background image

2. Select

Save…

from the File menu.

3. Enter the name of the target file in the

File name

box.

4. Click

Save

.

Collecting diagnostic information with Dr. Watson

Collect diagnostic information related to application errors by using Dr. Watson. You can designate
any destination to save diagnostic information.

For details, see help information. Click

Start | Run...

, execute

drwtsn32.exe

, and click

Help

in the

Dr.

Watson for Windows

dialog box.

Backup and recovery strategies

On the FT server, there are three partitions to support backup and recovery strategies as follows:

The C: drive is for the Windows operating system and applications.

The D: drive is for a database, such as the GV STRATUS system database. This allows you to
restore the Windows operating system on the C: drive, yet keep the files on the D: drive intact.
Typically the database is backed up and recovered with database-specific processes, rather than
with a disk image.

The E: drive is for storing a system image of the other partitions. From the E: drive you can
restore images to the C: and D: drives.

When you receive a FT server from the factory, the machine has a system-specific image on the E:
drive. For the highest degree of safety, you should copy this image to a secure location that is not
on the FT device itself.

You receive a recovery CD with your server. This recovery CD does not contain a disk image.
Rather, the recovery CD is bootable and contains the Acronis True Image software necessary to
create and restore a disk image.

66

FT Server Instruction Manual

20131220

Servicing the FT Server

Summary of Contents for FT

Page 1: ...Fault Tolerant Server Platform FT Server Instruction Manual 071 8852 03 20131220 ...

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Page 3: ...Fault Tolerant Server Platform FT Server Instruction Manual 071 8852 03 20131220 ...

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Page 5: ...30 POST error messages 31 POST Message 31 POST or OS Error behavior 33 Front panel LEDs 33 Install or remove front bezel 34 Power off 35 Configuring the FT Server 37 Configuration overview 37 Service Program configuration 37 Confirming control software version 38 Disk operations 38 Dual disk configuration overview 38 System disk dual configuration procedure 40 Data disk dual configuration procedur...

Page 6: ...em specific recovery disk image on E Type I 70 Acronis 11 5 Restoring from a system specific recovery disk image on E Type II 71 Restoring a GV STRATUS Core Server on a FT Server platform from a generic image 73 Setting OS Boot Monitoring in BIOS 80 Turn off FT server firewall 80 Remove GVAdmin account from Deny log on locally list 82 Replacing failed components 83 Remove a CPU IO module 83 Replac...

Page 7: ...ype II FT server Each server type corresponds to a different generation of the base platform Both the Type I FT server and the Type II FT server are provided at the two performance levels mentioned above Related Topics Identifying the FT Server model on page 67 Standard features The FT server system has two CPU IO modules with dual module redundancy offering continuous operation in case of a failu...

Page 8: ...ard An Ethernet management port Two Gbit Ethernet LAN connectors per CPU IO module which are configured for teamed LAN control Two COM ports for maintenance for use with Customer Service only One monitor connector for connecting a display device Front view The front view of the FT server front bezel is shown below The front bezel comes packaged separately and should be installed after rack mountin...

Page 9: ...U IO module 1 Backplane AC cord stopper bars The system backplane connects to the left rear of both CPU IO modules It provides USB connectors for mouse and keyboard control and serial connectors for maintenance when working with Customer Service and a VGA connector for connecting to a monitor The CPU IO modules each have a separate removable power supply When an AC cord in installed in the recepta...

Page 10: ...ectors for communication Three USB ports are available on the system backplane for mouse and keyboard connection All system cabling is described later in this manual Related Topics Cable connections on page 26 10 FT Server Instruction Manual 20131220 About the FT Server ...

Page 11: ...ble for installation This unit may be installed in a standard 19 inch tapped or untapped video rack or a standard 19 inch EIA IT rack Install the product in places designated by the specifications only Do not attempt to assemble or disassemble parts of this device alone Use caution to avoid injury to hands and fingers when installing Unpacking The FT server ships packaged as shown below Accessory ...

