❹
❸
Some LED beads don’t light up.
Please contact Govee support team in time for return.
a.
b.
Pull out every connective part of the strip lights and firmly
re-connect them.
Tap On/Off button on the control box or app to check whether
it is a strip quality issue.
The strip lights don't work.
a.
b.
c.
d.
e.
f.
❷
The strip lights don’t match the same color.
Make sure the strip lights have been connected to the control box.
Do not connect different sets of strip lights.
Firmly re-connect the control box to the strip lights.
Please use the adapter provided.
Make sure the pin connector aligns to pin holes while splicing up
strip lights.
Press R, G and B buttons on the remote control to check
whether RGB LEDs work well.
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