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Copyright © 2010 GreenTech Environmental:  All Right Reserved

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Troubleshooting:

1.  Unit fails to turn on.   

 
Hose or power connection problem. 

Check the power cables for secure connection and make sure the hoses to your 

pureWash are connected to the correct inlet/outlet.

2.  Alarm sounding. 

 
Condensation or a leak has pooled water along the bottom of the pureWash. 

Remove the Power Cord and cover of your pureWash. Clean any standing water and 

dry the sensor on the bottom panel with alcohol. If the problem persists contact your 

distributor or GreenTech Environmental.

3.  Flashing red light. 

 

Oxidizing Module has failed. 

Contact your distributor or GreenTech Environmental for replacement.

4.  No ozone smell in laundry. 

 
Check the viewing glass for bubbles

 as it may be producing ozone but not injecting it 

into the water correctly. If bubbles are present, the Oxidizing Module may have failed.  

Contact your distributor or GreenTech Environmental for replacement.

5.  No bubbles are being created. 

 
Incorrect pressure before/after Venturi or Venturi is plugged. 

First check for obstruction between the pureWash and the washer (inlet screen to 

washer). Ensure house pressure at the supply valve has minimum of 40psi. If this 

fails to correct the problem then backflush your unit by switching the hoses on the 

pureWash inlet/outlet and place the inlet hose into the basin or bucket to drain to 

clear the Venturi. Then return hoses to proper connections.

Summary of Contents for Pure Wash

Page 1: ...ecifications Warnings Important Info Diagrams Installation Requirements Installation Indicators Alarms Using your pureWash Frequently Asked Questions Internal Diagram 10 Troubleshooting 12 13 Replacem...

Page 2: ...d to automatically turn on as soon as the washer demands water for the wash cycle and again for any rinse cycles You will be able to see the production of enhanced oxidation bubbles through the viewin...

Page 3: ...y faucet to prevent backflow leaks To avoid the possibility of water damage i e a hose leak it is recommended that you always turn off the water supply valves faucets when the washing machine is not i...

Page 4: ...Copyright 2010 GreenTech Environmental All Right Reserved 4 Front Diagram Rear Diagram LEFT Side Diagram Water Outlet Mounting Hole D C Adapter Plug in Cover Release Tab Water Intlet Mounting Hole...

Page 5: ...ter quality concerns such as high iron content consult a water filtration expert Some later model high efficiency washing machines require water from both the cold and hot water supplies even if a col...

Page 6: ...the two mounting holes on the wall with a pencil Drill appropriately sized holes for the screws or anchors in each marked location Install the two screws leaving them protruding from the wall by about...

Page 7: ...ckflow of water out of the washing machine during use Indicators and Alarms Indicator Light The indicator light viewed through the window on the front of your pureWash has two states of operation A bl...

Page 8: ...won t be using your washer for an extended period of time you should unplug the power supplies to both the washer and pureWash and turn off the water supply This helps avoid accidental flooding due to...

Page 9: ...no restriction in their cold water intake Efficiency pureWash is designed for front load washing machines or those that have a restriction in their cold water intake Efficiency models can be used with...

Page 10: ...act your distributor or GreenTech Environmental for replacement 4 No ozone smell in laundry Check the viewing glass for bubbles as it may be producing ozone but not injecting it into the water correct...

Page 11: ...your distributor or GreenTech Environmental for replacement 8 Suds in the basin after first uses Detergent or residue is being cleaned out Run multiple washes without clothing until the problem is res...

Page 12: ...the part s of the unit as the customer service representative guides you through troubleshooting and servicing your unit Replacement Parts The following table shows available replacement parts and the...

Page 13: ...t shall be warranted to the original purchaser only for the length of the unexpired portion of the original warranty For the location of the nearest GreenTech Environmental Authorized Service Center o...

Page 14: ...Copyright 2010 GreenTech Environmental All Right Reserved 14 Notes...

Page 15: ...15 Notes...

Page 16: ...ereby hindering your pureWash s performance Our pre filter is a 2 stage KDF 55 and Granular Activated Carbon GAC filter This filter covers most water quality issues such as high chlorine content and h...

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