TroUblesHooTING
76
SafeGait 360° Balance and Mobility Trainer |
Instructions for Use | SG360-IFU-004 Rev B
Troubleshooting - Error Codes
error code
cause
corrective action
213
Both the positive and negative
limit switch are engaged.
Call Gorbel® (both the limit switches horizontal or
vertical are engaged simultaneously)
216
Excessive force on Loadcell
(Negative)
Call Gorbel® (Loadcell needs to be checked)
217
Excessive force on Loadcell
(Positive)
Call Gorbel® (Loadcell needs to be checked)
10250
Wifi Connection fails
Call Gorbel® (reset wireless router, kiosk and device)
10116
Changing actuator mode too
quickly
From the ERROR screen, touch RESET. Begin or resume
task. If error persists, call Gorbel®
10117
Starting and stopping actuator
suddenly
From the ERROR screen, touch RESET. Begin or resume
task. If error persists, call Gorbel®
10118
The horizontal loadcell signal
is not in neutral position when
BWS is applied
Center the patient directly under the actuator. From the
ERROR screen, touch RESET. Begin or resume task. If
error persists, call Gorbel®
10119
The vertical LC signal is nega-
tive when BWS is applied
Ensure that patient is in the harness and attached to the
actuator via the spreader bar. From the ERROR screen,
touch RESET. Begin or resume task. If error persists, call
Gorbel® (May indicated unpowered or unresponsive
load cell.)
10151
Overload, underload or no
load detected when entering
BWS mode
Ensure patient is in the harness and attached to the
spreader bar on the actuator. Center the patient directly
under the actuator. Ensure that no extra load is being
applied on the strap. From the ERROR screen, touch
RESET. Begin or resume task. If error persists, call
Gorbel®
caUTIoN:
Operating SafeGait while an error or warning code is indicated may result
in injury. Contact Gorbel Medical with an inquiry if any error or warning cannot be
dismissed.