29
EN
Troubleshooting
If the device stops working properly,
fi
rst check whether you are able to correct the prob-
lem yourself.
Do not attempt to repair a defective electrical device yourself!
Problem
Possible cause/solution
The device does
not work. (Noth-
ing is shown on the
display.)
• The mains plug is not inserted correctly in the plug socket.
• Is the plug socket defective? Try another socket.
• Check the fuse of your mains connection.
The
fi
lter holder over-
fl
ows or the device
brews very slowly.
• There is too much coffee powder in the
fi
lter.
• The coffee powder is too
fi
nely ground.
• The
fi
lter or
fi
lter holder is not inserted correctly.
• The
fi
lter paper bag is not suitable for the device.
• The coffee outlet is blocked. Clean the
fi
lter holder.
• The jug is not positioned correctly on the hotplate.
• The device needs to be descaled (see the “Cleaning and
Descaling” chapter).
The coffee jug over-
fl
ows.
• The water tank is over
fi
lled. Note the
MAX
marking in the
water tank.
The device does not
brew any coffee.
• The
fi
lter paper bag does not have any coffee in it.
• The
fi
lter paper bag is not inserted correctly.
• Is the water tank empty?
• Has the device overheated? Wait for a few minutes be-
tween brews until the device has cooled down before you
use it again.
The coffee does not
taste very good.
• The device needs to be cleaned or descaled (see the
“Cleaning and Descaling” chapter).
• The coffee powder is too coarsely or too
fi
nely ground.
• The ratio between the amount of coffee powder and water
is not correct.
• Poor quality of the coffee powder or water.
Error message
FIL H2O
on the
display.
• The hot water tank is empty and needs to be topped up.
Water emerges from
the bottom of the
device.
• The seal plug of the hot water tank is not inserted correctly.
Correct this.
Timer: The device
does not start at the
set time.
• Is the timer activated? (See the "Timer Function" chapter)
• Did you note the difference between
AM
and
PM
when
setting the time?
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