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Manufacturer Warranty
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Contact
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SHENZHEN GROWATT NEW ENERGY TECHNOLOGY CO.,LTD
No.28 Guangming Road, Shiyan Street, Bao'an District,
Shenzhen, P.R.China
T: + 86 755 2747 1942
E: service@ginverter.com
W: www.ginverter.com
This certificate represents a 3 year warranty for the Growatt products listed below.
Possession of this certificate validates a standard factory warranty of 3 years from the
date of purchase.
Warranted products
This warranty is applicable solely to the following products:
Solar Charger 3500
Limited Product Warranty
(Applicable under normal application, installation, use and service conditions) Growatt
provides a non-transferable warranty for a period of 3 years for the above listed
products. This standard warranty validates from the date of customer purchase, and
doesn't exceeding 3 years from the date of purchasing as shown in the proof of
Purchase from the Original purchaser.
Growatt shall have no obligation to keep product warranty, if any of the following
situations occurs:
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Misuse, abuse, neglect or accident;
Alteration, improper installation or application;
Unauthorized modification or attempted repairs;
Insufficient ventilation of the product;
Breaking of the original manufacturers seal;
Non-observance of Growatt installation and maintenance instruction;
Failure to observe the applicable safety regulations;
Power failure surges, flood, fire, accident, force majeure, explosion, terrorist act,
extreme weather conditions or other unreasonable circumstances.
The warranty shall also cease to apply if the product cannot be correctly identified as
the product of Growatt. Warranty claims will not be honored if the type of serial
number on the machines have been altered, removed or rendered illegible.
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If you have technical problems about our products,contact the Growatt Service
line or dealer.We need the following information in order to provide you with the
necessary assistance:
1. Machine Serial number
2. Machine module information
3. Machine communication mode
4. Machine fault information code
5. Machine Display content
6. The manufacturer and model of the battery
7. Battery capacity and connection mode
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