7
SOLUTIONS:
1. Backwash and/or clean filter. Empty all baskets. This should help your cleaner attain the
desired oscillation rate of 400-600 times per minute.
2. Clear all debris from oscillator chamber, hose, or vac plate by-pass (if you have one).
3. Repair all sources of vacuum leaks (cracked vac plate, vac plate or reducer cone not seated
properly, cracked hose, vac plate by-pass adjusted too loosely).
4. Adjust valves to give maximum vacuum to the vacuum port or skimmer to which you are
attaching the cleaner hose. Reduce or shut off other skimmers and main (floor) drain.
Note: Each pool’s hydraulic system is different. It may require some adjustments to skimmer
and main valves before you achieve the vacuum setting required for the best cleaner to opera-
tion. Once determined, mark the valves at that position to ensure repeated success.
5. Filtration system (pump) does not develop enough vacuum. Consult your pool service
professional.
6. In hot water, the hose may kink. The hose, when old, may have developed leaks
(cracks or holes) or may get brittle. Purchase a new hose.
NOTE:
It must be a Sta-Rite hose for proper operation.
1. Oscillator is running too fast. Install vacuum regulator if you have not already done so.
2. If regulator is installed and cleaner still climbs out of the pool (sucking air), remove the black
rubber regulator cap and replace it with the cap marked #50 from the accessory bag.
3. If steps 1 and 2 do not solve the problem, slightly open the main drain valve until the cleaner
no longer climbs out of the pool.
1. A clean filter system will help the cleaner to move much faster. Also, be sure to clean all baskets.
2. Vinyl liner pools with a deep end hopper will require 6-8 hours to clean. In this time the
cleaner should make at least 4 trips to the shallow end. If not, call Customer Service at
1-800-752-0183.
3. Examine the turning brush mechanism as the cleaner is operating. To do this, you will have to
turn the cleaner over while it is running and submerged. If the turning brush does not move to
the “down” position within 2 minutes, call Customer Service at 1-800-752-0183.
4. The cleaner was not designed to work under solar covers. If you have a solar cover, only mini-
mal coverage can be expected.
5. At times strong winds may hinder cleaner coverage!
6. Any cleaner might miss a spot. Your cleaner has been designed to accommodate the attach-
ment of a vac-pole (telepole) by use of the handle in the accessory bag. Attach pole for spot
cleanups, steps, and swimouts.
1. Examine the turning brush mechanism as the cleaner is operating. To do this, you will have to
turn the cleaner over while it is running and submerged. If the turning brush does not move to
the “down” position within 2 minutes or less, call Customer Service at 1-800-752-0183.
1. This cleaner was not designed to clean these areas. Use the handy telepole attachment, connect
the pole, and clean missed areas.
1. This is normal with some filter systems that develop a surge of back pressure when the system
shuts off. The cleaner will right itself when the system is restarted.
1. Use reducer cone when connecting to the skimmer or vac port.
1. Hose might be too short. Desired length can be measured from the point where the hose is con-
nected, to the furthest point of the pool, plus a minimum of an additional 4’. If needed, pur-
chase an 8’ extension hose (part No. GW9511) from your local dealer. Do not cut extension
hose – use it full length even if it is a little long.
1. For best results, when hose is not in use, store it uncoiled, flat, and straight. If coiling is
necessary, coil loosely.
2. Lay hose out flat and straight in the sunlight for a few hours prior to use.
ABOUT TROUBLESHOOTING
SITUATION
Cleaner does not move.
Oscillator is very slow.
Cleaner climbs past water
line of pool causing pump
to lose prime (suck air).
Cleaner coverage not as
expected.
Cleaner “stuck” in one
spot (more than 15
minutes).
Steps and “swim-outs” are
not clean.
Cleaner flips on its back
when pump stops.
Hose comes loose when
pump stops.
Cleaner hovers in one
area with hose fully
extended.
Hose keeps coiling up.
If you have any questions, please call 1-800-752-0183