Page 12: ...cluded in the accessory kit A standard 19 inch video rack with 10 32UNF tapped holes requires the installation of a front adapter flange and a rear adapter flange included in the accessory kit A standard EIA IT rack with square holes uses threaded core nuts to attach the screws hold to the unit in place No adapters are required Procedures for all three types of rack mounting are described in this ...

Page 13: ...apter and plate as shown below 3 Attach the front adapters and plates to the front of the rack with the panhead screws provided on the left and right sides of the rack front 20131220 FT Server Instruction Manual 13 FT Server Installation Information ...

Page 14: ...ires 4RUs of space Be sure to have another person help you to install the chassis do not attempt to install it alone You will need the following hardware from the accessory kit to install the rack rail brackets to support the chassis in a tapped rack 2 rack rail mounting brackets 2 front flange adapters ADAPTER FL 2 rear flange adapters ADAPTER R 8 panhead screws 4 panhead washers 1 Locate the des...

Page 15: ...p the front adapter as shown below 3 Attach the front adapters to the front of the rack with the panhead screws provided on the left and right sides of the rack front 20131220 FT Server Instruction Manual 15 FT Server Installation Information ...

Page 16: ...h the rear of each adapter rack rail assembly to the left and right rear sides of the rack using the 4 screws and washers 6 Now go to the instructions for installing the FT serverchassis 16 FT Server Instruction Manual 20131220 FT Server Installation Information ...

Page 17: ...s 8 panhead screws 4 core nuts not provided 1 Determine where in the rack you want to install the FT server chassis If using an empty rack install it in a lower position near the bottom of the rack rather than at the top to maintain balance 2 Next to a square hole on the rack an imprinted mark indicates 1RU This device is 4RU about 176 mm so install it between the imprinted marks that indicate the...

Page 18: ...hers just above the 1RU mark and just below the 3RU mark as shown below Fasten the screws just enough to hold the brackets in place Do not tighten them all the way 5 Install the four core nuts not provided to the front of the rack so the left and right sides are in the same locations as shown below 18 FT Server Instruction Manual 20131220 FT Server Installation Information ...

Page 19: ...35 degrees C 95 degrees F Please take adequate precautions and measures for maintaining the proper airflow inside the rack as well as in the room so that the internal temperature can be kept within this range during operation The recommended operating room temperature range is between 15 degrees C 59 degrees F and 25 degrees C 77 degrees F Optimum humidity for proper operation should be kept betwe...

Page 20: ...is by loosening the screw at the bottom of the unit and pulling it out 2 At the rear of the chassis remove the system backplane Loosen the two thumb screws then move the backplane slightly to the right and pull it straight out from the chassis 3 Insert the empty chassis into the rack from the front 4 Align the empty chassis so it is centered on the side rack mount rails 20 FT Server Instruction Ma...

Page 21: ... mount rails as shown below Tighten just enough to hold them in place 6 Securely attach the front of the chassis to the rack front with 4 panhead screws 7 Tighten the 8 internal plate screws you installed earlier to secure the chassis to the side rack mount rails 20131220 FT Server Instruction Manual 21 FT Server Installation Information ...

Page 22: ...head screws you installed earlier 9 Fasten the bezel brackets to the front of the chassis on each side Use the 4 panhead screws Tighten securely 22 FT Server Instruction Manual 20131220 FT Server Installation Information ...

Page 23: ... the chassis enclosure once it is installed in the rack It is recommended to have two people available to do this procedure There are two CPU IO modules in the system Module 0 in the top slot and Module 1 in the bottom slot When you receive these modules from the factory they are identical mirrored Either module from the factory may be installed in the top or bottom slot Both modules have their po...

Page 24: ...r on the left side of the module so the module slides in past the locking mechanism You will hear a click when the side locking lever engages 2 Once the module is all the way in lift the front locking levers into position on both sides of the module up as shown below 3 Press the side levers firmly against the front face as you turn the screws to the right to secure the module in the frame 24 FT Se...

