- Troubleshooting guide
HELP LINE
If you live in Great Britain and you have read these instructions, but there is something about your tele-
vision which you do not understand, you can phone our help line during normal office hours on:
0113 2793520
You cannot book service calls on this number
Please try checking through the guide below before calling a service engineer.
ENGLISH - 21
Symptoms
• No sound
• Crackling noises or distorted
sound.
• Grainy (snowy) picture
• Extra outlines on objects in the
picture (ghosts).
• Spots or streaks on the picture.
Possible causes
• The volume is set to minimum.
• The mute is switched on.
• Interference from cars,
fluorescent lights, a video
recorder, a radio broadcast, a
personal computer or other
electrical equipment.
• The outside aerial has moved,
or is damaged or has been
disconnected.
• Your video recorder could be
faulty.
• Transmitter trouble.
• Aerial needs repair or
adjustment.
• The aerial is receiving reflected
signals from hills or buildings.
• Interference from electric
motors, motor vehicles, welding
equipment, neon signs, radar
installations and so on.
What to do
• Turn the volume up.
• Press the mute button to
release 'mute'.
• Turn off one piece of equipment
at a time to see if the interference
clears.
• If you have a video recorder try
plugging the aerial directly into
the television. If the fault clears,
the video recorder is probably
faulty.
• Have your aerial system
checked or change its position of
it is a portable aerial.
• Try to tune in a better quality
signal from the same television
station.
• Try to tune in a better quality
signal from the same television
station.
• Move the interfering equipment
further away or, if possible, turn
it off.
• Have your aerial system
checked.
PICTURE
SOUND
Testo del man. SWING (UK) 14-10-2002 9:41 Pagina 21
