78
Connected Lighting
•
Place remote control at an adequate distance from light bulb.
Not only must you ensure the remote
control is within range of the nearest network light bulb, you must also ensure it is not too close.
Operating the remote control too close to a network light bulb could interfere with the remote control’s
signal. You should hold the remote control at least 1 foot (.3 meters) away from any of your network
light bulbs.
•
Reset the remote control.
If the remote control is not functioning correctly but the batteries are new,
then you may have to reset the remote control to its default factory settings. The factory reset process
is as discussed in the Remote Control Operation chapter.
Problems with the Gateway
Depending on the problem you are having with the Gateway, there are several possible solutions:
•
Check cables and power connection.
If the Gateway is not functioning and/or the indicator lights do
not light correctly, then double check all of your cables and power connection. Make sure the Gateway
is plugged in to an outlet in your home that is receiving electrical power. Refer to the Installation
chapter for instructions on connecting cables and power.
•
Reset the Gateway firmware (software permanently installed on the Gateway).
If the Gateway is
not functioning correctly and you have ensured that the cables and power are connected correctly,
you may have to reset the Gateway firmware. You should perform this task only as a last resort. First
make sure you have an Internet connection through the router to which your Gateway is attached, and
remove power from the Gateway. Then press and hold the Gateway’s sync button while reapplying
power. This process forces the Gateway to connect to our server via the Internet so that the server
can reset its firmware. When this is completed, you may have to set up your lighting network again as
discussed in the Installation chapter.
Summary of Contents for GL30000
Page 1: ...Connected Lighting...