Page 25: ...positions of any hard disk drives The operation is executed on the created mirror volume with installed hard disk drive pairs such as slot 0 on CPU IO module 0 1 slot 1 on CPU IO module 0 1 slot 2 on CPU IO module 0 1 The OS is installed on the mirror volumes that consist of the hard disks in the slot 0 Hard disk drive slot locations are shown below Empty slots in the 2 5 inch hard disk drive bay ...

Page 26: ...C cord stopper bars 1 Connect a mouse and keyboard to the USB connections on the backplane 2 Connect a flat screen to the bottom VGA serial connector 3 Connect the AC cords to each of the CPU IO AC receptacles but do not power up Notice that when the AC cord is inserted the AC Stopper bars will engage as shown below The Stopper bars prevent you from removing a CPU IO module with the AC cord connec...

Page 27: ...onal GV STRATUS Event Viewer GV STRATUS FlashNet MDI Optional GV STRATUS Generic FTP MDI Optional GV STRATUS Proxy Encoder Optional GV STRATUS Workflow Engine Optional GV STRATUS Rules Engine Optional GV STRATUS Xcode Control Engine Required only on systems with GV STRATUS Rules Engine GV STRATUS Traffic Gateway Optional Aurora Playout Server Components Optional GV STRATUS Application Use for test...

Page 28: ...ke a UPS ensure that it is powered on Follow the steps below to turn on the FT server power 1 With the front bezel removed press the power switch located on the front panel Lift up the acrylic cover in front of the power switch and press the power switch to turn on the FT server 28 FT Server Instruction Manual 20131220 FT Server Installation Information ...

Page 29: ...as shut down the last time The following devices are connected to the primary CPU IO module by the connectors on the system backplane and access both CPU IO modules 0 and 1 When one CPU IO module is disconnected because of a failure those are switched to the other module automatically and continue operating VGA display USB device keyboard mouse optical disk drive NOTE Both CPU IO modules 0 and 1 c...

Page 30: ... the following conditions exist Installation of a new FT server A failure is suspected Several beeps occur between the time of the power on and OS start up The display unit shows an error message POST flow details This topic walks you through how POST is performed 1 When you power on the system one selected CPU IO module will start up POST will be performed on this selected CPU IO module 2 The mem...

Page 31: ...n SETUP is complete the server will reboot automatically and perform POST from the start again 6 The screen shows the ID numbers of the connected disk drive 7 Upon completion of POST the password entry screen appears prior to OS startup The password entry screen will appear after the normal termination of POST only if you have set a password in the BIOS setup utility SETUP You can enter a password...

Page 32: ... displayed LCD is broken Change the broken CPU IO module If CPU part is broken LCD is displayed on the broken CPU IO modules DC ON Upper CPU broken The module displayed LCD is broken Change the broken CPU IO module or PCI card If IO part is broken LCD is displayed on the broken CPU IO modules DC ON Upper I O broken System duplex completed When the system is under duplex mode the message is display...

Page 33: ...PU IO modules If POST does not finish normally with any combinations the server will stop with the state of DC OFF or POST end with an error message displayed While performing retries the server displays or registers the error types Front panel LEDs On the right side of the front of the unit are four LEDs that show the current system conditions System Power LED System Fault LED System FT LED ID LE...

Page 34: ...n is displayed on ExpressScope LED panel that is visible when front bezel is removed System Fault LED Green Duplexing Green blinking Split operating by Active Upgrade Off Running under simplex Off LAN or FC function is not duplexing Indicates system is duplexing System FT LED Blue ID switch has been pressed Blue blinking Demanded ID from remote Off No demand Pushing ID Switch or demanding ID from ...

Page 35: ... steps below to turn off the power If the FT server is plugged to a UPS Uninterrupted Power Supply refer to the manuals included with the UPS or the application that controls the UPS 1 Perform a normal shutdown from the OS The entire system will be powered off automatically Note the POWER switch on the primary side will remain lit when AC power is supplied 2 Power off all peripheral devices 201312...

Page 36: ...36 FT Server Instruction Manual 20131220 FT Server Installation Information ...

