Customer service department
If your Graef unit has a defect, please contact
your dealer or the Graef customer service
department.
Disposal
At the end of its service life, this product
cannot be disposed of in normal domestic waste
but has to be disposed of at a collection point
for recycling electonic household waste. The
symbol on the product and in the operating
instructions point out to this fact. Reuse the
materials according to their marking. By reusing,
recycling or other applying other forms of use of
old units, you render an important contribution
to the protection of our environment. Please
ask your municipal administration for the
disposal point.
3 year motor guarantee
For this product we assume an additional
guarantee on the motor of 36 months beginning
with the date of sale. Your legal warranty
claim in conformity with Section 439 ff. of The
German Civil Code E shall be unaffected by this
regulation. The guarantee does not cover any
damage which is caused by incorrect handling
or use as well as defects which only slightly
influence the function or the value of the unit.
Moreover, transport damage provided we are not
responsible shall be excluded from the claims
under guarantee. Guarantee shall be ruled out
for damage, the repair of which has not been
carried out by us or one of our represenations.
In case of justified complaints, we shall repair
the defective product or replace it by a product
without defects at our discretion.
