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8 Help and Support
8.1 Troubleshooting
Problem
What to do
No power
Check the mains power plug
connection at the wall socket and
ensure that it is switched on.
If you are using the internal battery,
it may need to be recharged. Please
check section 3.1 for recharging the
internal battery.
Check that the DVD player is not in
Standby mode.
The LED on the front of the DVD
Player will be green when the product
is powered on and red in Standby
mode.
No picture and/or No sound
Check that the display has not been
turned off. Press the LCD ON/OFF
button on the remote control.
Check that the DVD Player is not
Muted.
Increase the volume on the DVD
Player and on the TV (if connected).
Check that a non-compatible DTS
audio track has not been selected.
Press the AUDIO button repeatedly
to cycle through the available audio
options.
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