Page 37: ...Rapid Disk Resync RDR has been performed Once you have installed and powered up your system refer to the STRATUS Media Workflow documentation for further instructions Service Program configuration The FT server achieves the duplex system using the following service programs which are configured at the factory in addition to dedicated drivers Service program names shown in Services ftSys eService o...

Page 38: ...check the Product version Disk operations The topics in this section explain disk operation using the RDR Rapid Disk Resync function The FT server duplicates disks to secure data by using the Rapid Disk Resync RDR function The topics in this section describes operations such as configuration of dual settings to disks and replacement of disks Dual disk configuration overview The FT server secures d...

Page 39: ...em disk Only a data disk can be used for a dynamic disk Be sure to specify RDR to all disks inserted in the built in slots and make duplex settings Be sure to configure the RDR settings in the same way not only when the OS is installed but also when the disk is added to the PCI module RDR can only be used on basic disks If a span volume or stripe volume is needed configure RDR to a basic disk and ...

Page 40: ... NOTE To perform this procedure you need to log on as an administrator or a member of an administrator group 1 Go to Start All Programs RDR RDR Utility and start the RDR utility On the left pane of the RDR utility select Slot 0 of PCI module 10 under SCSI Enclosure and confirm that the ConfigState on the right pane reports Boot Configured Active Imported TIPS The RDR Utility display does not refre...

Page 41: ...k to initialize IMPORTANT A popup window prompting you to reboot appears when inserting or initializing the disk however you do not need to reboot the system Select Restart Later to exit the popup window 4 Right click on Slot 0 of PCI module 11 from the left pane of the RDR Utility and click Add Physical Disk To RDR Virtual Disk 20131220 FT Server Instruction Manual 41 Configuring the FT Server ...

Page 42: ...5 Click OK 42 FT Server Instruction Manual 20131220 Configuring the FT Server ...

Page 43: ...he partition size on the disk For a 40GB partition it takes about 50 minutes Setting dual disk configuration may not complete if you reboot the system during the synchronization Do not reboot the system before the synchronization process completes If the system stops by terminating Windows improperly such as pressing the Power button the whole disk area already synchronized will be resynchronized ...

Page 44: ...this procedure Follow the procedure below to configure dual data disks for slots 1 to 7 IMPORTANT The following procedure describes how to configure the dual disk for Slot 1 To configure the dual disks for Slot 2 to Slot 7 follow the same instructions for Slots 2 7 as Slot 1 selecting the proper disk 1 Insert a disk for the dual configuration into slot 1 of PCI Module 10 If a disk is already mount...

Page 45: ... you insert or initialize the disk however you do not need to reboot the system Select Restart Later to exit the popup window 3 Go to Start All Programs RDR RDR Utility and start the RDR Utility On the left pane of the RDR Utility right click on the Slot 1 disk of PCI Module 10 and choose Create RDR VirtualDisk NOTE Depending on the disk status it takes time to set RDR and the RDR Utility may stop...

Page 46: ...ooting perform the procedures starting with step 6 below 6 Insert the disk to perform dual configuration into the Slot 1 of PCI module 11 and perform the procedure in step 2 If a HDD is already mounted this procedure is not necessary Perform the procedure in step 2 only NOTE Be sure to use new hard drive disks or physically formatted ones with the same capacity as the synchronization source disk I...

Page 47: ...ot 1 of the PCI module 11 from the left pane of the RDR Utility then click Add Physical Disk To RDR Virtual Disk 8 Click OK in the dialog box that appears 20131220 FT Server Instruction Manual 47 Configuring the FT Server ...

Page 48: ...pleted immediately after the RDR is set and Op State State changes to Duplex However when the dynamic disk is used the time required for synchronization depends on the disk size regardless of whether or not the partition exists on the disk Setting dual disk configuration may not complete if you reboot the system during the synchronization Do not reboot the system before the synchronization process...

