR TESTING PURPOSES AND IS ONLY TO BE USED TEMPORARILY To restore remote control operation use the remote control directly AIRFLOWDIRECTIONCONTROL Adjusting the unit s airflow direc...

Page 4: ...automatic and is dependent upon the tempera ture you have selected and the room s temperature The unit will control the room temperature automati cally at approximately the temperature point you se lected If the AUTO mode isn t a comfortable setting for your room you can manually select the desired settings SLEEP Operation When the SLEEP button on the remote control is pressed during Cooling Heati...

Page 5: ...pe unit with a clean soft dry cloth Never use bleach or abrasives on the unit NOTES A cloth dampened with cold water may be used on the indoor unit if it is very dirty Dry with a soft cloth Do not use chemically treated cloths or dusters to clean the unit Do not use benzine thinner polishing powder or simi lar solvents for cleaning These may cause the plas tic surface to crack or warp Water hotter...

Page 6: ...e remote control 3 The outdoor unit requires periodic maintenance and clean ing and should be done by a qualified service technician Contact your dealer or servicer Checks Before Operation HIGH VOLTAGE DISCONNECT ALL POWER BEFORE SERVICING MULTIPLE POWER SOURCES MAY BE PRESENT FAILURE TO DO SO MAY CAUSE PROPERTY DAMAGE PERSONAL INJURY OR DEATH NEVER USE WATER TO CLEAN THE INSIDE OF THE UNIT EXPOSU...

Page 7: ...e louver returning to its original position 4 Dust is blown from the unit This is a normal condition when the air conditioner has not been used for a long time or during the first use of the unit 5 An unusual smell comes from the indoor unit This is caused by the indoor unit giving off smells ab sorbed from building material furniture or smoke 6 The air conditioner migrates to FAN ONLY mode from H...

Page 8: ...e setting is incorrect Fuse blows frequently or circuit breaker trips frequently Water liquid or other foreign objects penetrate the unit The remote control doesn t work or works abnormally If operation indicator or other indicators flash rapidly disconnect the power and then reconnect it Contact service if the rapid flashes continue after restarting If one of the following codes appear on the dis...

Page 9: ...tage of CPC Emitting Signal Transmitting Distance 8m 26 23 F 140 F 5 C 60 C Environment 2 0V Model PERFORMANCE FEATURES 1 Operating Modes AUTO COOL DRY HEAT cooling only model without heat and FAN 2 Timer Setting Function in 24 hours 3 Indoor Setting Temperature range 62 F 86 F 17 C 30 C 4 Full function LCD Liquid Crystal Display REMOTE CONTROL FEATURES O Figure 1 ...

Page 10: ...ime to 0 0 11 SLEEP Button Press this button to go into the Energy Saving operation mode Press again to cancel This func tion can only be used on COOL HEAT and AUTO modes and will maintain the most comfortable temperature for you NOTE While the unit is running under SLEEP operation mode pressing the MODE FAN SPEED or ON OFF button will cancel the SLEEP operation mode 12 TIMER OFF Button Press this...

Page 11: ...Do not dispose batteries as unsorted municipal waste Collection of such waste separately for special treat ment is necessary AUTOMATIC OPERATION Turn on the power The OPERATION indication lamp on the display panel of the indoor unit will begin to flash and will turn off after flashing 6 times 1 Use the MODE button to select AUTO 2 Push the TEMP button to set the desired temperature within a range ...

Page 12: ...adjust the TIMER ON to start the operation B Push the TIMER ON button again to set the time you want to start the operation C Push the TIMER OFF button The remote control will show TIMER OFF the last set time for STOP opera tion and the signal h will be shown on the DIGITAL display area You are now ready to reset the time to STOP operation D Press the TIMER OFF button again to set the time you wan...

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