Grandstream Networks HT818, Administration Manual

Page 1: ...Grandstream Networks Inc HT818 Analog Telephone Adaptor Administration Guide...

Page 2: ...latest electronic version of this user manual is available for download here http www grandstream com support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Net...

Page 3: ...l Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL r...

Page 4: ...mware Version 1 0 15 4 9 Firmware Version 1 0 13 7 9 Firmware Version 1 0 11 7 10 Firmware Version 1 0 10 6 10 Firmware Version 1 0 9 3 10 Firmware Version 1 0 8 7 10 Firmware Version 1 0 5 18 10 Firm...

Page 5: ...4 Changing Admin Level Password 24 Changing User Level Password 24 Changing HTTP Web Port 25 Web Configuration Pages Definitions 25 Status Page Definitions 26 Basic Settings Page Definitions 27 Advanc...

Page 6: ...FTPS Servers 70 Firmware and Configuration File Prefix and Postfix 70 Managing Firmware and Configuration File Download 71 Configuration File Download 71 RESTORE FACTORY DEFAULT SETTINGS 72 Using the...

Page 7: ...s Page 27 Table 8 Advanced Settings 33 Table 9 Profiles Pages 43 Table 10 FXS Ports 60 Table 11 HT818 Call Features 67 Table 12 MAC Address Key Mapping 72 Table of Figures Figure 1 HT818 Package Conte...

Page 8: ...your HT818 It covers also the topic of connecting and configuring the HT818 making basic operations and the call features Please visit http www grandstream com support to download the latest HT818 Use...

Page 9: ...mware Version 1 0 21 4 Added support for IPv6 address without square brackets Primary SIP Server Failover SIP Server Outbound Proxy Backup Outbound Proxy Added support for DHCP Domain Name configurati...

Page 10: ...Added Russian language to Web UI and IVR Language Firmware Version 1 0 13 7 Added ability to support provisioning server path containing the server authentication credentials for the DHCP option 66 Al...

Page 11: ...rface Management Access Management Interface IPv4 Address Added Web menu in Spanish Language Added support to display WAN LAN port cable status on the Web UI Network Cable Status Firmware Version 1 0...

Page 12: ...P a g e 11 HT818 Administration Guide Version 1 0 27 2 Firmware Version 1 0 0 5 This is the initial version for HT818...

Page 13: ...PLES http www grandstream com sites default files Resources HT818_web_gui zip 1 Screenshot of Login Page 2 Screenshots of Status Page 3 Screenshots of Basic Settings Page 4 Screenshots of Advanced Set...

Page 14: ...AN and internet connections This Grandstream Handy Tones are a new addition to the popular Handy Tone ATA product family This manual will help you to learn how to operate and manage your HT818 analog...

Page 15: ...ion between multiple Ethernet devices as well as the extension of VoIP services to analog phones Feature Highlights The following table contains the major features of the HT818 Table 1 HT818 Features...

Page 16: ...disturb 3 way conference Voice Codecs G 711 with Annex I PLC and Annex II VAD CNG G 723 1 G 729A B G 726 G722 iLBC OPUS dynamic jitter buffer advanced line echo cancellation Fax over IP T 38 compliant...

Page 17: ...using web browser Physical Universal Power Supply Input 100 240VAC 50 60Hz Output 12V 1 5A Environmental Operational 32o 104oF or 0 40 C Storage 14o 140oF or 10 60 C Humidity 10 90 Non condensing Dim...

Page 18: ...ith the HT818 Equipment Packaging The HT818 ATA package contains Note Check the package before installation If you find anything missing contact your system administrator HT818 Ports Description The f...

Page 19: ...ort it will act as a router and DHCP serving addresses the devices connected with HT818 LAN will pull DHCP addresses from your HT818 1 Insert a standard RJ11 telephone cable into the phone ports and c...

Page 20: ...n and it flashes when the HT818 is booting up WAN LED The WAN LED lights up when The HT818 is connected to your network through the WAN port LAN LED The LAN LED lights up when The HT818 is connected t...

Page 21: ...and wait until you hear Enter the menu option 3 Press 02 and the current IP address will be announced Understanding HT818 Interactive Voice Prompt Response Menu The HT818 has a built in voice prompt m...

Page 22: ...addresses One for the WAN port and one for the LAN port The device MAC address announced is the address of LAN port 12 WAN Port Web Access Press 9 to toggle between enable disable Default is disabled...

Page 23: ...confirm or toggle an option All entered digit sequences have known lengths 2 digits for menu option and 12 digits for IP address For IP address add 0 before the digits if the digits are less than 3 i...

Page 24: ...hone Please see Obtain the HT818 IP address via the connected analogue phone 2 Open the web browser on your computer 3 Enter the HT818 s IP address in the address bar of the browser 4 Enter the admini...

Page 25: ...e configuration pressing Update button will save but not apply the changes until Apply button is clicked Users can instead directly press Apply button When a reboot is required to apply changes the we...