Page 49: ... Re synchronize physical disk from RDR virtual disk Disks whose synchronization by RDR is cancelled for reasons including a failure can be re synchronized using the following procedure 1 Start the RDR Utility and right click a target disk in the left pane and click Resynchronize This Physical Disk From RDR Virtual Disk 2 In the Resynchronize This Physical Disk From RDR Virtual Disk dialog box clic...

Page 50: ...hronization completed Status Op State State N A Duplex Green blinking Source disk N A Duplex Green blinking Destination disk None Duplex N A RDR Virtual disk Set as active RDR plex A physical disk can be set as Active RDR Plex by a command Active RDR Plex is the disk on which the data reading process is performed when Load Balancing of RDR Virtual Disk is off 1 Start the RDR Utility and right clic...

Page 51: ... 1 Start the RDR Utility and right click on RDR Virtual Disk x in the left pane and click Verify RDR Virtual Disk 2 In the Verify RDR Virtual Disk dialog box click OK The progress of verification can be viewed using the RDR Utility Verification completed Verifying None Verify x percent x 0 4 8 96 Status of RDR Virutal Disk x Tips The verification process is automatically performed every week The t...

Page 52: ...ss is performed alternately from two physical disks forming the RDR Virtual Disk to improve performance When it is off the read process is performed from the physical disk specified as Active RDR Plex To set the load balancing on or off use the following procedure 1 Start the RDR Utility right click on RDR Virtual Disk x in the left pane to change the priority and click Set RDR LUN Load Balancing ...

Page 53: ...nlikely event it is required at the customer site If you create a system specific recovery disk image all server configuration can be restored after a failure Set duplex LAN configuration The duplex LAN configuration for the FT server has been done at the factory There is no need to redo this configuration after installing your server However the procedure is provided here in case it is needed on ...

Page 54: ...s emb 82576 2 Port Gigabit Adapter 2 Stratus emb 82576 2 Port Gigabit Adapter 2 If such a case occurs perform the following actions 1 Delete all Network Adaptors from Device Manager 2 Select Action Scan for hardware changes The display will be as follows when the actions are performed properly Stratus emb 82576 2 Port Gigabit Adapter Stratus emb 82576 2 Port Gigabit Adapter 2 Stratus emb 82576 2 P...

Page 55: ...e Teaming tab in the Properties window Check the Team with other adapters button and click New Team 4 Enter team name Control Team and click Next 20131220 FT Server Instruction Manual 55 Configuring the FT Server ...

Page 56: ...apters that correspond to the two left hand ports when facing the rear panel and click Next 6 Select Adapter Fault Tolerance as a team mode Click Next 56 FT Server Instruction Manual 20131220 Configuring the FT Server ...

Page 57: ...following a Select the adapter in the team that corresponds to port the top CPU IO module and click Set Primary b Select the other adapter in the team and click Set Secondary 10 Click OK and OK to close dialog boxes 11 Repeat steps to create another team as follows Name the team FTP Team Team the adapters that correspond to the two right hand ports when facing the rear panel Make primary and secon...

Page 58: ... Local Area 5 Control Team Local Area 6 FTP Team Reorder adapters Before beginning this task make sure of the following Teams are created and named 1 Open Windows Network Connections 2 Select Advanced then Advanced Settings 3 On the Adapters and Bindings tab set the Control Team to be the first top most connection and the FTP Team to be the second connection 4 Click OK to close and accept the chan...

Page 59: ...ndicate the various modules switches and LEDs visible when the front bezel is removed NOTE Keep the front bezel installed at all times during normal operation to maintain cooling requirements 1 CPU IO module 0 This is a module with a set of CPU processor memory DIMM PCI board cooling fan unit and hard disk drive components 2 0 2 1 2 2 2 3 2 4 2 5 2 6 2 7 Hard disk drive bays These are the bays to ...

Page 60: ...vice to be maintained This blue LED blinks when there are remote device identification requests 11 USB connector Connect a device supporting USB interface 12 Power switch Use this switch to turn ON OFF the power When pressing it once the power will be ON When pressing it again the power will be OFF Forced shut down takes place when pressing it for 4 seconds or longer 13 CPU IO module 1 This is a m...

