29
EN
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem
yourself.
Do not attempt to repair a defective electrical device yourself!
Problem
Possible cause
Fix
Nothing appears on
the display (
A
).
The mains plug is not in-
serted correctly in the socket.
Insert the mains plug.
The socket is defective.
Try another
socket.
No mains voltage is present.
Check the fuse of the mains
connection.
The device has overheated.
Wait until it has cooled down,
fi
ll the water container (
1
) with
water and try again.
The display is defective.
Contact our customer service
department.
The fuse in the fuse
box is triggered.
Too many devices connected
to the same circuit.
Reduce the number of de-
vices in the circuit.
No error can be identi
fi
ed.
Contact our customer service
department.
Water runs out of the
device.
There is too much water in
the water container (
1
).
Do not over
fi
ll the water
container!
The meat is under-
cooked.
The cooking temperature was
set too low.
Increase the cooking tem-
perature.
The cooking time was too
short.
Extend the cooking time.
Device switches off
before the operating
time has expired.
There is no water or the
water level is below the
MIN
mark (
8
) in the water con-
tainer.
Top up the water container
with suf
fi
cient water.
Although the cook-
ing operation should
already have been
completed, the set
operating time has
not yet expired.
Was the current supply inter-
rupted by a a power outage,
for example?
The device saves its settings
for up to 2 hours, even if it is
separated from the current
supply.