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Connected Lighting
Troubleshooting
If you are having problems with your lighting system, refer to the following sections for possible troubleshooting
solutions.
Light Bulb Not Responding During Installation
When you add a new light bulb to the network (or if you add a previously existing light bulb that you removed
from the network), the light bulb should brighten and dim during the installation process to indicate that it is
searching for a network. If for any reason the light bulb does not brighten and dim (if it remains full bright), then
turn power to the light fixture off and on four times consecutively to reset the light bulb. The light bulb should
then start to brighten and dim once it is reset, which is usually within 10 seconds after the fourth off/on cycle.
Light Bulb Accidentally Removed from Network
It is possible for a network light bulb to be accidentally removed from the network.
For example, if someone turns power off and on four times consecutively to the light fixture, the attached light
bulb will reset and remove itself from the network. If this happens, follow the setup procedure in the Installation
and Setup chapter to add a new light bulb to the network.
Resetting Your Light Bulbs
If you are unable to fix issues that arise with your lighting system, you can reset your light bulbs as a last resort.
To do so, follow the procedure in the Light Bulb Tasks chapter to remove light bulbs from the network, followed
by the procedure to add a new light bulb to the network.
Problems with Remote Control
Depending on the problem you are having with the remote control, there are several possible solutions:
•
Replace batteries.
If the remote control is not functioning and the indicator lights do not light when
you press the buttons, then the batteries may need replacement. Refer to the Remote Control
Operation chapter for instructions on inserting new batteries into the remote control.
•
Turn power to light fixture on.
If you manually turn the power switch off for a light fixture, then power
will not be available to the light bulb when you use the remote control to turn the light on and off. Be
sure the appropriate light fixtures are left in the on position. If necessary, refer to the section on power
failure in the Lighting Kit Overview chapter.
Summary of Contents for GL30000
Page 1: ...Connected Lighting...