Page 61: ...dule Power LED Green IO part of Module is working on priority Off Module is working as Secondary Indicates Primary state of IO Module PRIMARY LED Green Pushed ID Switch Green Blinking demanded ID from remote Off No demand Pushing ID Switch or demanding ID from remote Module ID LED 20131220 FT Server Instruction Manual 61 Servicing the FT Server ...

Page 62: ... a failure occurs in I O of CPU IO module I O I O part error LED Replace CPU IO module CPU IO module failure Power Supply Unit failure Amber LED illuminates when electric voltage failure occurs in CPU IO module VLT Power error LED Replace CPU IO Module Four LEDs indicate DIMM Slot number Target DIMM failure CPU IO Module failure Processor failure Amber LED illuminates when a failure occurs on the ...

Page 63: ...T LED The LINK ACT LED shows the status of a standard network port It is green if power is supplied to the main unit and hub and they are connected correctly LINK It blinks green while the network port sends or receives data ACT When the LED does not illuminate during LINK check the condition and connection of network cables If there is nothing wrong with the cables a defect is suspected in the ne...

Page 64: ...efined in this section in detail Use these to aid you in determining what failures have occurred in the system BIOS error message The Virtual LCD Display is the function which displays LCD message information in BMC They are sent via DianaScope In the case of remote operation each CPU IO module has a remote connector It needs to connected to the CPU IO module you want to monitor The Virtual LCD sp...

Page 65: ...ce of the events The Security Log contains security related events The System Log contains events that occurred in system components of Windows Server 2003 Enterprise Edition 3 Click Save Log File As in the Action menu 4 Enter the name of the target archive log file in the File name box 5 Select the format of the target log file from the Save as type list box and click OK Collecting configuration ...

Page 66: ...S system database This allows you to restore the Windows operating system on the C drive yet keep the files on the D drive intact Typically the database is backed up and recovered with database specific processes rather than with a disk image The E drive is for storing a system image of the other partitions From the E drive you can restore images to the C and D drives When you receive a FT server ...

Page 67: ...I Acronis 8162 Creating a recovery disk image for storing on E Type I Do the following at the local server to create a disk image of the C partition and the D partition and store the image file on the E partition 1 Disconnect the AC power cabling from the bottom CPU IO module 2 Perform the steps in this procedure on the top CPU IO module 3 Make sure that media access is stopped and that the system...

Page 68: ... report 16 When a message appears indicating a successful backup click OK 17 Click Operations Exit to exit the Acronis True Image program The machine restarts automatically 18 Remove the recovery media while the machine is shutting down 19 Wait until startup processes are complete on the top CPU IO module Leave the module running 20 On the bottom CPU IO module connect AC power cabling The module s...

Page 69: ...onis program loads 8 On the Acronis Rescue Media page do the following a Use the keyboard arrow keys to select Acronis Backup and Recovery 11 5 64 bit and then press Enter b Wait while Acronis fully loads This can take a few minutes When loaded the Acronis Backup and Recovery page opens and displays a mouse cursor c Connect the mouse to the USB port NOTE A problem with Acronis 11 5 on the FT serve...

Page 70: ...21 On the bottom CPU IO module connect AC power cabling The module starts up 22 Restart and in BIOS setup enable OS Boot Monitoring Refer to related topics in this document Acronis 8162 Restoring from a system specific recovery disk image on E Type I Use this task to restore a server using an image made from that particular server If restoring from a generic factory default image use the appropria...

Page 71: ...On the ready to proceed page verify that you are restoring the correct image to the correct location Click Proceed 19 On the Operation Progress page observe the progress report 20 When a message appears indicating a successful recovery click OK 21 Click Operations Exit to exit the Acronis True Image program The machine restarts automatically 22 Remove the recovery media while the machine is shutti...

Page 72: ... few minutes When loaded the Acronis Backup and Recovery page opens and displays a mouse cursor c Connect the mouse to the USB port NOTE A problem with Acronis 11 5 on the FT server requires this workaround The mouse must be temporarily disconnected before booting into Acronis then reconnected after Acronis fully loads 8 On the Acronis Backup and Recovery page select Recover The Recover Data page ...

