TROUBLESHOOTING,
W
ARRANTY AND
SERVICE
WARRANTY & SERVICE
This Limited Warranty is for one full year from the date of purchase. It is
applicable to the original purchaser only and is not transferable to a third party
user. Repair or replacement of defective parts is solely at the seller’s discretion.
In the event that repair isn’t possible, the seller will replace the product/part. If
the cash value of the product or component returned.
Product defects not covered under the Warranty provisions include normal wear
and damage incurred from use or accidental negligence, misuse of instruction
is not liable for any incidental or consequential damages incurred by such
circumstances.
For Customer Service or
q
uestions, Please call: 888-552-0033
www.gourmia.com
TROUBLESHOOTING
DISPOSAL OF THE DEVICE
PROTECTION OF THE ENVIRONMENT
At the end of the life of your product, it should go to a specially adapted
waste-recycling center.
ENVIRONMENT PROTECTION FIRST
1. The symbol on the product or on its packaging indicates that this
product may not be treated as household waste. Instead it should be handed
over to the applicable. Collection point for the recycling of electrical and
electronic equipment.
2. By ensuring this product is disposed of correctly, you will help prevent
potential negative consequences for the environment and human health, which
could otherwise be caused by inappropriate waste handling of this product .For
more detailed information about the recycling of this product, Please contact
your local council office or your household waste disposal service.
The indicator light will illuminate,
but espresso does not flow.
No function.
The Espresso coffee nozzle (J) is clogged.
To clean, follow the instructions in the
cleaning section. The loaded capsule can be
damaged,try with a new capsule.
Make sure, that lever (A) is closed.
The capsule container (H) may be full and
should be removed from the unit for at least
5 seconds to reset the counter and empty
the used capsules.
Make sure the power cord is properly
inserted into the unit and wall outlet and the
On/Off button (E) on the left of the machine
is tuned “ON”.
Water under the machine.
The machine is whistling quietly.
Make sure that the water tank (C) is installed
correctly. CAUTION: When refilling the water
tank (C), always turn off the power, and then
remove the tank and fill it. Otherwise water
will leak from the back of the unit.
This is not a fault, but normal setting of the
pressure control valve.
Produced little coffee or no Crema.
After brew several times
There is no milk foam , only hot milk
Coffee has natural occurring oils which may clog
the espresso nozzle (J). To clean, regularly run a
brew cycle with water only. Please clean the frother
pin (C) or clean all frother parts according to page
11. Make sure the milk is cool milk about 5°.
The water does not flow through
the espresso dispensing nozzle (J).
Coffee has natural occurring oils which may clog
the espresso nozzle (J). To clean, regularly run a
brew cycle with water only.
The brew button (N+O+q+P) starts
flashing for a long time. When is the
machine ready for use?
The machine takes approximately 65
seconds to heat up.
The capsule does not fall automatically
into the capsule container (H), when I
open the lever (A).
The capsule container (H) may be full. Please
empty it or make sure the capsule lever (A) is
fully open.
The capsule does not insert correctly.
The capsule container (H) may be full. Please
empty it or make sure the capsule lever (A) is
fully open.
Machine beeps and all brew buttons
(N,O & P) lights are flashing.
Missing water tank (C) or no water is in the water
tank . Make sure the water tank is properly
inserted and filled to a minimum of 100 ml.
What happens if another key is pressed
during distribution of the brew cycle?
Coffee distribution is interrupted in advance.
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