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Troubleshooting 

18

3A0705B

Troubleshooting

Check everything in this Troubleshooting Table before 
you bring the sprayer to an authorized service center.

Problem

Cause

Solution

Sprayer makes no sound when 
trigger is pulled

Trigger is locked.

Disengage trigger lock. See page 6.

Status Indicator Light is solid RED 
when triggering, indicating that the 
battery charge is low.

Replace with charged battery and 
place old battery in charger.

Status Indicator Light is flashing RED 
when triggering, indicating that the 
battery is too hot to operate.

Allow battery to cool.

Status Indicator Light does not light 
when sprayer is triggered.

Battery is not installed or is 
damaged.

Sprayer makes sound but no material 
is sprayed when trigger is pulled

Sprayer is not primed.

Prime the pump. See 

Starting a new 

Job (or Refilling the Cup)

, page 10.

Prime/relief valve is in UP position.

Pull valve DOWN to spray position.

Suction Tube is missing or improperly 
installed.

Make sure Suction Tube is properly 
installed.

Inlet valve is stuck from material 
residue left in sprayer.

Use a pencil or thin rod to lightly push 
on inlet valve to make sure it moves 
up and down freely. See 

Starting a 

new Job (or Refilling the Cup)

page 10.

Tip is not in SPRAY position.

Turn tip to SPRAY position.

Tip is clogged.

See 

Unclogging Tip/Guard 

Assembly

, page 13.

Suction Tube screen is clogged.

See 

Shutdown and Cleaning

, page 

14. 

Sprayer has been tilted too far and 
suction tube has lost contact with 
material.

Make sure cup is filled with material. 
Do not tilt the cup too far. Prime the 
pump. See 

Starting a new Job (or 

Refilling the Cup)

, page 10.

No or low material in cup.

Refill cup with material.

Tip filter is clogged.

Remove and clean tip filter. See 

Unclogging Tip/Guard Assembly

page 13.

Fine Finish Optimizer is installed 
while using an incompatible material.

Make sure compatible material is 
being used. See 

Reversible Tip 

Selection Chart

, page 11.

Suction Tube o-rings are damaged or 
missing.

Replace Suction Tube and o-rings.

Sprayer has reached maximum life.

Replace sprayer.

Material is leaking from hole in front 
of sprayer.

Replace sprayer.

Summary of Contents for TrueCoat Plus

Page 1: ...s with flash point greater than 100 F 38 C Do not use materials which state FLAMMABLE on the packaging For more information about your material request MSDS from distributor or retailer Use oil based material outdoors or in a well ventilated indoor area with a flow of fresh air Spraying certain materials may cause static build up in the sprayer that can result in static shock to the user If this o...

Page 2: ...fore using this equipment be sure to read and follow the information on your container label and ask for a Material Safety Data Sheet MSDS The container label and MSDS will explain the contents of the material and the specific precautions related to it Paints coatings and clean up materials generally fit into one of the following 3 basic categories WATER BASED The container label should indicate t...

Page 3: ...er s safety instructions Fire extinguisher equipment shall be present and working SKIN INJECTION HAZARD High pressure spray is able to inject toxins into the body and cause serious bodily injury In the event that injection occurs get immediate surgical treatment Do not aim the sprayer at or spray any person or animal Keep hands and other body parts away from the discharge For example do not try to...

Page 4: ...pressurized equipment can cause serious chemical reaction and equipment rupture Failure to follow this warning can result in death serious injury or property damage Do not use 1 1 1 trichloroethane methylene chloride other halogenated hydrocarbon solvents or fluids containing such solvents Many other fluids may contain chemicals that can react with aluminum Contact your material supplier for compa...

Page 5: ... Tip Guard Assembly 311 515 included D Tip Filter Reverse Threaded E Suction Tube F Pump Armor Concentrate 4 oz G Fine Finish Optimizer with Storage Cleaning Tool H Material Cup Cover and Seal J Material Cup 32 oz K Prime Relief Valve M Lithium Ion Premium Power Battery Charger N Material Cup Liners 3 included P Lithium Ion Premium Power Battery 2 included R Battery Release Button S Battery Status...

Page 6: ...ernal pressure of 2 000 psi during use Follow this Pressure Relief Procedure whenever you stop spraying and before cleaning checking servicing or transporting equipment to prevent serious injury Always engage the trigger lock when you stop spraying to prevent the sprayer from being triggered accidentally by hand or if dropped or bumped i14994 ti14999a ti14994a Trigger Locked Trigger Unlocked ti149...

Page 7: ...s Indicator Lights Sprayer Status Indicator NOTE The indicator light is only visible when sprayer trigger is engaged You must squeeze and hold the trigger to see the Sprayer Status Indicator Batteries may leak explode cause burns or cause an explosion if mishandled ti14990 To reduce the risk of electric shock only use Graco batteries with the Graco charger Do not insert any foreign objects into th...

Page 8: ...e materials with flash point greater than 100 F 38 C Do not use materials which state FLAMMABLE on the packaging For more informa tion about your material request MSDS from distribu tor or retailer Spraying certain materials may cause static build up in the sprayer that can result in static shock to the user If this occurs first ensure the mate rial has a flash point greater than 100 F 38 C and do...

Page 9: ... spray position 4 Reverse spray tip to UNCLOG position and trigger sprayer into a waste area 5 Engage trigger lock and put prime relief valve UP to release pressure 6 Unscrew and remove material cup 7 Disengage trigger lock put prime relief valve DOWN hold sprayer slightly above material cup and pull trigger to discharge fluid from pump 8 Discard material in cup NOTE If the sprayer is angled or ti...

