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Washing performance is poor: Laundry
turns gray. (**)
• Insufficient amount of detergent has been
used over a long period of time. >>> Use
the recommended amount of detergent
appropriate for water hardness and the
laundry.
• Washing has been made at low temper-
atures for a long time. >>> Select the
proper temperature for the laundry to be
washed.
• Insufficient amount of detergent is used
with hard water. >>> Using insufficient
amount of detergent with hard water
causes the soil to stick on the cloth and
this turns the cloth into gray in time. It is
difficult to eliminate graying once it hap-
pens. Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
• Excessive amount of detergent is used.
>>> Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
Washing performance is poor: Stains
persist or the laundry is not whitened.
(**)
• Insufficient amount of detergent is used.
>>> Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
• Excessive laundry is loaded in. >>> Do
not load the product in excess. Load with
amounts recommended in the "Pro-
gramme and consumption table".
• Wrong programme and temperature were
selected. >>> Select the proper pro-
gramme and temperature for the laundry
to be washed.
• Wrong type of detergent is used. >>>
Use original detergent appropriate for the
product.
• Detergent was put in the wrong compart-
ment. >>> Put the detergent in the cor-
rect compartment. Do not mix the bleach-
ing agent and the detergent with each
other.
Washing performance is poor: Oily
stains appeared on the laundry. (**)
• Regular drum cleaning is not applied.
>>> Clean the drum regularly. For this
procedure, see --- MISSING LINK ---
Washing performance is poor: Clothes
smell unpleasantly. (**)
• Odours and bacteria layers are formed
on the drum as a result of continuous
washing at lower temperatures and/or in
short programmes. >>> Leave the deter-
gent drawer as well as the loading door
of the product ajar after each washing.
Thus, a humid environment favourable
for bacteria cannot occur in the machine
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do
not load the product in excess.
• Detergent in use is damp. >>> Keep de-
tergents closed in an environment free of
humidity and do not expose them to ex-
cessive temperatures.
• A higher temperature was selected. >>>
Select the proper programme and tem-
perature according to the type and soiling
degree of the laundry.
Washing machine does not rinse well.
• The amount, brand and storage condi-
tions of the detergent used are inappro-
priate. >>> Use a detergent appropriate
for the washing machine and your laun-
dry. Keep detergents closed in an envir-
onment free of humidity and do not ex-
pose them to excessive temperatures.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in the
correct compartment.
• Pump filter is clogged. >>> Check the fil-
ter.
• Draining hose is folded. >>> Check the
drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used.
>>> Using insufficient amount of deter-
gent for the water hardness can cause
