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TROUBLESHOOTING GUIDE
Please check through the guide below before you call the store where you bought this unit. You can also
phone our technical help line during normal office hours on 0113 2793520. (Calls are charged at
standard rate.) Service calls cannot be booked on this number.
SYMPTOMS
The TV/DVD Combi
seems ‘dead’-no lights
come on and nothing
works.
Main power switch is off.
Check the power switches on the
television and on the plug.
TV station experiencing problems.
Try another program.
Possible local interference.
Try another program.
TV station experiencing problems.
Poor or no picture.
Check for source of reception
disturbance.
Poor or no sound.
Try another program.
POSSIBLE CAUSE
POSSIBLE SOLUTIONS
Antenna connector is not
connected or possible local
interference.
Check for source of reception
disturbance. Try fine tuning.
Check VHF/UHF antenna,
reposition or rotate antenna.
Poor or no colour.
TV station experiencing problems.
Possible local interference.
Mute button was pressed.
Press the MUTE button again.
Picture control is not adjusted.
Check picture control
adjustments.
Main supply is missing.
Are some other pieces of
equipment not working? Check the
fuse or circuit breaker in your main
fuse box.
The fuse in the plug has blown.
Check for a possible cause of
fuse failure before you replace it.
If it blows again, call a service
center.
Electrical disturbance.
Disconnect mains supply for a
few minutes, then re-connect
and try again.
Volume is set to minimum.
Turn the volume up.
POWER
TV BROADCAST RECEPTION
TV shuts off
TV station stopped broadcasting.
Tune new program.
Sleep timer was set.
Set sleep timer to “0”.
Screen shows 'locked'
Channel lock is set.
Ask the password holder to unlock
the unit.