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• Shipped to a Growatt service centre for repair, or
• repaired on-site, or
• exchanged for a replacement device of equivalent value according to model and age.
The warranty shall not cover transportation costs in connection with the return of
defective modules. The cost of the installation or reinstallation of the modules shall
also be expressly excluded as are all other related logistical and process costs incurred
by all parties in relation to this warranty claim.
16. CONTACT
If you have technical problems concerning our products, contact your installer or Growatt. During
inquiring, please provide below information:
Inverter type
Modules information
Communication method
Serial number of Inverters
Error code
of Inverters
Display of inverters
ShenZhen Growatt New Energy Co., Ltd
Xicheng Industrial Zone,
Bao'an District, Shenzhen, 51800, China.
Tel: +86 (0)755 2747 1900
Fax: +86 (0) 755 2749 1460
Email: service@ginverter.com
Website: www. ginverter.com