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IMPORTANT: replacement of parts under the terms of the guarantee does not prolong the
initial guarantee period.
Limits on the applicability of the guarantee
The following are excluded from the guarantee:
1. Equipment and labour supplied by a third party when the equipment is installed.
2. Damage caused by incorrect installation.
3. Problems caused by modifications, accidents, improper use, negligence on the part of a specialist
or the final user, unauthorised repairs, fires, flooding, lightning strikes, freezing, armed conflicts or
any other case of “force majeur”.
ATTENTION: the guarantee shall not apply to any material that is damaged due to failure to
observe the indications regarding safety, installation, use or maintenance contained in this
manual.
Every year we introduce improvements to our products and programs. These new versions are
completely compatible to the preceding models. The incorporation of new versions of materials and
programs into previous models is not covered by the guarantee.
GUARANTEE CERTIFICATE
1
GENERAL TERMS
1.1
In accordance with these provisions, the seller guarantees that the
GRE
product corresponding to this guarantee (“the
Product”) is in perfect condition at the time of delivery.
1.2
The Guarantee Term for the Product is two (2) years from the time it is delivered to the purchaser.
1.3
In the event of any defect in the Product that is notified by the purchaser to the seller during the Guarantee Term, the
seller will be obliged to repair or replace the Product, at his own cost and wherever he deems suitable, unless this is
impossible or unreasonable.
1.4
If it is not possible to repair or replace the Product, the purchaser may ask for a proportional reduction in the price or, if
the defect is sufficiently significant, the termination of the sales contract.
1.5
The replaced or repaired parts under this guarantee, will not extend the guarantee period of the original Product, but will
have a separate guarantee.
1.6
In order for this guarantee to come into effect, the purchaser must provide proof of the date of purchase and delivery of
the Product.
1.7
If, after six months from the delivery of the Product to the purchaser, he notifies a defect in the Product, the purchaser
must provide proof of the origin and existence of the alleged defect.
1.8
This Guarantee Certificate is issued without prejudice to the rights corresponding to consumers under national
regulations.
2
INDIVIDUAL TERMS
2.1
This guarantee covers the products referred to in this manual.
2.2
This Guarantee Certificate will only be applicable in European Union countries.
2.3
For this guarantee to be effective, the purchaser must strictly follow the Manufacturer’s instructions included in the
documentation provided with the Product, in cases where it is applicable according to the range and model of the Product.
2.4
When a time schedule is specified for the replacement, maintenance or cleaning of certain parts or components of the
Product, the guarantee will only be valid if this time schedule has been followed.
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LIMITATIONS
3.1
This guarantee will only be applicable to sales made to consumers, understanding by “consumer”, a person who
purchases the Product for purposes not related to his professional activities.
3.2
The normal wear resulting from using the product is not guaranteed. With respect to expendable or consumable parts,
components and/or materials, such as batteries, light bulbs, etc. the stipulations in the documentation provided with the
Product, will apply.
3.3
The guarantee does not cover those cases when the Product; (I) has been handled incorrectly; (II) has been repaired,
serviced or handled by non-authorised people or (III) has been repaired or serviced not using original parts.
In cases where the defect of the Product is a result of incorrect installation or start-up, this guarantee will only apply when
said installation or start-up is included in the sales contract of the Product and has been conducted by the seller or under his
responsibility.
