21
GB
1. SBM group offers the 2-year warranty from the date of sale
for all its products. Professional and commercial tools are not
covered by the warranty. Repair is only available for a fee in this
case.
2. Non-commercial use of the tools imposes limitations on the
duration of its operation and restricts the intended usage to
household purposes only. The continuous operating time should
not exceed 40 hours. In addition, 10-15 minute breaks are to
be made after every 15 minutes of continuous operation. Ignor-
ing this condition when using the tools is a violation of the good
operating practice (this provision does not apply to pumps, gen-
erators, chargers and similar equipment). Subject to the above
mentioned condition, the service life of the tools is 7 years.
When you purchase a tool, a warranty card is issued (
fi
elds with
a date of sale, model, and serial number are mandatory, other
fi
elds can also be completed). Please keep the card together
with the sales receipt during the entire warranty period for pres-
entation at the service centre.
Electric tools are only accepted for warranty repairs when as-
sembled with all removable devices and their fastening elements
(bus bars, saw blades, chains, knives, trimmer heads, injectors,
sprockets, bolts, nuts, and mounting
fl
anges) in working condi-
tion.
3. The warranty period is extended up to 3-5 years*, provided
the owner registers the electric power tool within 2 weeks after
the purchase date. The extended warranty does not cover re-
chargeable tools, battery chargers, and supplied accessories.
Registration is only possible online at www.sbm-group.com.
Please print the registration certi
fi
cate at the time of registra-
tion. The certi
fi
cate is the only con
fi
rmation of the fact of reg-
istration. The registration certi
fi
cate should be presented at
the service centre together with the warranty card and sales
receipt.
4. The following malfunctions are eliminated free of charge dur-
ing the warranty period:
●
Damage to the instrument, caused by the use of low-quality
materials
●
Assembly defects due to the fault of the manufacturer.
5. The warranty does not cover:
●
Malfunctions of the tools caused by the failure to comply with
the operating instructions.
●
Mechanical damage (cracks, chips, mechanical damage to
power cords, mechanical damage to the enclosure, etc.),
damage caused by exposure to aggressive environments and
high temperatures, damage induced by the ingress of liquids
or foreign matter into ventilation grids of the electric tools, as
well as damage due to improper storage (corrosion of metal
parts, etc.).
●
Tools with defects which were caused by an overload (si-
multaneous failure of the rotor and stator), improper use (us-
age of blunt, unsuitable, unbalanced, or improperly chosen
replacement devices), lack of maintenance or care, and use
of the tools for purposes other than the intended purpose
(for example, for processing of materials for which the tool
is not intended, etc.), as well as by the instability of electric
power supply, exceeding the standards set by EN 61000-3-2,
EN 61000-3-3. Among others, undeniable signs of an over-
load include: changes in appearance, deformation or melting
of parts and components of the product, darkening or charring
of wire insulation under high temperatures.
●
Wear parts and materials (carbon brushes, belts, rubber
gaskets, seals, guards, platforms, bus bars, gears, bearings,
hubs, coil heaters, pulleys, rollers, rods, lock buttons, etc.),
components (gears, shafts, bearings, rods, rollers, etc.) sub-
ject to deterioration due to lubrication wear-out, as well as
replacement devices (drill chucks, SDS cartridges, platforms,
collets, bus bars,
fl
exible shafts, batteries, battery chargers,
etc.) and supplies (knives, saws, abrasives, saw blades, drill
bits, drills, lubrication, etc.), except in cases of mechanical
damage of the above mentioned products due to failures of
the electric tool which are covered by this warranty.
●
Natural wear of the tool, its parts and components (wearing
out of the resource, severe internal or external contamination,
wearing out of the lubrication).
●
Tools that were unsealed or repaired during the warranty pe-
riod by persons or organizations who are not legally author-
ized to perform these activities.
●
Tools with removed, erased, worn out or changed serial num-
bers, including cases when the data of the electric tool does
not match the data of the warranty card.
●
Preventive maintenance of the electric tools, for example,
cleaning, washing, lubrication.
6. Do not operate electric tools exhibiting failure symptoms (high
arcing, smell of burning, increased noise, severe vibration, un-
even rotation, loss of power). Do not use the electric tools if there
is any mechanical damage to the power cord (cracks, chips,
tears, binds), AC plug, or the enclosure of the tool.
7. During the warranty period, faulty parts and components of
the instrument are repaired or replaced free of charge. The Serv-
ice Centre reserves the right to decide whether such parts and
components are to be replaced or repaired.
If a failure or malfunction is recognized by SBM group as a war-
ranty case, then it can be removed according to our own choice
by repair or replacement of the defective tool. Replaced tools
and parts become the property of the Service Centre of SBM
group.
8. GUIDELINES FOR THE PREVENTIVE MAINTENANCE OF
ELECTRIC TOOLS
Regular preventive maintenance (cleaning, washing, relubrica-
tion of bearings and gearbox, replacement of fast wearing parts)
is recommended for the tools. Maintenance ensures perfect op-
eration of the electric tool during its entire service life cycle. The
frequency of preventive maintenance at rated load is determined
according to the natural wear of carbon brushes. Maintenance
work is charged according to the price list of the service centre.
Any failures covered by the warranty and detected in the course
of maintenance are repaired free of charge. Warranted failures,
which are detected by the diagnostics, are eliminated as agreed
by the parties according to the routine procedure.
Preventive maintenance does not extend the duration of the war-
ranty period.
Other claims, except for the above mentioned right for free reme-
dial measures, are not covered by this warranty.
9. This warranty does not affect other legal consumer rights
granted by the applicable laws.
* Depending on the model.
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