34
Chargeable repairs
A charge may be made (if necessary following testing of parts) if the cause of the breakdown is due to
any fault(s) caused by the plumbing or heating system. See ‘Extent of manufacturer’s guarantee’ below.
Extent of manufacturer’s guarantee:
The manufacturer’s guarantee does not cover the following:
•
If the SpiraVac has been installed over two years.
•
If the boiler and SpiraVac has not been installed, commissioned, or serviced by a competent person
in accordance with the installation and servicing instructions.
•
The serial number has been removed or made illegible.
•
Fault(s) due to accidental damage, tampering, unauthorised adjustment, neglect, misuse or
operating the boiler or SpiraVac contrary to the manufacturer’s installation and servicing instructions.
•
Damage due to external causes such as bad weather conditions (flood, storms, lightning, frost,
snow, ice), fire, explosion, accident or theft.
•
Fault(s) due to incorrectly sized expansion vessel(s), incorrect vessel charge pressure or inadequate
expansion on the system.
•
Fault(s) caused by external electrics and external components not supplied by Grant Engineering
(UK) Limited.
•
Problems caused by lack of pellets, the use of unapproved pellets or faults with the pellet storage
and supply system (if not supplied by Grant Engineering (UK) Limited).
•
Removing any pellet store or hopper contamination or blockages in the pellet augers, pellet hopper
or bulk pellet store.
•
Removal of dust from the pellet augers, pellet hopper or bulk pellet store.
•
Boiler and SpiraVac servicing, de-scaling or flushing.
•
Checking or replenishing system pressure.
•
Electrical cables and plugs, heating system controls not supplied by Grant Engineering (UK) Limited.
•
Heating system components, such as radiators, pipes, fittings, pumps and valves not supplied by
Grant Engineering (UK) Limited.
•
Instances where the SpiraVac has been un-installed and re-installed in another location.
•
Installations where the SpiraVac is not installed with a Grant Engineering (UK) Limited wood pellet
boiler.
•
Use of spare parts not authorised by Grant Engineering (UK) Limited.
•
Consumable items.
IMPORTANT
Do not wait until your wood pellet supply runs out before you re-order.
Dust in the bottom of the pellet store or hopper may prevent the supply of pellets to the burner. It is
important that this is checked for and, if dust is present, removed on an annual service to prevent
nuisance stoppage of the boiler and SpiraVac.
Terms of manufacturer’s guarantee:
•
The Company shall mean Grant Engineering (UK) Limited.
•
The SpiraVac must be installed by a competent installer and in full accordance with the relevant
Codes of Practice, Regulations and Legislation in force at the time of installation.
•
The SpiraVac is guaranteed for two years from the date of installation
4
, providing that after twelve
months the annual service has been completed
3
and the SpiraVac registered with the Company
within thirty days of installation. Any work undertaken must be authorised by the Company and
carried out by a competent service engineer.
•
This guarantee does not cover breakdowns caused by incorrect installation, neglect, misuse,
accident or failure to operate the SpiraVac in accordance with the manufacturer’s installation and
servicing instructions.
•
The SpiraVac is registered with the Company within thirty days of installation
4
. Failure to do so does
not affect your statutory rights
1
.
•
The balance of the guarantee is transferable providing the installation is serviced prior to the
dwelling’s new owners taking up residence. Grant Engineering (UK) Limited must be informed of the
new owner’s details.
•
The Company will endeavour to provide prompt service in the unlikely event of a problem occurring,
Summary of Contents for WPVKIT10
Page 12: ...12 Figure 3 6 SpiraVac operation flow diagram ...
Page 22: ...22 Figure 5 4 Vacuum unit wiring diagram ...
Page 24: ...24 Figure 5 6 Heating system controls S plan type system connection diagram ...
Page 25: ...25 Figure 5 7 Heating system controls Y plan type system connection diagram ...
