Grandstream Networks GXP3000, User Manual

Page 1: ...Grandstream Networks Inc GXV300x Series IP Video Phone GXV300x SeriesUser Manual www grandstream com Firmware Version 1 2 3 7 support grandstream com...

Page 2: ...URATION GUIDE 19 CONFIGURE OPERATION WITH KEYPAD 19 CONFIGURATION WITH WEB BROWSER 22 END USER CONFIGURATION 24 ADVANCED USER CONFIGURATION 26 INDIVIDUAL ACCOUNT SETTINGS 32 CONFIGURATION THROUGH SECU...

Page 3: ...able 6 LCD Icon Definitions 9 Table 7 GXV Button Definitions 11 Table 8 GXV300x Call Features 18 Table 9 Key Pad Configuration Menu 21 Table 10 Status Page Definitions 23 Table 11 Basic Configuration...

Page 4: ...t very modest bandwidth level as low as 32kbps up to 1Mbps The phone allows nearly all viewing angles via a large 5 6 TFTP ad justable LCD screen and a VGA camera creating high quality videoconference...

Page 5: ...power adapter provided with the GXV package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adap tors TWARRANTY If you purchased your GXV300x from a resell...

Page 6: ...Mbps RJ 45 port for uplink to Ethernet 3 USB USB Interface for external USB device like flash to store captured snap shot image USB keyboard and mouse 4 Video Audio Jacks RCA Output Interface to exter...

Page 7: ...one on the wall place two fixed hangers on the wall hang the back of the phone on the fixed hangers The two sustaining brackets will balance the bottom of the phone and position the phone on the wall...

Page 8: ...H 263 and H 264 baseline real time video codec with vid eo bandwidth from 32kbps 1Mbps Advanced Video features 5 6in TFT color LCD 180 degrees vertical rotation 300 degrees horizontal rotation advance...

Page 9: ...vice configuration via LCD Web browser or central secure configuration file Support NAT traversal using IETF STUN and Symmetric RTP Manual or dynamic host configuration protocol DHCP network setup Vid...

Page 10: ...r anonymous call using privacy header Firmware Upgrades Support for Authenticating configuration file before accepting changes Support firmware upgrade via TFTP or HTTP Allow user to specify different...

Page 11: ...ectivity Status SIP Proxy Server Icon Color connected to SIP Server IP address received Gray SIP Proxy Server not registered Phone Status Icon OFF when the handset is on hook ON when the handset is of...

Page 12: ...Call Icon Icon appears when you miss a call Number indicates how many missed calls Video Mute ON when video is disabled Voice Video Message ON when there is unheard message Forward ON when call forwa...

Page 13: ...ey when in Keypad Configuration TRNF TRANSFER key Transfer an ACTIVE call to another number CONF Press CONF button to connect Calling Called party into conference MESSAGE Enter to retrieve video voice...

Page 14: ...BroadSoft and the subsequent call will be made through SIP account 2 BroadSoft Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use When the virtually m...

Page 15: ...essing the DOWN arrow key or iii Pressing the menu button and Selecting Phone book and Press MENU Select the phone number by using the arrow keys Press OK to select Press OK again to dial 6 PAGING INT...

Page 16: ...in the last octet in the IP address This partially simulates a PBX function using the CMSA CD without a SIP server Static IP usage recommended In the Advanced Settings page set the Use Quick IP call m...

Page 17: ...ts both blind and attended or supervised transfer 1 Blind Transfer Press TRNF button then dial the number and press the SEND button or if configured to complete transfer of an active call 2 Attended o...

Page 18: ...each line for stutter tone 3 Or check missed calls using the menu key Mute Delete 1 To enable disable mute during a call press MUTE DEL button The red Mute Delete icon muted microphone will flash on t...

Page 19: ...y providing the option of a PSTN life line Pressing LINEx button few times until LINEx Dial USING PSTN shown on LCD to make calls via PSTN If the call is going through the PSTN line then the video fea...

Page 20: ...nal Call Forward Dial 72 wait for a dial tone Dial the forwarding number followed by wait for dial tone confirmation LCD will display Call FWD Activated 73 Cancel Unconditional Call Forward Dial 73 an...

Page 21: ...ion menu CONFIGURE OPERATION WITH KEYPAD To enter the MENU press the OK button Navigate the menu by using the arrow keys up down and left right Confirm a menu selection by pressing the OK button Delet...

Page 22: ...Grandstream Networks Inc GXV300x User Manual Page 20 of 54 Firmware 1 2 3 7 Updated 12 2010 FIGURE 5 FLOW CHART OF KEY PAD CONFIGURATION MENU...

Page 23: ...s to return the main menu Phone Book Displays the phonebook Call History Displays history of received dialed and missed calls RTSP Video Streaming Starts sending RTSP Video stream Direct IP Call Displ...

Page 24: ...con nection will cause IP loss Press to return to the main menu Reboot Press Menu button to reboot the device Register Account Choose Account to force the phone sends out registration request About Ex...

Page 25: ...Definitions This section will describe the options in the Web configuration user interface As mentioned a used can log in as an administrator or end user Functions available for the end user are Stat...

Page 26: ...ce last reboot Total SIP Message Received Total number of SIP messages received since last reboot Total RTP Packet Sent Total number of RTP packets sent since last reboot Total RTP Packet Received Tot...

Page 27: ...t time end time saving Both start time and end time have the same syntax month day weekday hour minutes o month 1 2 3 12 for Jan Feb Dec o day 1 2 3 31 o weekday 1 2 3 7 for Mon Tue Sun or 0 which mea...

