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EU Declaration of Conformity 10
With the scope of EU directives:
•
2014/35/EU Low Voltage Directive (LVD)
•
2014/30/EU Electromagnetic Compatibility Directive (EMC)
•
2011/65/EU RoHS Directive and its amendment (EU)2015/863
Shenzhen Growatt New Energy Technology Co. Ltd confirms that the Growatt inverters and
accessories described in this document are in compliance with the above mentioned EU
directives. The entire EU Declaration of Conformity can be found at www.ginverter.com.
Trouble shooting
11
Our quality control program assures that every inverter is manufactured to accurate
specifications and is thoroughly tested before leaving our factory. If you have difficulty in the
operation of your inverter, please read through the following information to correct the
problem.
11.1
Error Messages displayed on OLED
An error message will be displayed on the OLED screen when a fault occurs. The faults
consist of system fault and inverter fault.
You may be advised to contact Growatt in some situation, please provide the following
information.
Information concerning the inverter:
Serial number
Model number
Error message on OLED
Short description of the problem
Grid voltage
DC input voltage
Can you reproduce the failure? If yes, how?
Has this problem occurred in the past?
What was the ambient condition when the problem occurred?
Information concerning the PV panels:
Manufacturer name and model number of the PV panel
Output power of the panel
Voc of the panel
Vmp of the panel
Imp of the panel
Number of panels in each string
If it is necessary to replace the unit, please ship it in the original box.