Page 73: ... document Restoring a GV STRATUS Core Server on a FT Server platform from a generic image This is the master task that applies to both Type I and Type II FT Server models As instructed by the steps in this task use the appropriate Acronis sub task specified for the Type I or Type II model 1 Disconnect network cables 2 Disconnect power cabling from bottom CPU IO module 3 In top CPU IO module leave ...

Page 74: ... Disk Refer to related topics in this document 18 Set resync priority as follows a Set Virtual Disk 0 to high priority In the Logical disk section highlight RDR Virtual Disk right click and select Set Resync Priority set to High and click OK Disk 0 in each chassis blinks rapidly until the initialization is done Refer to related topics in this document 19 Repeat steps to create Virtual Disks and ma...

Page 75: ... has read permission 34 If the FT server has a proxy share add the internal system account which by default is GVAdmin to the local Administrators group and on proxy share security settings give that account full permissions Related Topics Setting OS Boot Monitoring in BIOS on page 80 Acronis 8162 Restoring from the generic recovery disk image Type I on page 75 System disk dual configuration proce...

Page 76: ...On the Restoration Type Selection page select Restore disks or partitions and then click Next 12 On the Partition or Disk to Restore page select C and then click Next 13 On the Restored Partition Location page select C and then click Next 14 On the Restored Partition Type page leave the selection at Active and then click Next 15 On the Restored Partition Size page leave settings at their defaults ...

Page 77: ...nly as directed by the steps in the master task for restoring from a generic recovery disk image This task applies to the Type II FT Server model This task restores a server to its factory default state For example if you neglected to make a first birthday image you might need to use this procedure If the image from which you are restoring was made from the same specific machine to which it is bei...

Page 78: ...rkaround The mouse must be temporarily disconnected before booting into Acronis then reconnected after Acronis fully loads 8 On the Acronis Backup and Recovery page select Recover The Recover Data page opens 9 On the Recover Data page under What to Recover page select Select Data The Data to Recover Selection dialog box opens 10 On the Data to Recover Selection dialog box do the following a Select...

Page 79: ...5 On the My Recovery Details page select the Progress tab to view the progress The image loads in approximately 9 minutes 16 When the data is successfully restored click OK 17 Close all Acronis pages and the Acronis main window The machine restarts automatically 18 Remove the recovery media while the machine is shutting down 19 Wait until startup processes are complete on the top CPU IO module Lea...

Page 80: ...ration and press Enter 6 Select OS Boot Monitoring 7 Set to Enabled or Disabled as appropriate 8 Press F10 to save and exit Turn off FT server firewall This task applies to the following A GV STRATUS Core server on a FT server platform Systems with the Microsoft Windows Server 2008 R2 operating system require special configuration A server must have its firewall disabled for proper K2 system opera...

Page 81: ...top click Start and in the Search programs and files box type the following and then press Enter wf msc The Windows Firewall with Advanced Security window opens 20131220 FT Server Instruction Manual 81 Servicing the FT Server ...

Page 82: ...e GVAdmin account from Deny log on locally list 1 From the Windows desktop click Start Administrative Tools Local Security Policy The Local Security Policy window opens 2 In the tree view select Local Policies User Rights Assignment 3 In the Policy list double click Deny log on locally The Deny log on locally Properties dialog box opens 4 On the Local Security Setting tab select GVAdmin and then c...

Page 83: ...r exchange after you have removed the CPU IO module you must remove all hard drives in their caddies from the failed module You must label the hard drives with their drive slot location numbers as you remove them They must be re installed in the same hard drive slots when the exchange CPU IO module is received from the factory If not the mirrored hard drives will be out of sync Remove either CPU I...

Page 84: ...is procedure if you need to replace the optical DVD drive You may remove this drive while the FT server is powered up 1 Remove the front bezel from the chassis 2 Remove the entire front unit containing the optical DVD drive by turning the thumb screw on the bottom of the drive unit to the left and pulling out the entire unit 84 FT Server Instruction Manual 20131220 Servicing the FT Server ...

