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Frequently Asked Questions
Antenna
Q:
Are the antennas interchangeable between the 3100, 3400 and 3500 product lines?
A:
No.
Q:
Can the glass mount antenna be installed in the A-Pillar?
A:
No, the glass mount antenna is designed so that it will only function properly with a
clear view of the sky which is best achieved by placing it on the glass windshield.
Q:
I need to do a unit transfer. Can I re-use the antenna? How do I remove it from the glass?
A:
No, you cannot re-use the antenna on another vehicle. The adhesive on the antenna is
one-time use only and will not function properly after it is removed.
* Re-installation kits are available - contact us for more information.
Instructions for Antenna Removal
Because of the strength of the antenna adhesive, use a razor or Goo Gone (a household
solvent) for removal.
1. To remove the antenna with a razor, peel a small section of the antenna off of the
glass and slide the razor between the glass and the antenna.
2. Using a sawing motion, carefully remove the antenna from the glass and discard.