Page 26: ...cepted are in range 1 65535 7 Press Apply at the bottom of the page to save your new settings Figure 7 Web HTTP Port Web Configuration Pages Definitions This section describes the options in the HT818...

Page 27: ...splays assigned IPv4 address WAN IPv6 Address Displays assigned IPv6 address Product Model Displays product model info Default is HT818 Hardware Version Displays the hardware revision information and...

Page 28: ...ore Dump Provides generated core dump file if unit malfunctions Clean will be displayed if no issues Basic Settings Page Definitions Table 7 Basic Settings Page Basic Settings New End User Password Co...

Page 29: ...Web SSH Access is set to Yes or Auto Users can configure the white List for WAN Side to be used for remote management Multiple IPs are supported and need to be separated by space Example 192 168 5 22...

Page 30: ...default it is set to DHCP Dynamically assigned via DHCP All the field values for the static IP mode are not used even though they are still saved in the flash memory The ATA acquires its IP address fr...

Page 31: ...h interface can be reached for HTTP HTTPS SSH Management Interface IPv4 Address Allow to choose how the IP address will be obtained on the gateway for management interface static or Dynamic DHCP 802 1...

Page 32: ...default The total bandwidth can be set as 128K 256K 512K 1M 2M 3M 4M 5M 10M or 15M The primary function of this setting is to limit the download bandwidth for the device internal system signaling and...

Page 33: ...k Sets the LAN subnet mask Default value is 255 255 255 0 DHCP IP Lease Time Default value is 120 hrs 5 days The length of time the IP address is assigned to the LAN clients Value is set in units of h...

Page 34: ...Level web access when set to Yes viewer level web access will be disabled Default settings is No Layer 2 QoS Sets values for 802 1Q VLAN Tag Default is 0 Valid range is 0 4094 SIP 802 1p Default is 0...

Page 35: ...FTPS User Name Enters user name to authenticate with HTTP HTTPS FTP FTPS server HTTP HTTPS FTP FTPS Password Enters password to authenticate with HTTP HTTPS FTP FTPS server Firmware File Prefix Checks...

Page 36: ...random 1 to X minute s Always Check for New Firmware at Boot up Configures the HT818 to always search for the new firmware at boot up During the boot stage the HT818 will contact the firmware upgrade...

Page 37: ...device their own certificate signed by custom CA certificate to manage client authentication Enable TR 069 Sets the phone adapter system to enable the CPE WAN Management Protocol TR 069 Default setti...

Page 38: ...interval between traps Default is 5 SNMPv1 v2c Community Name of SNMPv1 v2c community SNMPv1 v2c Trap Community Name of SNMPv1 v2c trap community SNMPv3 User Name User name for SNMPv3 SNMPv3 Security...

Page 39: ...t is Authenticate Locally Default Authenticate Locally RADIUS Auth Server Address Address of RADIUS Auth server RADIUS Auth Server Port Port of RADIUS Auth server RADIUS Shared Secret Set RADIUS share...

Page 40: ...od of ringing On time in ms while off1 is the period of silence Up to three cadences are supported Call Progress Tones Dial tone Ring back tone Busy tone Reorder tone Confirmation tone Call Waiting to...

Page 41: ...o NTP Server Obtains NTP server address from a DHCP server using DHCP Option 42 it will override configured NTP Server If set to No the HT818 will use configured NTP server to synchronize time and dat...

Page 42: ...le Symmetric Encryption SEED 4 Disable All Of The Above Weak Symmetric Encryption 5 Disable Symmetric Authentication MD5 6 Disable All Of The Above Weak Symmetric Authentication 7 Disable Protocol Ver...

Page 43: ...168 1 14 GS_LOG 00 0b 82 00 a1 be 000 Ethernet link is up Send SIP Log Configures the HT818 to send a replicate of the SIP packets on the syslog Default is No Automatic Reboot Default is No When Yes r...

Page 44: ...ompany com IPv4 192 168 5 170 or IPv6 fe80 20b 82ff fe75 211d This server will be used if primary SIP server becomes unavailable Prefer Primary SIP Server Selects to prefer primary SIP server The acco...

Page 45: ...ter configures whether the NAT traversal mechanism is activated Users could select the mechanism from No Keep alive STUN UPnP Default setting is No DNS Mode Selects DNS mode to use for the client to l...

Page 46: ...equests to the primary SBC If at any point device fails over to the secondary SBC the SIP requests will stay on the failover SBC for the duration of the failback timer When the timer expires device wi...

Page 47: ...time in seconds when registration process fails Maximum interval is 3600 seconds 1 hour Default is 20 seconds SIP Registration Failure Retry Wait Time upon 403 Forbidden Sends re register request afte...

Page 48: ...l Default setting is No Disable Bellcore Style 3 Way Conference Gives the users the possibility of making conference calls by pressing Flash key when it s enabled by dialing 23 second callee number De...

