45
46
Error Message
Error
Message
Fault Discription
Suggestion
Error
114
AFCI
Check the AFCI magnetic ring
Restart inverter.
Please contact Growatt service center if restart can’t
solve the problem.
Error
112
AFCI fault
Check the PV wiring
Restart inverter.
Please contact Growatt service center if restart can’t
solve the problem.
Error
103
BUS voltage high
Check the PV input voltage. Do not exceed the range
of specification.
Restart inverter.
Please contact Growatt service center if restart can't
solve the problem.
Error
411
Internal
communication failed
Restart inverter.
Please contact Growatt service center if restart can't
solve the problem.
Error
417
Sample fault
Restart inverter
Please contact Growatt service center if restart can't
solve the problem
Error
418
DSP and COM firmware
version unmatch, system
fault
Read DSP and COM firmware version from LCD or
shinebus.
Check if the firmware is correct.
Error
303
Inverter L N reversed
or ground failed
Check the L line and N line is reversed or not.
Check the PE s connected well or not.
Error
405
Relay fault
Restart inverter.
Please contact Growatt service center if restart can't
solve the problem.
PV
Isolatio
n Low
PV isolation too low
Check the connection of PV panels and inverter is
good or not.
Check the PE of inverter is good or not.
OP Short
Fault!
EPS Output Short
Fault
Check the load of EPS.
Check the output of EPS. Especial not connect to grid
NTC
Open
Internal temperature
failed
Please contact Growatt service center
Error
406
Model set up not meet
with certification
Please check model set or check the DIP setting
Error
401
DC Voltage High Fault
1. Restart inverter.
2. If error message still exists,contact manufacturer.
Resid
ual I
High
Leakage current
too high
Check the cable of inverter.
Restart inverter.
Please contact Growatt service center if restart can't
solve the problem
Error
408
Temperature over
range
Please check the temperature is in the range of
specification or not.
PV
Voltage
PV voltage higher
than datasheet
Please check the voltage of PV input is in the range of
specification or not.
Manufacturer Warranty 10
This certificate represents a 5 year warranty for the Growatt products listed below.
Possession of this certificate validates a standard factory warranty of 5 years from the
date of purchase.
Warranted products
This warranty is applicable solely to the following products:
SPH3000 TL BL-US.
SPH3600 TL BL-US.
SPH4000 TL BL-US.
SPH4600 TL BL-US.
SPH5000 TL BL-US.
SPH6000 TL BL-US.
Limited Product Warranty
(Applicable under normal application, installation, use and service conditions)
manufacturer warrants the above listed products to be free from defects and/or failure
specified for a period not exceeding five (5) years from the date of sale as shown in the
Proof of Purchase to the Original purchaser.
The warranties described in these “Limited Warranty” are exclusive and are expressly
in lieu of and exclude all other warranties, whether written, oral, expresser implied,
including but not limited to, warranties of merchantability and of fitness for a particular
purpose, use, or application, and all other obligations or liabilities on the part of
manufacturer , unless such other obligations or liabilities are expressly agreed to it in
writing signed and approved by manufacturer , manufacturer shall have no
responsibility or liability whatsoever for damage or injury to persons or property, or for
other loss or injury resulting from any cause whatsoever arising out of or related to the
modules, including, without limitation, any defects in the modules or from use or
installation. Under no circumstances shall manufacturer be liable for incidental,
consequential or special damages howsoever caused; loss of use, loss of production,
loss of revenues are therefore specifically and without limitation excluded to the
extent legally permissible, manufacturer's aggregate liability, if any, in damages or
otherwise, shall not exceed the invoice as paid by the customer.
The “Limited Product Warranty” described above shall not apply to, and Growatt shall
have no obligation of any kind whatsoever with respect to, any machine which has
been subjected to:
Misuse, abuse, neglect or accident;
Alteration, improper installation or application;
Unauthorized modification or attempted repairs;
Insufficient ventilation of the product;
Transport damage;
Breaking of the original manufacturers seal;
Non-observance of manufacturer installation and maintenance instruction;
Failure to observe the applicable safety regulations
Power failure surges, lighting, flood, fire, exposure to incorrect use, negligence,
accident, force majeure, explosion, terrorist act, vandalism or damage caused by
incorrect installation, modification or extreme weather conditions or other
circumstances not reasonably attributable to manufacturer.
The warranty shall also cease to apply if the product cannot be correctly identified as
the product of manufacturer. Warranty claims will not be honored if the type of serial
number on the machines have been altered, removed or rendered illegible.