Page 85: ...ure that applies to your condition Locating a failed hard drive Use this procedure to locate a failed hard disk drive A failed hard disk drive will be indicated by an amber DISK ACCESS LED on the hard drive handle To verify a disk failure do the following 1 From Start select All Programs RDR and click RDR Utility to start the RDR Utility 2 From the tree on the left pane of the RDR Utility select e...

Page 86: ...ard disk to be installed for replacement must have the same specifications as its mirroring hard disk Use an unsigned hard disk drive for replacement To use the signed disk it is necessary to recover the duplex configuration by referring to Disk Operation in the configuration section of this manual after formatting the disk physically Before performing physical formatting change Option ROM Scan Mo...

Page 87: ...nto the slot Follow these tips when installing a hard disk drive Refer to the illustration above Insert the disk until the lever hook touches the server frame Check the direction of the lever Insert the hard disk with the lever unlocked 20131220 FT Server Instruction Manual 87 Servicing the FT Server ...

Page 88: ...e procedure below to install hard disk drives that have been removed from a faulty CPU IO module and are being installed in the replacement module from the factory 1 Shut down the OS The system turns off automatically 2 Remove the front bezel NOTE When installing hard disk drives into a replacement CPU IO module be sure to put the hard disk drive into the same slot that you marked on it when you r...

Page 89: ...ck the direction of the lever Insert the hard disk with the lever unlocked 5 Slowly close the lever When the lever is locked you will hear a clicking sound Check that the hook of the lever is engaged with the frame 6 Press the POWER switch to power on Original drives installed into a replacement CPU IO module should require no configuration 7 Install the front bezel 20131220 FT Server Instruction ...

Page 90: ...90 FT Server Instruction Manual 20131220 Servicing the FT Server ...

Page 91: ...Slot 0 Drive 0 Data disks Slots 1 7 Drives 1 7 Type I and Type II Specification I F and RAID SAS 3Gb s RAID 1 standard Type Type I and Type II Specifications Optical Disk Drive DVD Super Multi x 1 Type Mechanical specifications The FT server mechanical specifications are shown in the table below Table 1 Mechanical specifications Type I and Type II Specification Characteristic Rack mount Cabinet Ty...

Page 92: ... Type 1300VA 1290W 1400VA 1390W Power Consumption Environmental specifications The FT server specifications are shown in the following table Type I and Type II Specification Characteristic 10 to 55 C Ambient Temperature Non operating 20 to 80 RH non condensing Ambient Humidity Non operating 10 to 35 C Ambient Temperature Operating 20 to 80 RH non condensing Ambient Humidity Operating 92 FT Server ...

Page 93: ...proprietary rights may be found at www grassvalley com Other trademarks and logos used in this document are either registered trademarks or trademarks of the manufacturers or vendors of the associated products such as Microsoft Windows operating system Windows Media player Internet Explorer internet browser and SQL Server QuickTime and the QuickTime logo are trademarks or registered trademarks of ...

Page 94: ...94 FT Server Instruction Manual 20131220 Trademarks and Agreements ...

Page 95: ...zel install and remove 34 front view with and without front bezel 8 FRUs Field Replaceable Units CPU IO modules 83 details 83 hard disk drives 85 optical DVD drive 84 H hard disk drives about replacing 86 installation 25 86 88 installing replacement drive 86 88 locating failed drives 85 specifications 91 I installation 19 cable connections 26 chassis 19 CPU IO modules 23 front bezel 34 hard disk d...

Page 96: ...nectors 9 recovery creating image for E 67 restoring core server from generic image 73 restoring from generic disk image 75 restoring from system specific image 70 S service programs 37 specifications environmental 92 mechanical 91 power supply 92 storage devices 91 standard features listing of 7 status LEDs checking server status 59 Expresscope 60 front with bezel removed 59 LAN 63 power supply 6...

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