Page 49: ...ented If set to No it will be omitted Default setting is Default Use P Access Network Info Header With this feature enabled device will populate the WAN access node with IEE 802 11a IEE 802 11b in P A...

Page 50: ...g a response is the SIP T1 timer If no response is received the timeout is increased to 2 T1 and then 4 T1 Request re transmit retries would continue until a maximum amount of time defined by T2 Defau...

Page 51: ...ines a SIP Extension to notify the SIP server that the HT818 is behind a NAT Firewall Use NAT IP Defines NAT IP address used in SIP SDP messages It should only be used if required by ITSP SIP User Age...

Page 52: ...lt is No Disable Connected Line ID Disables displaying the number of the person answering the phone Default is No Disable Receiver Off hook Tone Enables disables the warning to alert that the phone ha...

Page 53: ...still busy on a previous call Default is Circular Delayed Call Forward Wait Time Forwards incoming call if not answered within a specific period of time when delayed call forward is activated locally...

Page 54: ...ng digit 1 and leading exchange number between 2 and 9 If leading digit is 2 replace leading digit 2 with 011 before dialing 3 Default Outgoing x Example of a simple dial plan used in a Home Office in...

Page 55: ...VITE message the session will be terminated Session Expiration is the time in seconds at which the session is considered timed out if no successful session refresh transaction occurs beforehand Defaul...

Page 56: ...frames per packet Default is 2 increases to 10 20 32 64 for G711 G726 G723 other codecs respectively G723 Rate Operates at specified encoding rate for G 723 vocoder Available encoding rates are 6 3kbp...

Page 57: ...call with Anonymous unavailable or unknown in FROM header and without Display info Note This relies also on analog phone s design some phones will still display unknown with this feature enabled Defau...

Page 58: ...using the Rx gain level parameter and the Tx gain level parameter located on the FXS port configuration page If call volume is too low when using the FXS port ie the ATA is at user site adjust volume...

Page 59: ...individual features enable setting Default is Yes Reset Call Features Allows users to reset all call features configuration Default is No SRTP Feature Allow users to customize the SRTP feature codes...

Page 60: ...Default is Yes Paging Default is 74 DND Feature Allow users to customize the CW feature codes Default is Yes Enable DND Default is 78 Disable DND Default is 79 Blind Transfer Feature Allow users to c...

Page 61: ...r example Port 1 2 and 3 are members of the same Hunting Group Port 1 is registered with a SIP account Ports 2 and 3 are not registered Ports 2 and 3 will be able to place outbound calls using the SIP...

Page 62: ...ameter to No 3 NAT traversal under the FXS web page set this to Yes when gateway is behind firewall on a private network DTMF Methods The HT818 supports the following DTMF mode DTMF in audio DTMF via...

Page 63: ...enu option 01 to allow the HT818 to enable the PPPoE mode PPPoE Username and Password should be configured from web GUI FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP addre...

Page 64: ...m provides GAPS service to VoIP service providers Use GAPS for either simple redirection or with certain special provisioning settings At boot up Grandstream devices by default point to Grandstream pr...

Page 65: ...ID User account information provided by VoIP service provider ITSP Usually in the form of digit similar to phone number or actually a phone number b Authenticate ID SIP service subscriber s Authentica...

Page 66: ...o your SIP Server you can verify if it has been correctly registered with your SIP server from your HT818 web interface under Status Port Status Registration If it displays Registered it means that yo...

Page 67: ...a g e 66 HT818 Administration Guide Version 1 0 27 2 Figure 10 Accounts Status Note When all the FXS ports are registered the simultaneous ring will have one second delay between each ring on each pho...

Page 68: ...No dial tone is played in the middle 82 Send Caller ID per call Dial 82 number No dial tone is played in the middle 69 Call Return Service Dial 69 and the phone will dial the last incoming phone numbe...

Page 69: ...then hang up 93 Cancel Delayed Call Forward To cancel Delayed Call Forward dial 93 wait for dial tone then hang up Flash Hook Toggles between active call and incoming call call waiting tone If not in...

Page 70: ...elow steps in order to upgrade the firmware version of your HT818 1 Access your HT818 UI by entering its IP address in your favorite browser 2 Enter your admin password default admin 3 Press Login to...

Page 71: ...pgrade via TFTP 1 Unzip the firmware files and put all of them in the root directory of the TFTP server 2 Connect the PC running the TFTP server and the phone to the same LAN segment 3 Launch the TFTP...

Page 72: ...meter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is...

Page 73: ...Ethernet cable 2 Locate the reset hole on the back panel of your HT818 3 Insert a pin in this hole and press for about 7 seconds 4 Take out the pin All unit settings are restored to factory settings...

Page 74: ...only the data related with a service provider like SIP server sip user ID provisioning and others Notes Factory Reset will be disabled if the Lock keypad update is set to Yes If the HT818 were previou...

Page 75: ...and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our...