31
EN
Troubleshooting
If the device does not work properly, fi rst check whether you are able to rectify the prob-
lem yourself. If the problem cannot be solved with the steps listed, contact the customer
service department.
Do not attempt to repair an electrical device yourself!
Problem
Possible cause
Fix
The device does not
work.
The mains plug is not in-
serted correctly in the plug
socket.
Correct the fi t of the mains
plug.
The plug socket is defective.
Try another plug
socket.
There is no mains voltage.
Check the fuse of the mains
connection.
The fuse in the fuse
box is triggered.
Too many devices connected
to the same circuit.
Reduce the number of devic-
es in the circuit.
The drawer (
7
) can-
not be inserted into
the device.
The drawer is overfi lled.
It should be no more than 2/3
full with food.
The food has not
been evenly cooked
or is not fully cooked.
The food was not cut up into
pieces of equal size.
Make sure that all of the
pieces of food which you cut
up small are of roughly the
same size.
The drawer is overfi lled.
It should be no more than 2/3
full with food.
The pieces of food have not
been separated well enough.
With some food, it is advisable
to mix the food around from
time to time.
The selected temperature is
too low.
Increase the temperature.
The cooking time is too short. Increase the cooking time.
The food is burnt.
The selected temperature is
too high.
Reduce the temperature.
The cooking time is too long.
Reduce the cooking time.