Page 10: ...ttern You are now ready to spray If the sprayer does NOT spray see Inlet Valve Cleaning page 21 Use only water based or oil based mineral spirit type materials with flash point greater than 100 F 38 C Do not use materials which state FLAMMABLE on the packaging For more informa tion about your material request MSDS from distribu tor or retailer Spraying certain materials may cause static build up i...

Page 11: ...sembly onto sprayer Tighten retaining nut until completely engaged with sprayer If Tip Guard Assembly is not fully tightened poor spray results and possible damage to the sprayer could occur MATERIALS Thin Medium Heavy Thin stains semi transparent stains Enamels solid stains thin latex Heavy latex 311 315 515 517 Install Fine Finish Optimizer see page 8 ti14999a ti14994a ti14775a NOTICE Make sure ...

Page 12: ...ur arm to keep the sprayer pointed straight Tilting the sprayer or spraying at an angle causes an uneven finish NOTE How fast you move the sprayer will affect spray application If material is pulsating you are moving too fast If material drips you are moving too slow See Trouble shooting page 18 Triggering Sprayer Pull trigger after starting stroke Release trigger before end of stroke Sprayer must...

Page 13: ...rime relief valve DOWN to spray position and resume spraying 6 If tip is still clogged you may have to repeat steps 1 5 and rotate the tip from SPRAY to UNCLOG several times Repeat step 1 to release pressure remove and clean filter or replace with new tip assembly NOTE Filter assembly is reverse threaded Turn left or counter clockwise to install Turn right or clockwise to remove 7 If obstruction i...

Page 14: ...r more information about your material request MSDS from distributor or retailer Spraying certain materials may cause static build up in the sprayer that can result in static shock to the user If this occurs first ensure the material has a flash point greater than 100 F 38 C and does not state that it is FLAMMABLE anywhere on the package If still feeling a static shock the material likely contains...

Page 15: ...eded 13 Replace tip assembly 14 If you used the Fine Finish Optimizer remove and clean optimizer with water or flushing fluid and a brush Reconnect intake tube Cleaning Sprayer Exterior Wipe paint off outside of sprayer using a soft cloth moistened with water or flushing fluid Do NOT submerge the sprayer Tips Tips will require replacement depending on abrasiveness of paint Do not spray with worn t...

Page 16: ...aim sprayer into waste area Pull trigger for 1 2 seconds 4 Properly dispose of used Pump Armor mixture from material cup and rinse cup with water 5 Store sprayer indoors in a cool dry place Store in an upright position only NOTICE Failure to store with sprayer with Pump Armor will result in operational problems the next time you spray Always circulate Pump Armor through the sprayer after cleaning ...

Page 17: ...Pack 4 243103 Pump Armor 32 oz 5 24F042 Storage Case 6 Tip Guard Assembly NAR311 311 NAR315 315 XWD515 515 XWD517 517 7 Tip Filter 24E376 Kit 1 pack 24F039 Kit 3 pack 8 24F076 Suction Tube with screen and o rings 9 16D558 Lithium Ion Premium Power Battery 10 16E403 Sprayer Cup Seal 11 16C650 Material Cup Seal 12 16D559 Lithium Ion Battery Charger 13 24E374 Material Cup 32 oz cover and seal 14 24E3...

Page 18: ...Make sure Suction Tube is properly installed Inlet valve is stuck from material residue left in sprayer Use a pencil or thin rod to lightly push on inlet valve to make sure it moves up and down freely See Starting a new Job or Refilling the Cup page 10 Tip is not in SPRAY position Turn tip to SPRAY position Tip is clogged See Unclogging Tip Guard Assembly page 13 Suction Tube screen is clogged See...

Page 19: ... battery is inserted Damaged battery Replace battery Problem Cause Solution Problem Cause Solution Spray pattern is pulsating Fine Finish Optimizer is installed while using an incompatible material Operator is moving too fast while spraying Make sure material is compatible See Reversible Tip Selection Chart page 11 Slow speed of movement Spray pattern has tails Fine Finish Optimizer is installed w...

Page 20: ... end Excess material has accumulated on Spray Tip Guard Assembly Tip filter is partially clogged Tip Guard Assembly not threaded com pletely onto sprayer Seat is worn See Shutdown and Cleaning page 14 Clean or replace filter See page 13 See Install Tip Guard Assembly page 11 Replace Spray tip Tip continues to drip or ooze material after trigger is released Sprayer is worn out Replace sprayer Spray...

Page 21: ...ean spring a o ring c and top of inlet fitting d Installation NOTE Before installing make sure o ring c is installed on inlet valve b 1 Place inlet valve b with spring a on top of inlet fit ting d Push inlet fitting up into pump cavity 2 Hold inlet in place and turn sprayer upside down Remove inlet fitting and visually check to see that inlet valve has seated correctly 3 Replace inlet fitting and ...

Page 22: ...ty non condensing Sound Pressure Level 79 5 dBa for sound power level add 11 dBa Vibration Level Acceleration Less than 2 5 m s2 8 2 feet s2 Charger Charging Time 45 75 minutes Power Source 120 VAC Battery Voltage 18 VDC Lithium Ion Capacity 2 4 Ah 43 2 Wh Pump damage will occur if fluid freezes in pump Damage to plastic parts may result if impact occurs in low temperature conditions Changes in pa...

Page 23: ...Notes 3A0705B 23 Notes ...

Page 24: ...reasonable charge which charges may include the costs of parts labor and transportation THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE Graco s sole obligation and buyer s sole remedy for any breach of warranty shall be as set forth above The buyer agrees th...

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