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1-855-GRN-RYDE
(1-855-476-7933)
www.greenlightcycle.com
USER MANUAL - URBAN RYDER™
URBAN RYDER™: WARRANTY
Warranty, Disclaimer, and Exclusions
The company will not be responsible for any breakdown, damage, or losses, direct or indirect, arising in contract or in tort
from any cause whatsoever including failure to follow the Urban Ryder™ user manual instructions specifically, careless
handling, improper assembly ,normal wear and tear, alterations, modification, misuse, neglect, or abuse. All warranties are
void if the electric bicycle is used for other than normal activities including, but not limited to, using the electric bicycle for
rental or commercial activities, stunt riding, or in competitive events, or training for such activities or events. All warranties
are void if products are sold by a non-authorized re-seller. Parts and/or products which are determined by Green Light
Cycle Ltd.™ in its sole discretion to be defective, will be replaced only after a valid warranty claim has been processed by
Green Light Cycle Ltd.™ Warranty claims must be made within the warranty period stated below.
Warranty
Green Light Cycle Ltd.™, to the original purchaser, with proof of purchase, for a period of one year from the date of
purchase, warrants all parts and assemblies as to workmanship and materials used in their manufacture. Green Light
Cycle Ltd.™ at its sole discretion has the option of replacing all parts or assemblies with a new part or a factory re-certified
part. There is no cosmetic warranty on bikes that have been ridden or operated. Any Urban Ryder™ products containing
defective parts, if returned prepaid to an Authorized Service Depot or to the factory in Burnaby BC within a one year time
limit, will be repaired free of charge, FOB the Authorized Service Depot or the Factory making such repairs and is expressly
limited to the replacement of goods complying with this warranty.
The company will not be responsible for any breakdown or losses, direct, incidental, or consequential damages, including
without limitation, damages for personal injury, property damage or economic losses, losses direct or indirect arising in
contract or in tort from any cause whatsoever, including failure to follow the Urban Ryder™ User Manual instructions
specifically, careless handling, corrosion, build-up of minerals on the parts or assemblies for any reason or from any
source; nor for transportation and or other charges incurred in the removal, replacement or repair of defective products
or parts; all warranties are void if the electric bicycle is used for other than normal activities, including but not limited to,
using the electric bicycle for rental or commercial activities, stunt riding, ramp jumping, acrobatics, trick riding or similar
activities, competitive events or training for such activities or events, or use in any other manner for which the products
were not specifically designed for. All warranties are void if products are sold by a non-authorized reseller and there are
no warranties or conditions expressed or implied or otherwise applicable, to the company’s products except as expressly
stated herein.
Claiming Warranty
To begin a warranty claim, the Warranty Registration information (found on the last page of the User Manual), must be
completed and returned to Green Light Cycle Ltd.™ We recommend you record this information as soon as you have
completed reading the User Manual.
To claim warranty, please have the Warranty Registration information ready and call Green Light Cycle Ltd.™
(1-855-476-7933), between the hours of 8:00am to 4:30pm Monday to Friday Pacific Standard Time, or send an email to:
info@greenlightcycle.com.
Urban Ryder™: Warranty
