Grundig GFN3671G, User Manual

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11. 

Optional extras, where available (i.e. extendable feet) are suppli-

ed on a chargeable basis only.

Does Grundig offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may 

at its sole discretion, replace your product with a new product instead 

of carrying out a repair. Where a replacement is offered, this would 

normally be an identical model but when this is not possible, a model 

of similar specification will be provided. The Manufacturer will cover 

the costs and arrange for the delivery of the new product and for the 

return of the old product. Any costs related to disconnecting the faulty 

product and installing the replacement product will not be borne by 

the Manufacturer unless previously agreed to in writing. The original 

guarantee will continue to apply to the replacement product; the new 

product will not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments 

outside these hours may be possible at the sole discretion of the 

Manufacturer but cannot be guaranteed. Whilst our Engineers will 

endeavour to minimize inconvenience and to meet requests for specific 

timed appointments, this cannot be guaranteed. We will not be liable 

for delays or if it is unable to carry out a repair because a convenient 

appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your 

product is covered by this guarantee with a proof of purchase. The 

Manufacturer reserves the right to charge for the reasonable cost of any 

service call if:

• 

You cannot provide evidence that your product is covered by this 

guarantee.

• 

Where a service call has been made and the engineer finds that there 

is no fault with your product.

• 

That your product has not been installed or operated in accordance 

with the User Instructions Booklet.

• 

That the fault was caused by something other than faulty materials, 

defective components or manufacturing defects.

• 

For missed appointments.