DEVICE SOUND ALARM
GROHE Sense Guard sound alarm goes off at the same time as the outline light turns
red – detection of an event that triggers an automatic valve closure.
DEVICE FACTORY RESET
Reset function is used to make the device delete all the saved information, and make it
ready for connection to a new Wi-Fi network.
Follow these steps to reset GROHE Sense Guard:
1. Disconnect and reconnect the electricity supply.
2. Press both buttons “CONNECTION” and “WATER ON/OFF” on the device at the
same time and hold them pressed for 4 seconds.
3. Release the buttons. The outline light on the device will flash blue and the LED light
above the “CONNECTION” button will start blinking orange.
Steady / blinking
Color
Status
Steady
Blue
Connected
Steady
Red
Internal software error, please disconnect
and reconnect the electricity supply
Steady
Green
Firmware update installation in progress
Blinking
Orange
Not connected
Blinking
Blue
Ready for Wi-Fi integration
Blinking
Green
Ready for firmware update, waiting for
confirmation to start the update process
Blinking
Red
Firmware update process failed
Color
Status
Blue
• The device has just been connected to power
• The connection button has been pressed to activate the
Wi-Fi integration mode
• Water has been turned on or off by pressing the button
on the device or in the app
• Water has been turned off by GROHE Sense flooding
alarm
Green
Firmware update installation in progress
Red
An event that triggers an automatic valve closure has been
detected, such as extremely high flow rate, maximum volume
reached, etc.
OUTLINE LIGHT ON THE DEVICE
The outline light of GROHE Sense Guard indicates the following information:
INTERNET OUTAGE
In case of internet outage, GROHE Sense Guard continues to shut off in case of major
leaks, but it can’t send any information or warnings, e.g. on smaller leaks or in case you
have deactivated automatic shut off functionality.
When internet is available again, the connection to the Wi-Fi network is restored
automatically, using the last Wi-Fi credentials used by the device. At this moment, the
device will send the last pending alarm and the measurement data.
POWER OUTAGE
In case of power outage, GROHE Sense Guard is fully deactivated and doesn’t provide
any security functions. The valve in the device opens and Wi-Fi connection gets
interrupted.
When the power is reestablished, GROHE Sense Guard starts providing its security
functions again. The connection to the Wi-Fi network is restored automatically, using the
last Wi-Fi credentials used by the device.
DEVICE DEACTIVATION AND WATER ON
If you need to intervene against the device security functions or experience product
issues, unplug the device.
In this case, GROHE Sense Guard is fully deactivated and doesn’t provide any security
functions. The valve in the device opens and Wi-Fi connection gets interrupted.
36
37
GROHE
SENSE USER GUIDE
3. GROHE SENSE GUARD IN DETAIL
