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table”. When you use additional chemic-
als (stain removers, bleaches and etc.),
reduce the amount of detergent.
Laundry remains wet at the end of the
programme. (*)
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
Drying lasts too long.
• The machine might have been over-
loaded. >>> Do not overload the ma-
chine.
• Spinning might not be sufficient for laun-
dry. >>> Select a higher spin speed in
the washing step of the Washer-Dryer.
• Tap is turned off. >>> Turn on the taps.
Laundry comes off wet after the drying
step.
• The programme selected might not be
suitable for the type of laundry. >>>
Check the care labels on clothes and se-
lect a programme accordingly, or select
timed programmes additionally.
• The machine might have been over-
loaded. >>> Do not overload the ma-
chine.
• Spinning might not be sufficient for laun-
dry. >>> Select a higher spin speed in
the washing step of the Washer-Dryer.
Machine does not start or programme
cannot be started.
• Power cable might be unplugged. >>>
Make sure that the power cable is
plugged in.
• Programme might not be set, or the Start/
Pause/Cancel button might be not
pressed. >>> Make sure the programme
is set and the machine is not in Standby
mode.
• Child lock might be activated. >>> Dis-
able Child Lock.
Laundry shrinks, fades, tarnishes or
gets damaged.
• The programme selected might not be
suitable for the type of laundry. >>>
Check the care labels on clothes and se-
lect a programme accordingly, or select
timed programmes additionally. You
should not dry laundry that is not suitable
for drying.
Machine does not dry.
• Laundry might not be dried or the drying
step might not be enabled. >>> Check if
the drying function is selected after the
selected washing programme.
Loading door cannot be opened.
• The door of your machine might not be
opening due to safety reasons. >>> If the
door locked indicator is still active on the
display after the drying step, the machine
will keep the door locked for your safety
until it cools down.
• If there is no power, loading door of the
product will not open. >>> To open the
loading door, open the pump filter cap
and pull down the emergency handle po-
sitioned at the rear side of the said cap.
See Loading Door Lock [
(*) The product does not switch to spinning
step when the laundry is not evenly distrib-
uted in the drum to prevent any damage to
the product and to its surrounding environ-
ment. Laundry should be rearranged and
re-spun.
(**) Regular drum cleaning is not applied.
Clean the drum regularly. See --- MISSING
LINK ---
If you cannot eliminate the problem
although you follow the instructions
in this section, consult your dealer
or the Authorised Service Agent.
Never try to repair a nonfunctional
product yourself.
Check the HomeWhiz section for
the relevant troubleshooting inform-
ation.