Enterprise IP Phone Trouble Shooting
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Shared Line
The Shared Line Appearance (SLA, you can also call it BLA) feature allows subscribers
to share SIP lines and also provides status monitoring of the shared line. When a user
places an outgoing call using such an appearance, all members belonging to that
particular SLA group are notified of this usage and are blocked from using this line
appearance until the line goes back to idle state or when the call is placed on hold.
Similarly all members of the SLA group are notified of an incoming call and the call can
be picked up on a line appearance associated with the SLA extension.
To assign the key as SLA:
1)
Choose DSS Key->Memory Key, choose one of the key you want to make the
assignment, there is a pull-down menu in the Type field, choose Shared Line from
the list, and enter number in the value field you want to set as shared line
2)
In the "Line" field, select a line for which to apply this key
3)
Press Confirm button to save the changes.
Tone Settings
you can use the country tone, or if you don't want to use the default one, you can
custom it by yourself.
You can define the frequency and time period of all the following tones
：
Dial
Ring Back
Busy
Congestion
Call Waiting
Dial Recall
Record
Info
Stutter
Message
Auto Answer
To edit the tone filed via Web interface:
1)
Choose Phone->Tones.
2)
Enter the frequency and time period(in ms) as the following format:
Frequency /Time Period (for example 400/200).
3)
Press Confirm button to save the changes, Cancel to cancel the changes.
Note:
1.
Please contact your system administrator for more information about the
frequency and time period parameters. You can enter up to 8 groups for each tone.