Page 28: ...OSD from video background PIP Position Local Mirror Images showed via Picture in Picture positions in the LCD Default is Top Left Starting Video OSD PIP Mode Default value is OSD On PIP On Camera Zoom...

Page 29: ...alue in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the IP phone will use and save the maximum allowed value for the corre...

Page 30: ...ct to RTSP server To act as remote surveillance monitor the GXV300x has to give the RTSP server authorized User ID in order to fetch the RTSP streaming packets Streaming RTSP Password The password use...

Page 31: ...ade Please do NOT interrupt the TFTP upgrade process especial ly the power supply as this might damage the device Via HTTP Server The HTTP server URL used for firmware upgrade and configuration For ex...

Page 32: ...The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events product model version on boot up INFO level NAT related info INFO level sent or received SIP mes...

Page 33: ...ke direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the LAN VPN IP address REGARDLESS of subnet mask XX or X also valid so leading 0 is not required but OK See Quick IP Call Mode for det...

Page 34: ...different from SIP User ID Authenticate Password SIP service subscriber s account password for GXV300x to register to SIP server Name SIP service subscriber s name that is used for Caller ID display U...

Page 35: ...r Controller must be used and this field must be configured to NO Keep Alive Using SIP OP TIONS Default is No Subscribe for MWI Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication...

Page 36: ...2 9 x allows international calls starting with 011 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 x more than two digits and end with a sign NOTE Use as Dial Key has to be di...

Page 37: ...from this account will play selected ring tone Video Call Ring Tone There are 4 uniquely defined ring tones for Video incoming calls 1 System Ring Tone when selected all calls will ring with system r...

Page 38: ...r a desired value 96 127 for dynamic RTP payload type of H 264 codec Default is 99 H 263 payload type Enter a desired value 96 127 for payload type of H 263 codec Default is 103 H 263 Default Resoluti...

Page 39: ...s are set to North American frequencies Frequencies should be configured with known values to avoid uncomfortable high pitch sounds ON is the period of ringing ON time in ms while OFF is the period of...

Page 40: ...ble FXS Call Waiting Caller ID Default is Yes If set to No Call Waiting caller ID will not be provided to analog phone connected to the FXS port Distinctive Ring Tone This function lets you configure...

Page 41: ...Grandstream devices GAPS uses enhanced NAT friend ly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual Grandstream device for firmware upgrade remot...

Page 42: ...dministrator password to access the web configuration interface In the ADVANCED SETTINGS page enter the Upgrade Server s IP address or FQDN in the Firmware Server Path field Select TFTP or HTTP upgrad...

Page 43: ...provisioning purpose only For normal TFTP or HTTP firmware upgrades the following error messag es in a TFTP or HTTP server log can be ignored TFTP Error from IP ADRESS requesting cfg000b82023dd4 File...

Page 44: ...cted MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD When Automatic Upgrade is set to Yes Service Provider can use P193 Auto Check Interval in mi nutes default and minimum is 60 minutes to have the...

Page 45: ...t NO possible values 0 NO 1 YES other values ignored The feature will be activated when Enable Downloadable Phonebook is set to YES HTTP or TFTP AND a valid Phonebook XML Path is set When the device b...

Page 46: ...ountry type xsd string minOccurs 1 maxOccurs 1 xsd sequence xsd complexType xsd element xsd element name Phone xsd complexType xsd sequence xsd element name phonenumber type xsd string minOccurs 1 max...

Page 47: ...JPEG 320x240 in dimension RGB color space 8 bit data The screensaver file image bin cannot rename this file is limited to 20 images or 320kb whichever limit is reached first Screensaver pictures as we...

Page 48: ...kb Put the generated file image bin into the same folders as the firmware files Reboot or Power cycle the phone and wait image bin file downloaded successfully CAUTION Please do not interrupt the powe...

Page 49: ...t be less than 64KB other wise it will override next file slot space 3 Flash only has space to store 3 ringtone files 64KB x 3 192KB total space The ring tone generator supports 16 bit linear PCM as i...

Page 50: ...use an icon will show up in lower part of the LCD the user can save a snap shot or capture a picture from camera to the flash drive Directions When the USB flash drive device is ready either the video...

Page 51: ...t If you want to use headset products with an RJ22 plug a special cable known as cross over cable or a cable adapter box is required The standard handset cable supplied with the headset is a roll over...

Page 52: ...rmware 1 2 3 7 Updated 12 2010 FIGURE 11 HEADSET CROSS OVER DIAGRAMS Roll Over Cable already provided to connect the handset to phone base Cross Over Cable required for Plantronics Headset a b c d One...

Page 53: ...s All in the bottom of the page Input Codecs Access modules Real RTSP Check Advanced Options in the bottom The option will show Change Caching value ms value to 1000 and then save You may change it to...

Page 54: ...Grandstream Networks Inc GXV300x User Manual Page 52 of 54 Firmware 1 2 3 7 Updated 12 2010 FIGURE 12 SCREENSHOT MONITORING STATION...

Page 55: ...Grandstream Networks Inc GXV300x User Manual Page 53 of 54 Firmware 1 2 3 7 Updated 12 2010...

Page 56: ...ter submenu select Factory Reset Please refer to Table 5 1 of keypad flow chart Step 2 Enter the MAC address printed on the bottom of the sticker Please use the following map ping 0 9 0 9 A 22 press t...