Greenlee AirScout Gigacheck, Instruction Manual

Page 1: ...Gigacheck Instruction Manual 52085420 2018 Greenlee Inc 06 18 ...

Page 2: ... BASIC OPERATION 9 Turning Power On 9 Turning Power Off 9 Power Status LED 9 Device Status LED 9 TESTING 10 18 Connecting to an Android Device 10 12 Report Creation 12 The Home Screen 13 Speed Test Server Configuration 14 Ethernet Speed Testing 14 15 Wi Fi Speed Testing 15 16 Wi Fi Measurements 16 17 Logging into a Technician Account 17 Uploading Reports to the Cloud 18 FIRMWARE UPDATES 19 ...

Page 3: ...ation for avoiding hazards and unsafe practices related to the use of this tool Observe all of the safety information provided Do not discard this product or throw away For recycling information go to www greenlee com All specifications are nominal and may change as design improvements occur Greenlee Inc shall not be liable for damages resulting from misapplication or misuse of its products AirSco...

Page 4: ...to the carry case 3 While charging the power LED on the unit will turn blue When charging is complete the LED will turn off 4 Unit should be charged after each day of use Specifications Power input 11 to 15 VDC 1 A Operating temperature 0 to 60 C 32 to 140 F Charging temperature 10 to 55 C 14 to 131 F Operating humidity 90 max non condensing Storage temperature 20 to 70 C 4 to 158 F All parts are ...

Page 5: ...s Industry Canada Notice Canada only This Class B digital apparatus complies with Canadian ICES 003 FCC Rules Part 15 This device complies with Part 15 of FCC Rules and Industry Canada license exempt RSS standard s Operation is subject to the following two conditions This device may not cause harmful interference and This device must accept any interference including interference that may cause un...

Page 6: ...aCheck is portable low cost test device that can validate wired internet speeds of up to 1 Gigabit With an onboard 3x3 802 11ac radio the GigaCheck can test Wi Fi throughput throughout the home at speeds on par with top of the line consumer devices AIRSCOUT COMPONENTS GigaCheck Tester The GigaCheck Tester is a compact test device that combines a Gigabit Ethernet interface with a 3x3 802 11ac radio...

Page 7: ...s located on the right side of the device 1 Green solid indicates the device is operating normally 2 Teal solid indicates the device is operating normally and plugged into a power source 3 Blue solid indicates the device is charging and powered off NOTE When the unit is fully charged the power status LED will turn off 4 Orange solid indicates the device is operating at a low battery level The devi...

Page 8: ...Before running tests a link must be established between the Android app and the GigaCheck Do the following 1 Power on the GigaCheck When the white status LED has turned off the device is ready to connect 2 On the Android device connect to the residential gateway RG 3 Start the GigaCheck app ...

Page 9: ...ll turn green 6 At this point the GigaCheck can be connected to the RG over Wi Fi allowing for Wi Fi thorughput tests This can be done two ways By pressing the WPS button on the RG The GigaCheck will automatically connect to the RG within about 30 seconds Note Whether the GigaCheck connects to 2 4 GHz or 5 GHz will depend on the configuration of the RG Some RGs have WPS disabled By selecting the S...

Page 10: ...ropdown Note This step can be skipped if no Wi Fi throughput test is desired Work Order Information Speed test results are stored in a report which can be uploaded to the Greenlee Cloud once testing is complete A report must be created before any tests are performed Note If the app is inadvertently closed before a report has been uploaded to the cloud the certificate can be optionally recovered wh...

Page 11: ...ll provide instructions to connect to that interface 1 If the GigaCheck is connected on Ethernet and or Wi Fi the corresponding icon will be green Otherwise the icon will be orange see above If the speed test icon is tapped for a disconnected interface the app will provide instructions to connect to that interface 2 All test results for the current report can be accessed by tapping Certificate Res...

Page 12: ...his behavior can be changed in Settings Speed Test A custom server can be selected as shown below Note The Auto settings is suitable for most applications Ethernet Speed Testing 1 Make sure the GigaCheck is connected to the RG via Ethernet 2 From the home page tap Ethernet Speed Check 3 Tap Run Ethernet Speed Check ...

Page 13: ...peed Testing 1 From the home screen tap Wi Fi Speed Check Note If the GigaCheck isn t connected to the RG over Wi Fi the Wi Fi connection menu will appear 2 Once the GigaCheck is connected the RG over Wi Fi the Ethernet may be disconnected and unit may be placed in any location in the customer s home 3 Tap Run Wi Fi Speed Check 4 The test will run for about 30 seconds after which the results will ...

Page 14: ...customer s service level will limit speed test throughput IF a customer has a 100 Mbps 100 Mbps plan the GigaCheck won t be able to achieve a download result of more than 100 Mbps even if the negotiated PHY rate is much higher PHY rate changes constantly and is affect by several factors Network Conditions If network conditions aren t ideal or signal strength is low the RG and the GigaCheck may neg...

Page 15: ...unning a speed test Logging into a Technician Account To upload reports and update the firmware on the GigaCheck it is necessary to log into the Greenlee cloud Contact Greenlee with any questions about login credentials From the home page navigate to Settings Cloud Enter the appropriate username and password and tap Login ...

Page 16: ...loud the current report can be uploaded to the cloud To upload the current certificate do the following From the home page tap the cloud icon Note The number next to the cloud icon indicates the number of tests that have been performed on the current report At this point the certificate s identifying information can be changed by tapping Edit Information Tap Upload ...

Page 17: ...ructions above When new firmware is available it can be installed as follows Connect the GigaCheck to the RG via Ethernet From the home page navigate to Settings Firmware Tap to Update to version x x x x The firmware will update automatically and the unit will reboot Don t power off the unit or close the app until the update is complete Note It is important to keep both the app and the firmware up...

Page 18: ...ron Inc is a subsidiary of Textron Inc USA Tel 800 435 0786 Fax 800 451 2632 Canada Tel 800 435 0786 Fax 800 524 2853 International Tel 1 815 397 7070 Fax 1 815 397 9247 www greenlee com UK EMEA Greenlee Communications Ltd Brecon House William Brown Close Cwmbran NP44 3AB UK Tel 44 1633 627 710 ...

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