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Question:
No, your gas grill is manufactured to exact specifications
and is certified for LPG (Liquid Propane Gas) or NG
(Natural Gas) only. For your safety, a conversion kit is not
available for this model, nor will we sell or otherwise
provide parts or information to be used to convert this
grill. Any attempt to convert this grill is dangerous and
will void your warranty.
Question:
Are the serial and model numbers of my grill listed
somewhere for reference?
Answer:
The serial and model numbers are listed on a silver CSA
label placed on the grill. Depending on the grill model
the silver CSA label will be located on the left or right
side bowl panel underneath the side shelf, underneath
the right side of the control panel, outside left or right of
control panel or on the back of the grill cabinet.
Question:
My grill will not light properly. Why?
Answer:
Always light the main Burner farthest from the fuel
source first. This will draw gas across the manifold
helping prevent air pockets which obstruct gas flow and
prevent proper grill lighting. Also try this procedure:
1. Turn gas off at source and turn Control Knobs OFF.
Wait at least 5 minutes for gas to clear, then retry.
2. If your grill still fails to light, check gas supply and
connections.
3. Repeat lighting procedure.
If your grill still fails to operate, turn the gas off at
source, turn the Control Knobs to OFF and refer to the
Troubleshooting Section for more tips, or call the Grill
Information Center.
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Can I convert my grill from one fuel type to another in
other words from LPG to NG or vice versa?
Answer:
Question:
Sometimes I hear a humming sound coming from my
regulator. What causes this?
And -
My grill has a low
flame and sometimes will not light. Why?
Answer:
The humming sound is gas flowing through the regulator.
A low volume of sound is normal and will not interfere
with the operation of your grill. Loud or excessive regulator
humming and/or low flow and intermittent lighting may
be caused by the regulator's excess gas flow device.
Opening the tank valve all the way or too quickly is what
triggers the regulator's safety device to restrict gas flow,
preventing excess gas flow to your grill. Lighting the main
Burner farthest from the fuel source every time will help
elimin ate air po ck ets in the man ifold. Note: This
procedure should be done every time a new LP Gas tank
is connected to your grill.
Turn all Control Knobs to the OFF position.
Turn off the LP Gas tank at the tank valve.
Disconnect regulator from LP Gas tank.
Let unit stand for 5 minutes.
Reconnect regulator to the LP Gas tank.
Open grill Lid (or on select models, the Side Burner
Lid if you are lighting the Side Burner).
Turn the tank valve slowly ¼ of one turn.
Light middle main Burner farthest from fuel source.
Turn the tank valve slowly one more ¼ of one turn
for ½ of one complete turn.
Continue to light Burners moving towards the tank.
Do not turn tank valve more than ½ of one turn.
Question:
Where do I use my grill for safer operation and better
performance?
Answer:
Strong winds and low temperatures can affect the
heating and performance of your gas grill so
factor in these elements when positioning your
grill outdoors for cooking.
Use your grill at least 3 feet away from any wall or
surface.
Use your grill at least
3 feet away
from
combustible objects that can melt or catch fire
(such as vinyl or wood siding, fences and
overhangs) or sources of ignition including pilot
lights on water heaters and live electrical
appliances.
Never
use your gas grill in a garage, porch, shed,
breezeway or any other enclosed area.
Never
obstruct the flow of ventilation air around
your gas grill housing.
Question:
If my ignitor or battery is not working how can I light
my grill manually?
And
- Why would I need the silver
lighting stick that hangs from the side of my grill?
Answer:
If your ignition fails to work or your battery needs
replacing, you can light your grill through the Lighting
Hole on the side of the grill bowl using the Manual
Lighting Stick that hangs from the side of your grill. The
Lighting Stick is designed to hold a paper match and
allows you to safely insert a match through the Lighting
Hole without getting close to the Burner. Never remove
the Cooking Grids or Savor Plates
®
and attempt to light
the grill from above. To light your gas grill manually,
insert a paper match into the Manual Lighting Stick and
follow steps 1 through 6 of the Basic Lighting
Procedures. Then, light the match and place it through
the Lighting Hole on the right side of the grill (location
of hole varies by grill model). Turn the nearest main
Burner Control Knob to the High setting to release gas.
The Burner should light immediately.
