Download the Jamboard companion app for your phone, it
will allow you to create new jam files. Move content between
your personal Drive and the physical Jamboard and:
connect with nearby Jamboards
insert your files from Drive
access your jams later
Download on phone & tablet:
Android
version via the Play Store.
iOS
version via the App Store.
You can also use jamboard.google.com
to create and access your jams.
No stylus? To use your finger to draw, disable finger
erase (menu > settings > finger erasing).
Black screen? If touch doesn’t wake up the board,
make sure that it is connected to a power outlet and
try the power button ( ) on the lower right hand
side on the back of the board.
No sound? Too loud? The volume controls are right
above the power button on the lower right hand side
on the back of the board.
Can’t find “Nearby Boards” on mobile? Make sure
you have Bluetooth on and location permissions
enabled.
Still no luck? Contact your G Suite for Education
administrator and report the issue.
Clean the screen with the
microfiber cloth or eraser
After regular use, the Jamboard
screen can become dirty which
can distort touch recognition.
IMPORTANT: Do not use any
liquid cleaners on the surface
of the device.
Look for the icon in the left-
hand menu. Please include
logs and a screenshot of your
board to assist our team with
troubleshooting.
Device cleaning
In-App feedback
Basic troubleshooting
Getting started with the Jamboard App
