IMPORTANT – PLEASE READ
As fresh lumber acclimates to its new environment, the natural tendencies of the tree
can show itself in the form of checks, or “cracks” in the lumber. In almost all cases this is
normal and it will not affect the structural integrity of your play set.
Cosmetic defects that do not affect the structural integrity of the product, or natural
defects of wood such as warping, checking or any other physical properties of wood that
do not present a safety hazard, are not covered by this warranty. Defects that develop
because the product is exposed to extreme climate conditions are not covered by this
warranty. Defects that develop as a result of faulty or improper installation of the product
are also not covered by this warranty.
Most cracks are not warrantable, however if you believe that the integrity of your
play set is compromised by this natural occurrence, please follow the warranty claim
procedure found at
www.gorillaplaysets.com. Click on the “Customer Care” tab on the left hand side of the
page, then click on “Warranty Claim” and follow the instructions.
We appreciate your purchase and know that you will enjoy your play system for many
years to come.
IF YOU HAVE MISSING OR DAMAGED PARTS OR NEED ASSISTANCE
ASSEMBLING, PLEASE CALL Gorilla Playsets
TM
MANUFACTURING DIRECT.
(800) 882-0272 FACTORY HOURS – MON.–FRI., 8AM-5PM EST DO NOT RETURN
THIS PRODUCT TO THE RETAILER OR CONTACT THE RETAILER DIRECT.
THE RETAILER DOES NOT STOCK COMPONENTS. PLEASE RETAIN THESE
INSTRUCTIONS FOR FUTURE REFERENCE. KEEP THEM IN A SAFE PLACE
WHERE YOU CAN REFER TO THEM AS NEEDED.
CONTACT INFO:
Gorilla Playsets
190 Etowah Industrial Court
Canton, GA 30114
Tel. (800) 882-0272
Fax. (678) 880-3329
custsrv@gorillaplaysets.com
Check for revised instructions at
www.gorillaplaysets.com/category-s/92.ht
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